On [XXX], my wife and I were stopped in traffic in Baton Rouge, Louisiana at approximately 7:35pm. Another vehicle failed to stop due to being distracted on his phone and rear ended my 2022 Cadillac Escalade. My wife and I were both injured. None of our airbags deployed and the On-Star system never came on and never detected the crash. By the airbags never deploying, this caused my wife to hit her head on the dashboard as well as on the speakers on the passenger seat. It happened in front of a fire station so they heard the crash and immediately ran out the fire station to help us. The vehicle just arrived at the collision center on 10/17/2024 and they will begin inspection for repairs. None of my emergency warning lamps or any other lights or messages came on in the vehicle. The vehicle just appeared normal like nothing happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Cadillac Escalade no deployment problems
28 of the 1,736 owner complaints about the Cadillac Escalade describe airbags did not deploy in a crash, most of them for the 2000 model year.
- owner complaints
- 28
- worst model year
- 2000
- typical mileage
- 62,000
By model year
Often reported together
What owners say
Was at red light my light turned green proceed threw the light, another vechile ran the red light hitting my car at 50 mph. Sending the car into a 360 air bags did not deploy and on star never called
The contact owned a 2015 Cadillac Escalade. The contact stated while driving approximately 30 MPH, the contact fell asleep and rear-ended another vehicle causing a three-car chain reaction. The contact stated that the front end hit the other vehicle squarely on the rear bumper. The front bumper and hood were crushed back to both front tire wheel wells. The front passenger side tire had sheared off. The contact stated that both sets of air bags did not deploy. The contact stated that both her knees were bruised, also bruising on her chest, both arms, and a bruise under her right eye. Her passenger suffered bruising on his chest, both arms and knees. The contact had not received medical attention. The police were on the scene and filed a report. The vehicle was undrivable and towed to an impound lot. The contact was not aware of the condition of the other vehicles. The contact had been advised by her insurance provider that the vehicle was a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.
The contact owns 2007 Cadillac Escalade. The contact stated while driving approximately 70 MPH, she struck an elk head on. The contact was able to safely pull over to the side of the road. The vehicle suffered damage to the front end, the hood. Additionally the transmission pan was cracked. The contact stated the airbags did not deploy. The contact had the vehicle towed to a collision repair shop. The contact stated after the repairs the check airbag light would blink and later remained illuminated. The contact took the vehicle to a local dealer where it was diagnosed that both airbags needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Side Impact air bags did not deployed on side impact. Available for inspection. Got hit from the side and air bags did not deployed. Driver did not received protection from the crash. The problem has not been confirmed by a dealer or independent service center. Vehicle was seen by the police at the crash site. The component has not been inspected. There were no warning signs or messages or symptoms of the problem prior to the failure. Became aware of the air bag deployment failure after the side impact crash.
Tl* the contact owns a 2016 cadillac escalade. While driving approximately 42 MPH, the contact noticed another vehicle traveling in the wrong direction and heading towards him. The contact swerved to the left to avoid the vehicle. As a result, the contact drove off the road and struck a large rock in a nearby lawn. The front end of the contact's vehicle was severely damaged. Parts of the vehicle's front end was no longer attached to the vehicle. The air bags did not deploy and the brakes failed to stop the vehicle. The vehicle was towed. The vehicle was not diagnosed or repaired. The contact received injuries to the back and arm, but medical attention was not received. A police report was filed. The manufacturer and dealer were not made aware of the failure. The vehicle was included in the federal safety agency campaign number: 19v645000 (service brakes, hydraulic); however, the scheduled appointment date for the repair was after the crash. The approximate failure mileage was 43,000.
Tl* the contact owns a 2008 cadillac escalade. When the vehicle was started, the navigation, radio, and time lights illuminated and flashed on and off. After the contact returned home and parked the vehicle, it rolled backwards, dragging part of the contact's clothing and the safety seat that was in her hand. The contact was able to pull herself and the safety seat away from the rolling vehicle before it crashed into a tree in front of the neighbor's house. The air bags did not deploy. The contact sustained bruises on her left leg and left arm. The contact scheduled an appointment to see the doctor in three days. The vehicle was damaged and driven back to the contact's home. A police report was not filed. The dealer and manufacturer were not made aware of the failure. The vehicle was waiting for an evaluation of the damages by the insurance company. The vehicle was not diagnosed or repaired. The failure mileage was approximately 119,000.
