Low beam headlights make it hard to see at night. The infotainment system works intermittently.
2015 Cadillac SRX lights complaints
Page 9 of 11: complaints 221 to 250 of 302, newest first, as owners wrote them.
When I am driving in the dark both of my headlights are extremely dim especially on the interstate. I am unable to see short distances in front of me and it has become a safety issue. I have had the bulbs replaced twice with different types of bulbs and it did not help at all.
Low beams so dim you can't see at night. Dealer reported yes it is a problem, you will have to replace entire headlight with non dealer LED headlight to resolve. Tried to send me to his sons shop to resolve problem. I have replaced the bulbs with new bulbs which did not resolve. I have to drive with high beams to see at night. This is a major safety issue. Purchased car in 2018 and after researching problem see it is a problem with all srx not just mine. Cadillac dealer won't repair/replace or fix problem.
Headlights are very dim on highway. According to gerry lane cadillac service center, 10945 reiger road, baton rouge, la 70809, 225‑297‑5377, replacing bulb will make only minor improvements. Bulb projector lenses are cloudy. According to dealership, it is a common problem for the vehicle model. It requires replacement of both headlamp assemblies. According to the dealership, all owners should have received a certificate to pay for replacement of assemblies. I did not.
Passenger head light very dim I have replaced the bulb but did not fix the problem very difficult to drive at night there was or is a class action lawsuit I would like for gm to fix this problem since they are aware any help would be appreciated. *tr consumer stated 2 emails were sent regarding passenger side heald light (very dim).
While driving the vehicle it stumps in the rear and also jolts in the fronts.
My low beam headlights do not produce enough light to drive safely at night. One light seems to be a little worse than the other one. They are definitely unsafe. It seems this is a common complaint with these vehicles. Something must be done.
Tl* the contact owns a 2015 cadillac srx. The contact stated that during evening hours there was poor to no visibility with the day time running lights. The dealer courtesy chevrolet in broussard (1345 evangeline thruway, broussard, la 70518, (337) 347-8984) was notified of the failure and indicated that due to the cloudiness of the lens that the head lamp assemblies needed to be replaced. The vehicle was not repaired as the contact felt the failure was a manufacturer defect with the lens, light fixture, an internal electrical problem which should have a recall campaign. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 35,000.
Tl* the contact owns a 2015 cadillac srx. The contact stated that the headlights were dim and provided poor visibility. The vehicle was taken to chuck nash of san marcos (3209 I-35, san marcos, tx 78666, (512) 253-8815) where a new cruise control and back-up light were installed; however, the headlights were not diagnosed or repaired because there was no recall. The manufacturer was not made aware of the failure. The failure mileage was 47,276. The VIN was invalid.
The low-beam headlights are very dim. I asked the dealership's service department about it and was told that gm was aware of the faulty part (headlight assemblies with poor quality seals) and would reimburse me up to $1600 for replacing them with the same faulty part. I received a letter from cadillac that offered the reimbursement in exchange for waiving any future fix for the problem. On march 30, 2019 while driving on a highway with a curb, I hit a piece of wood that I couldn't see because of the dim headlights. Hitting the wood caused the car to veer into the curb causing over $4000 damage to the vehicle. While looking for a possible fix for the problem on the internet, I have found that many owners of this model cadillac complain of the same problem. I also found that gm/cadillac has settled class action lawsuits in california and florida pertaining to this issue. Obviously, this is a major safety issue that gm/cadillac is aware of yet they are not offering the owners a lasting remedy for the safety of the drivers. I have pictures and estimates for the damages but am unable to scan into this computer. I can send them separately from my phone. If needed, email me.
Low beam lights are horrible cannot see at night unless you use high beam lighting. Dangerous for driver and oncoming traffic due to having to use high beams to see safely
When driving at night, it is nearly impossible to see with not only the lines in the road, but anything in the road! This is the most unsafe vehicle I've ever driven. When I have to use my brights to navigate my way, obviously those vehicles who pass me...as were as those in front of me ( less than 200 feet) get angry. They dont realize that it's more dangerous for me to drive with my brights off! I had other people try driving it as well both in town, and rural roads and the closest highway....and every person had the exact same results. A beautiful car with lemon headlights! I've had this car 3 weeks and am livid that nobody at the local cadillac dealer knew anything about these headlight problems with this car! I had gone through consumer reports, blue book values et ....I thought that I had adequately done my research! Then... I googled 2015 cadillac srx headlights ! The information was all there...hundreds of complaints. Class action suits and a recall on them in california! Someone will be killed due to these lights.
