2013 Cadillac SRX acceleration problems

Filed Mar 27, 2025 · Acceleration, Brakes · FL

I am reporting Ed Morse Cadillac Delray Beach, for improperly handling a manufacturer recall service, which resulted in a new safety issue on my 2013 Cadillac SRX. On February 22nd 2025 I brought my vehicle in for the Cadillac rear tow link separation recall. After the dealership performed the repair, my ABS system malfunctioned—an issue that never existed before. The dealership initially acknowledged the issue but later dismissed it and refused to acknowledge the issue. Worse, they encouraged me to leave and drive the vehicle despite the ABS warning light being on, showing no concern for my safety. This is a serious safety concern, as my braking system was directly affected following a manufacturer recall service. I am requesting that the federal safety agency investigate this dealership’s recall handling process and reconsider their status as an authorized recall service provider to protect future customers from similar issues.

Filed Feb 14, 2025 · Acceleration, Electrical · CA

Rear Toe Link and . Lag in Acceleration was completed on 05/08/2014 but the problem persists also electrical failure seat gets stuck or engine wont turn on , blind spots makes sound when no vehicle around Engine has no power TCM transmission Control Module code comes and goes

Filed Nov 2, 2024 · Acceleration · CA

My transmission is sleepin and it only goes to second gear for like 20 min then it won’t move at all

Filed Feb 28, 2020 · Acceleration, Electrical · 8,400 miles · KS

Tl* the contact owns a 2013 cadillac srx. The contact stated that while driving at various speeds, there was a delay and hesitation when the accelerator pedal was depressed. The contact also stated that there was a delay in response when the brake pedal was depressed. The contact stated while driving at higher speeds there was an abnormal sound being emitted from the rear suspension. The contact stated that there was no warning lights illuminated. The vehicle was taken to jim clark chevrolet-cadillac (911 goldenbelt blvd, junction city, ks 66410) however, the vehicle was not diagnosed nor repaired. The vehicle was previously repaired under the federal safety agency campaign number: 14v212000 (power train) and 14v571000 (suspension) however, the repairs failed to remedy the failure. The manufacturer was notified of the failures. The approximate failure mileage was 8,400.*dt

Filed Aug 19, 2019 · Acceleration, Engine · 73 miles · CA

Takata recall about 2 weeks ago, I notice while driving that I'm loosing the acceleration. The front gausr of RPM is not consistent. We can feel the engine is having trouble going forwrd evry time I punch in the gas pedal. My passanger and I can feel the acceleration bit chocking. So, I brought it some mechanics & they says possible time chain problem. They diagnose the car and here some of the code came out. P0011, p0014, p0016, p0018, p0021. At first, they thought of changing the camshaft sensors and crankshaft sensors maybe it would resolve the problem but it didn't. They suggest to call the cadillac dealer possible for recalls. I drive my car daily to work, from merced to lathrop, that's about 120 miles back and fort. I used to drive my car from merced to frement from the past 4years everyday but I got tranfer to lathrop about 2 years now.

Filed Oct 17, 2017 · Acceleration, Transmission · 80,000 miles · WI

When I bought the car in november of 2016 and drove it off the lot I've had nothing but problems. Two vehicles have almost hit me due to the lag in accerlation. I've spoken with my dealership several of times about this issue and they do not resolve the problem. There has been a recall on my SUV and I was told it was fixed but I can't find any supporting documents stating it was fixed properly. I currently go through 13 miles per gallon which is not normal.

Filed Sep 6, 2017 · Acceleration, Lights · 41,000 miles · PA

Purchased car 1 year ago and cant drive it when its darkout due to poor headlight visability on low beam, highbeamis really good, low beam is like you dont have head lights on. Drove it at 5 am and almost wrecked twice not being able to see the road where I was driving. Second issue there was a recall for but it came up that I had no recalls at this time. Nhsta 14132 gm 14132. Does not do this all the time but frequently like this am when I was driving it, has done this also since I bought car a year ago.

Filed May 10, 2017 · Acceleration · 84,400 miles · ID

Acceleration takes a few seconds to catch up. This problem was suppossed to have been resolved. However, I continue to have problems with acceleration lagging.

Filed Nov 14, 2016 · Acceleration · 72,341 miles · AL

Tl* the contact owns a 2013 cadillac srx. While driving approximately 65 MPH, the vehicle surged forward and stalled. The speedometer reflected 140 MPH, when the vehicle was only traveling 65 MPH. All the warning indicators flashed on the instrument panel. The vehicle was pulled over to the side of the road. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was kept at the dealer for two months before being taken to the contact's residence. The manufacturer was notified of the failure. The approximate failure mileage was 72,341. ..updated 09/25/17 *bf mechanical issue with the vehicle: transmission lagging, and revving inadvertently. Speedometer continues to show incorrect traveling speeds since the vehicle was purchased. Inadvertent acceleration of the engine, the speedometer reads that it is traveling at 160 miles an hour when traveling at approximately 70 miles and hour on the highway. Speedometer gage does not reset and vehicle accelerates causing the transmission to lag in its acceleration response time. Back up gallery camera error warning codes. Gas gage shows empty almost empty by the gas tank is full. Rmp show 0 RPM while the vehicle is in motion. Updated 9/5/18

Filed Jul 8, 2015 · Acceleration, Electrical · 49,000 miles · AL

Ongoing issues with the vehicle transmission and speedometer since the vehicle was purchased. The vehicle was returned to legacy chevrolet (legacy automotive of columbus, llc) reference invoice # [xxx] more that five (5) times for the same issues. Issues range from: due to inadvertent acceleration of the engine, the speedometer read that it is traveling at 160 miles an hour when traveling at approximately 70 miles and hour. Speedometer gage does not reset and vehicle accelerates causing the transmission to lag in it's acceleration response time. To back up gallery camera error waning codes on june 18th I contacted general motors regarding my vehicle problem and issues with getting assistance from legacy chevrolet (legacy automotive of columbus, llc). I have been working with [xxx] a supervisor at general motors, case # [xxx] who can be reached at 18667905700 ext # [xxx], [xxx] contacted legacy chevrolet (legacy automotive of columbus, llc). About getting help through my current warranty to fix the issues with the car, he was informed by [xxx], that they will not be able to provide me a loaner car per the dma. And service manager advice, with the knowledge that there is clusters are on restriction so we can not get one issue with the vehicle and that they "are on restriction so we can not get one" ([xxx] , legacy automotive warranty administrator) see email above. Current situation: on july 8th, I contacted gneral motors about the recall on VIN: [xxx] and to verify that the cluster display was ordered and that the known issues was fixed. The findings are as follows: there has been more than 10 recalls on this vehicle. Still no resolution to the problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).