2013 Cadillac SRX visibility problems

Filed May 21, 2023 · Visibility · CA

Our 2013 Cadillac SRX headlamps are so weak and dark we cannot drive it after it gets dark. They are so weak that other cars pull out in front of us because they can't see us coming. This seems to us to be very dangerous. I talked to the service dept. at the Cadilliac dealership and they said "that' just the way it is with these cars" I think it's time for a recall and make GM make the necessary fix.

Filed Apr 22, 2023 · Visibility · AR

Lights on dim are extremely dangerous. I could not see an animal in the road after dark. I can not drive my vehicle after dark because of afraid of running over something or crashing. I cannot tell you enough how bad it is. I have been reading complaints on all the Cadillac reviews on my year and model. Why would Cadillac put something on the roads this dangerous?

Filed Sep 23, 2021 · Visibility · VA

2013 cadillac srx. Consumer writes seeking reimbursement for vehicle repairs made related to open safety recall.

Filed Dec 25, 2020 · Electrical, Lights · MA

Headlights extremely dim cannot drive at night

Filed Jun 12, 2019 · Visibility · 80,000 miles · FL

Tl* the contact owns a 2013 cadillac srx. The contact stated that the sun roof leaked every time it rained. The incident caused several electrical failures to occur. The vehicle was taken to vince whibbs buick gmc cadillac (5651 pensacola blvd, pensacola, fl 32505, 850‑610‑1851) where it was diagnosed that the drain hose should be checked twice a year for a water test to prevent the failure. The vehicle was repaired, but the failure continued. The manufacturer was not notified. The failure mileage was 80,000.

Filed Jun 3, 2019 · Visibility · LA

Low beam headlights are so dim that visibility at night is very low and dangerous to drive. New replaced parts result in same problem within few months and customer has to pay for replacements. Paying for it since aug 2018 and problem still exists.

Filed Mar 11, 2019 · Lights, Visibility · 50,000 miles · FL

We notice our highlights was very dim for months I called the cadillac dealership in fort walton beach florida and spoke to someone in their service department, that service person claimed he knew nothing about a recall on the headlights then when I told him there is a class actions lawsuit on the headlights problem he put me on hold then when he got back on the line he knew about the problem and told me to bring in my cadillac and they would work out something march 7, 2019 we took our cadillac to cadillac dealership in fort walton beach we spoke with nick in their service department he told us there was a block on the warranty for the headlights issued that monday, march 4, 2019. And they didn't know why. Our cadillac is still under the bumper to bumper warranty until april 2019 next month! But nick said there isn't anything they can do and he will try and find out why there was a block placed on the headlights. Monday, march 4, 2019. We was given the report called 'workbench' we spoke with nick march 8, 2019 david a manager at cadillac fort walton beach called us and said he received a letter from gm that they would pay up to sixteen hundred dollars ($1,600) but we would have to pay for the repairs out of our pocket then would be reimbursed but because there is a block on it they can't do that either and his regional manager and a district manager are looking into why there is a block on the headlights repairs. On monday, march 11, 2019 david said he would email us a copy of the letter which has the information about the pay upfront sixteen hundred dollars ($1,600) for our records because we never received that letter or any information about the faulty headlights. At this time we have not been given any indication the problem will be fixed!

Filed Feb 1, 2019 · Visibility · 48,000 miles · NY

Front lights are not strongly lit at times. Especially when it is extremely dark out side. When it is not so dark outside the lights work perfect. In extreme dark nights must use the high beams to be able to see the roads

Filed Jan 23, 2019 · Lights, Visibility · CA

Headlights are hazy can not see anything while driving during the night. This could cause a bad accident. Popping noise on front driver side while car is running dealership says it was a loose axel nut. The dealership tried repairing it twice, still the same.

Filed Dec 31, 2018 · Electrical, Lights · 55,000 miles · AR

No low beam headlight visibility. Cadillac said there is no fix.