Head lights when on seem to go dim. It is a known problem, thousands of vehicles are affected. Moving or standing still, the low beams do not adeguately illuminate the road in front of you. High beams are fine, in my case it is the right headlight. Some people have the left one or both are dim. Cadillac wants to charge $1,500 to fix something that is poorly engineered.
Headlights are so dim I cannot see the road at night. I tried to replace the original bulbs with LED lights and while it helped a little I still cannot see.
I noticed that the headlights on my 2015 cadillac srx became extremely dim around july of 2018. It is very hard to see well when driving at night, and it is a hazard!! I mentioned the problem with the lights being dim when I went in for an oil change at the dealership, but I was told there was nothing they could do to fix the problem. At the next oil change, I again complained about the dim light problem. The dealership replaced the headlights with new cadillac bulbs (under warranty), but that did not fix the problem. Then, ater more complaining to the dealership, I contacted cadillac. Cadillac suggested that the dealership change the cadillac bulbs (no longer under warranty) with after market bulbs. Those bulbs also did not fix the problem!!! I am very unhappy, and am still driving around with dangerously dim lights!!!
Low beam lighting gives you no visibility while driving in the dark. I have to use the high beams and blind the oncoming traffic. This is a safety issue for both me and oncoming drivers. Me, because I would wreck using my low beams and oncoming vehicles could wreck when I use my high beams blinding them. I am told this is because of the malfunction of the seal around the lights.....it lets moisture in. I have had the bulbs replaced, but it did not help the situation. Please do a recall nation wide for this, not just for florida or new york, before someone is badly hurt or killed and a lawsuit is filed.
2015 cadillac head lights on dim is where I am unable to drive at night. They are very dim and after taking to dealer when it was still under warranty there was nothing that they could do. This needs to be a recall on gmc. If anything should happen to me while driving at night, gmc will be held liable for any injuries or deaths. I have three times where a car has pulled out in front on me and we almost collided. Please respond to this complaint with the latest news on this problem.
"takata recall" while driving at night the headlights starting to be dim. I thought it was my eye site at first. Last friday march 1, 2019 my husband was with me driving in rising sun maryland and it got real scary as we were driving and they went almost totally dark. I slowed to a crawl and hit my high beams just a second before I hit the oncoming car from the other direction. I was already across the line and going to hit the car. My high beams blinded the car coming toward me and they were screaming at me. It was like driving on a back road in a snow storm with no visibility. My husband would not let me drive back from dinner after being so upset. He drove and had to use the high beams, he said I have to tell you that was a very scary situation. When we parked for dinner the headlights turned a cloudy rainbow color. We had the light bulbs replaced and there is no difference. The dealer wants $1,000 to replace the headlight assembly to fix the problem. This car is in excellent condition , why should I have to pay $1,000 to replace this. I have seen the complaint sites and there seems to be a lot of people having this issue. This is not safe and you can not drive at night unless you want to take your life in your hands or the life of others when you have to drive with high beams. People are not happy when you do that and that could cause road rage issues. This car is not safe at night, please consider doing something about this. I will not put my grandkids in this car as I am too scared.
The next area of concern was entering the car dealership (trapp cadillac in houma, louisiana) on 12/28/2018 to have the headlights changed. The cost of this change/replacement was $942.94 for the labor. The dealership did, however, warranty the headlights. Made the headlamps good, but refuse to honor the labor(see attached) when driving at night/raining days the lights were so dim visibility was almost impossible for safe driving. There was a serious problem with the headlights on my cadillac. I chose for the safety of my family and others this problem must be addressed immediately by professionals.
Low beam headlights are extremely dim and virtually worthless at night. The round center lens looks cloudy. The problem is not with the clear outer plastic covering.
Front headlights are dimming out. Headlights are not giving sufficient enough lighting for driving at night. Headlights output is poor. I have experienced near accidents with other vehicles and pedestrians at night because of I can't see the lane dividing lines on highways and streets while driving at night because of the factory headlights dimming. The headlights doesn't even light up inside of my garage when projected at in close range. (I have included a photo)
Just bought a 2015 srx cadillac on feb 16, 2019. Test drove during the day, but by the time all was done it was night. Driving home and 1/10 of a mile out, I pulled over to see if the lights were on. They were, so I continued to drive. All along convincing myself it must be because I went from a car to SUV and it was my perception of sitting up higher. I believe I was so hoping since I had just signed a 'no waiting time' and ' as is' contract plus purchasing gap and extended warranty for over $3000 more! Well, it is not my perception from a different level! I drove again and not only are the bulbs projecting different level of brightness( if u call it 'bright') but neither makes it where the road is safely visible. I had it in the dealership shop three days after purchase to fix the cue problem (dealership taking care of that) and asked to check headlights. I thought they changed bulbs and all was well since ivwas told they checked them and all was good to go. Not. I have written cadillac via email and I have notified the buick dealer where I bought the vehicle. After purchasing (big mistake I've learned the hard way) and this problem emerged, I searched internet and this is a common problem. I'm hoping cadillac or the buick dealership will help resolve this unsafe issue. If not, not sure what I will do without having to trade it in and probably lose $$ go with a different brand of car!! Headlights (low beams) are too dim to see the road!
