Two incidents of the same failure, although a few years apart. Vehicle placed in "Park" (foot on the brake, which is necessary in order to shift into P); when brake pedal released, vehicle suddenly revs and lurches forward. First time, in garage, and so minor damage except to items in garage; second time 3/7/2025, totaled this vehicle plus major damage to another vehicle.
2013 Cadillac SRX transmission problems
31 complaints (8% of all complaints for this car). Typical mileage when it fails: 51,000. 5 crashes reported.
- owner complaints
- 31
- of this car's complaints
- 8%
- typical mileage
- 51,000
- crashes
- 5
- recalls
- 1
Which part fails
- Automatic transmission: control module (TCM/PCM/tecm)2
- Automatic transmission: lever and linkage: floor shift1
At what mileage
Complaints by mileage at the time of the problem.
Cadillac SRX transmission problems in other years
Specific symptoms reported on the 2013 Cadillac SRX transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
- Risk
- A three to four second lag in acceleration may increase the risk of crash.
- Remedy
- GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. General Motors' number for this recall is 14132.
Recall number 14V212000 · Recall details
What 2013 Cadillac SRX owners say
Most recent owner complaints, unedited.
Rear Toe Link and . Lag in Acceleration was completed on 05/08/2014 but the problem persists also electrical failure seat gets stuck or engine wont turn on , blind spots makes sound when no vehicle around Engine has no power TCM transmission Control Module code comes and goes
The contact owns a 2013 Cadillac SRX. The contact stated while driving at various speeds, the vehicle experienced a three to four seconds lag in acceleration. There was no warning light illuminated. The contact related the failure to the federal safety agency Campaign Number: 14V212000 (Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.
When I park car in PARK...IT SAYS SHIFT TO PARK and I must wiggle gear shifter to get it correctly in PARK OR IT ROLLS IF NOT..THIS SAFETY ISSUE HAPPENS EACH TIME I DRIVE MY CADILLAC SRX.
2013 SRX recently purchased 11/2021 all recalls performed after trying to accelerate display goes black dials bottom out I hear engine revving up but no acceleration, could have been rear ended, dealer replaced rear diff clutch control module, LR upper control link, both front lower control arms, now I am experiencing a bump hard shift
I called on August 25 to get my Cadillac serviced at the Luxury Automall in Sioux Falls, SD. I had been experiencing toe link issues (service stabilitrak error message and jerking and swaying from the back end). I was bounced around from operators at the dealership before being told I wouldn’t be able to be seen until Sept. 14th (20 days later) and that I should stop driving the vehicle. I work over 50 miles away from my office and told the person I spoke to that it wasn’t an option for me to stop driving the vehicle because I need my source of income to support myself. I also informed them that I don’t have any other form of transportation and asked if I could get a loaner vehicle until they could check out my vehicle. I was told they wouldn’t be able to provide me a loaner vehicle until my vehicle was inspected and deemed unsafe to operate. So I continued driving my vehicle. I’ve probably put close to 2000 miles on my vehicle since the phone call with Cadillac. Needless to say my transmission went out Friday at a very low mileage. Cadillac is refusing to help me and I feel like I wouldn’t need an entire new transmission had the Cadillac dealer not made me wait nearly 3 weeks to be seen. My toe link is also busted. Now I’m looking at spending $5500 on a vehicle I can’t even drive due to Cadillacs negligence plus I’m now on the hook for a rental vehicle while I’m still making payments on the Cadillac I cannot even drive. How do you expect people to survive when I’m getting quoted over $1800 for 4 weeks of a rental car while I wait for my vehicle to get fixed - most places cannot get a transmission for 3-4 weeks. I’m being quoted $7000 (which is more than I make in 2 months) because Cadillac blew me off had they checked my vehicle before the transmission went out they may have prevented me from needing a new transmission. They knowingly let me drive an unsafe vehicle with no regards to my safety.
Vehicle has a recall id. Recall 21v473. Advised by dealer for cadillac not to drive or operate vehichle, however gm does not have parts to correct recall and as a consumer and only transportation it is a burden for me . I also have a loan on this vehicle that is current in payments and must make future payments on a vehicle that is unsafe to drive. I feel gm. Needs to get this vehicle repaired asap. Or purchase back atr the cost of my loan. Very upset and angry there is at this time no resolution by gm and no parts available .
Once in awhile, while driving the srx, it hesitant shifting causing RPM to rev higher than usual. When slowing down, once in awhile you feel a kick. Also I hear a slight whining noise when driving. Steering wheel turned all the way to the left or to the right, steering wheel does not turn back when going forward nor reverse, it stays turned.
Transmission problem leaking plus rear axle noises while driving on 295 hwy lost power from gears started locking up
Tl* the contact owns a 2013 cadillac srx. The contact stated that while driving, the vehicle downshifted and shuddered. The contact also stated that while accelerating the vehicle shuddered abnormally. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to orr cadillac located at (8750 business park dr, shreveport, la 71105) where it was confirmed that the transmission was defective. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 82,000.
Questions about the 2013 Cadillac SRX transmission
Does the 2013 Cadillac SRX have transmission problems?
Owners have filed 31 complaints about the transmission of the 2013 Cadillac SRX, 8% of all its complaints.
At what mileage do 2013 Cadillac SRX transmission problems start?
The typical (median) mileage in owner complaints is 51,000 miles.
Was there a recall on the 2013 Cadillac SRX transmission?
Yes, 1 recall: 14V212000. Check your VIN to see if your car still needs the free repair.
What year does the Cadillac SRX have bad transmission?
The Cadillac SRX model years with the most transmission complaints are 2010 (46 complaints), 2011 (36 complaints) and 2004 (34 complaints).
Other 2013 Cadillac SRX problems
Lights 217Electrical 52Acceleration 25Visibility 18Engine 17Suspension 16Brakes 13Driver assistance 10Body 9Fuel system 9Seats 9Steering 8Airbags 5Wheels 4Seat belts 3Tires 2Locks 1
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