I am reporting a recurring catastrophic high-pressure fuel-pump/fuel-system failure in my 2018 BMW X5 after BMW previously repaired the same type of failure, and subsequently performed the federal safety agency HPFP recall on my vehicle. I am a 71 year old driver. This was a repeat catastrophic failure after Recall 21V‑586 was performed and the loss of propulsion on the freeway was terrifying, and I almost crashed into other cars! At 42,763 miles, the vehicle experienced a catastrophic failure while being driven. The vehicle shut off while driving and would not restart. Santa Monica BMW documented a “HIGH PRESSURE FUEL PUMP MALFUNCTION” and fault codes. BMW's technician followed the fuel-system test plan and reported that the fuel quality control valve had metal shavings. See Invoice 42,763.pdf BMW subsequently issued the federal safety agency Recall 21V‑586 concerning the HPFP on affected BMW diesel vehicles, including my vehicle. BMW performed the recall repair at Weatherford BMW at approximately 58,292 miles. The repair order identifies the work as “PERFORM RECALL B130121 HIGH PRESSURE FUEL PUMP” and documents replacement of the high-pressure fuel pump. See Invoice 58,292. At 120,945 miles, the vehicle experienced another, similar catastrophic failure while I was again driving on a freeway. Weatherford BMW subsequently diagnosed multiple fuel/rail-pressure faults. The technician removed the fuel quantity control valve to check for swarf and found magnetic metal shavings in the fuel system. See Invoice 120,945 These failures are particularly concerning to my safety. I am submitting this complaint to the federal safety agency because I believe the recurrence of a catastrophic system failure, including metal contamination and loss of propulsion, after BMW previously replaced the complete fuel system under warranty and subsequently performed the HPFP recall remedy, warrants investigation to determine whether the recall remedy or the underlying HPFP/fuel-system defect can cause a subsequent failure of this nature.
2018 BMW X5: engine stalls while driving
7 of the 73 complaints about the 2018 BMW X5 describe engine stalls while driving.
- owner complaints
- 7
- of this car's complaints
- 10%
- recalls
- 0
Engine stalls while driving by model year
What owners say
On July 9, while accelerating on a busy freeway during rush hour, the car stalled in the middle lane and was unable to be driven off to the side. I called 911 and a tow truck came to tow the vehicle. The problem was diagnosed by BMW as the high pressure fuel pump, which was determined to have blown out and sent metal into the entire fuel system - with a repair estimate of $26k. The high pressure fuel pump had already been replaced by BMW under a recall and the remedy was to replace it with the same faulty component, which failed again. There was no warning or signs of impending failure. The 2018 BMW X5 has been serviced solely by BMW and inspected multiple times with no suggestion there were any issues. I called BMW after the incident, and since the car is 3k miles over the extended warranty on this part, they have denied any help in remedying this issue.
While driving moderately on suburban roads, the car suddenly jerked forward and stalled, and a warning came on indicating "drive train malfunction". The message said that continuing driving was possible and to contact dealer soon at convenience. Then, 30 seconds later while still driving, the car completely died. Engine died and car began coasting. Had to coast into a parking lot where the car came to a complete stop. Tried troubleshooting and turning the engine on and off for an hour; the car would turn on for a split second, stutter and growl as if it was out of gas (it was not), and then shut off. Car had to be towed (six hours later) and is awaiting inspection at dealer. Nothing at all indicated an issue prior to this happening; in fact, the car was just serviced at the dealer literally ten days ago. Incredibly unsafe and insanely frustrating experience to have the car randomly and without warning die while traveling in traffic.
The contact owns a 2018 BMW X5. The contact received notification of the federal safety agency Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but informed the contact that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000. Parts distribution disconnect.
On 11/10/2021 while driving on US Rte 29 in Silver Spring, MD, the car stalled during stop & go rush hour traffic. The car would not move forward in drive but I had enough momentum to move partially in the shoulder lane. Next the car began to drift backwards so I kept my foot on the brakes until the tow truck arrived. I had the car towed to the BMW dealer and the next day I was informed that it needed a new transmission for a cost of $26,000.00. My car has under 72,000 miles and I maintained all recommended preventative maintenance. I bought it brand new for $84,000.00 with 2 miles. Please investigate this obvious manufacturer defect as I believe the dealer and/or BMW should handle all costs. I was lucky since innocent commuters could have been severely injured and killed; including myself. The experience was terrifying and presents a safety Hazzard to the public. These tech heavy vehicles are good for the environment and societal progress but they must perform according to the expectations and requirements of the US Government. The BMW Service Dept. has decided upon merit to my complaint and lowered my contribution to $8,000.00 after I just paid $84,000.00 for the new vehicle. Again, I believe they should handle all costs. US consumers expect safety, reliability and dependability on all vehicles and when that fails, we only have your Agency to supersede and demand justice. Thank you for this opportunity. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). Consumer's 2018 BMW 40e plug-in hybrid cut off again while driving. Also, had to have it towed on January 18, 2022.
Fuel system has failed twice resulting in the vehicle shutting down while driving. My safety was put at risk because the vehicle unexpectedly shut down while driving without any warning in the midst of traffic. The problem has been confirmed by the dealer both times and the fuel system replaced each time. There were no warnings or signs prior to each failure. The first failure occurred on 10/10/2019 and the second failure occurred on 8/9/2021.
Engine stall and or flutter when turning at slow speeds
Service bulletins that may apply
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Related recalls
No recalls on record for this model year.
Questions about the 2018 BMW X5 stalling
Is engine stalls while driving a common problem on the 2018 BMW X5?
7 of 73 owner complaints about the 2018 BMW X5 (10%) mention engine stalls while driving. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2018 BMW X5?
There are 0 recalls and 23 service bulletins for the same area of the car. Check them below with your VIN.
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