There seems to be no fix for low beams ????
I purchased this vehicle used in november 2018 from the local lexus dealer. I didn't drive it at night prior to taking a trip in december 2018 when I left early in the morning in a rainstorm. I was shocked that I couldn't see a thing and thought it was just the rain. Later I discovered it was the headlights that were extremely dim. I contacted the local cadillac dealer who knew about the problem affecting this year and other srx models. They said they could replace the entire housing, etc but that the problem comes back. They said they could not replace with halogen or other after market parts since they are not cadillac parts. They asked that I let them know if halogen lights would fix the problem if I go that route. How on earth could this car not be recalled to fix the problem? This situation is just plain dangerous and cannot be safely driven at night when lights are needed!!
Low beam headlights are so dim that it is dangerous to drive at night. Gm cadillac srx 2010-2016 has had this problem and gm will not fix the problem. Dealership also was no help
The low beams on this vehicle create a driving hazard at night. There literally are hundreds of complaints just by doing a google search. See also carproblemzoo.com gm/cadillac has no fix. The lights do not project properly and in dark areas you can't tell at times that the lights are working. Gm should be required to fix this issue. I replaced the halogen lights with new halogens and no difference. I then upgraded halogens to LED bulbs with a minimal fix. Please take these issues seriously. People have written online that they cannot drive the vehicle at night. The only safe measure is to drive with high beams, which is not possible. This problem is systemic with the luxury edition cadillac srx. I think it's the lens or electrical. I think this is the reason that the 2016 srx has hid headlights. Numerous websites indicate complaints from drivers who say that the cadillac dealerships acknowledge the issue but also say that gm has not issued a fix. Dealerships want hundreds of dollars up to over a thousand dollars to fix it, but they also state that the fix might not work. Please investigate this. It is truly a serious safety issue. Please hold gm accountable. Thank you for your time and consideration. This problem occurs when driving. It is extremely difficult to see the road and to see people walking across the street and to see paint lines. The lights do not project solidly and widely as do other makes of vehicles on the road. I am taking my car to the dealership on 2/2/19 to ask them to assess the situation.
Purchased factory certified 2015 cadillac srx 11/2018. In 12/2018 one dim headlight stopped working. In 1/2018 2nd dim headlight quit working makin it difficult to see without bright lights. Fog lamps also stopped working. Truly a safety matter. Search of internet shows many other srx's with same problem with no factory fix. Class action suit filed in california only. Problem is moisture entering housing where bulbs are mounted. Cadillac dealer could not state why dim headlights and fog lights don't work. Makes driving hazardous when bright headlights can't be used. Dim headlights and fog lights do not work at all.
I recently purchased a 2015 cadillac srx luxury crossover SUV (50,000 miles). I noticed while driving at night, that the headlights barely illuminate the road. I contacted my local cadillac dealership and spoke with service department personnel that informed me that this issue was systemic throughout the 2010-2015 year srx models. This problem is so consistent throughout such similar models, and yet I am suppose to shell out $1300 to fix a known issue? I am willing to pay to replace the lamps but gm needs to do their part and fix the faulty component (that is their responsibility) that is causing dangerous driving conditions and constant issues with the vehicle.
Takata recall. Low beam headlights are so dim that it is dangerous to drive at night. Gm cadillac srx 2010-2016 has had this problem and gm will not fix the problem.
Purchased from a dealership in ga front headlights seemed to be working at night, noticed they were very dim, but continued to drive at night alternating brights. Took vehicle to dealership recently after almost being hit at night and once in the rain, a car turned in front of me twice at night like they didn't even see me because now I realize they couldn't! I was told whole system would have to be replaced before mechanic even looked at vehicle. Googled srx headlight issue and came up with lawsuit info because of this same situation. I cannot drive this vehicle at night it is a safety hazard and must use my bright lights, which causes other cars not to be able to see. The dealer gave me a quote for 1400 dollars for repair which I refuse to pay.
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