Tl* takata recall. The contact owns a 2007 cadillac escalade. While driving 45 MPH through a traffic light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the median. The air bags failed to deploy. The contact sustained injuries to the ankle, back, and neck that required medical attention. A police report was filed. The vehicle was towed to the contact's residence and then towed to cadillac of fayetteville (1637 skibo rd, fayetteville, nc 28303 (910) 864-8599) where the contact was informed of the federal safety agency campaign number: 16v383000 (air bags). The parts to do the repair were unavailable. The manufacturer was not notified. The approximate failure mileage was 100,000. Vin tool confirms parts not available/parts distribution disconnect.
Tl* the contact owned a 2007 cadillac escalade. Another vehicle traveling 60 MPH failed to stop at a red light and crashed into the front and rear driver side doors of the contact's vehicle. The front driver's air bag, the door air bag, the curtain air bag, and the steering air bag failed to deploy. The manufacturer was able to investigate the vehicle's black box at an unknown location were the vehicle was towed. However, the black box did not record the crash information. The contact stated that the vehicle was destroyed. The contact sustained injuries to the right arm, hip, back, legs, and face, which required medical attention. Police report number: 16fl122187 was filed. The approximate failure mileage was 89,000.
Tl* the contact owns a 2007 cadillac escalade. The contact received notification of the federal safety agency campaign number: 16v381000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 65 MPH, the contact crashed into a deer that ran out in the road. The deer struck the vehicle's windshield. The air bags did not deploy. The vehicle was towed. A police report was filed. There were no injuries. The vehicle was taken to a body shop and the bumper, fog lamps, tow bracket cover, air deflector, fan motors, and radiator were repaired. The contact stated the engine warning indicator illuminated and the lifter was malfunctioning. The contact took the vehicle to the dealer and several other things were repaired on the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. Vin tool confirms parts not available. Updated 01/11/2017*ct updated 7/12/18*jb
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
- Risk
- An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1‑800‑333‑4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 21, 2026.
Recall number 26V329000 · Recall details
Air bags: SRS malfunction warning lamp/light
- What is wrong
- General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
- Risk
- The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
- Remedy
- The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212338110.
Recall number 21V421000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328800.
Recall number 21V054000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328790.
Recall number 21V053000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Cadillac customer service at 1‑800‑458‑8006, and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328780.
Recall number 21V052000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1‑800‑458‑8006; Chevrolet customer service at 1‑800‑222‑1020; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328770.
Recall number 21V051000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006; and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212328760.
Recall number 21V050000 · Recall details
Air bags
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015 Cadillac Escalade and Escalade ESV vehicles. The passenger side instrument panel top cover on the affected vehicles may have been manufactured using an incorrect spacer fabric, causing a reduction of adhesion between the spacer fabric and the vinyl show surface. This reduced adhesion may result in inconsistent passenger air bag deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection."
- Risk
- Inconsistent air bag deployment increases the risk of personal injury in the event of a crash necessitating air bag deployment.
- Remedy
- GM will notify owners, and dealers will replace the instrument panel top cover, free of charge. The recall began on November 11, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14686.
Recall number 14V624000 · Recall details
Air bags
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015 Cadillac Escalade and Escalade ESV vehicles manufactured April 6, 2014, through May 13, 2014. In the affected vehicles, the air bag module is secured to a chute adhered to the backside of the instrument panel with an insufficiently heated infrared weld. This may result in only a partial deployment of the front passenger air bag in the event of a crash. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Risk
- In the event of an accident, an air bag that only partially deploys increases the risk of occupant injury.
- Remedy
- GM sent the owners an interim notification letter on May 16, 2014 to advise owners of the recall, and will mail owners a second letter when remedy parts are available. When the parts are available, dealers will replace the instrument panel right side upper trim panel, free of charge. The recall began on June 9, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14220. Note: Owners are advised that until the vehicle has been remedied, occupants should not sit in the front passenger seat position.
Recall number 14V259000 · Recall details
Questions about the Cadillac Escalade no deployment
Which Cadillac Escalade years have airbags did not deploy in a crash problems?
The model years with the most reports are 2000 (7 complaints), 2007 (7 complaints) and 2004 (4 complaints).
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