The key gets stuck in ignition and can't be removed when in park. If key can't be removed and remains in the car, it will drain the battery. The key gets stuck often maybe every other trip but at least once a day. This started happening over the last 6 months on random occasions but has increased in frequency in the last 30 days. It's now a regular event in which the key won't release from the ignition. Sometimes after multiple attempts at restarting the car and changing from park to drive and then to park again and changing position of the key, it may release after 20 minutes of this process. This is a safety issue because the car can be stolen with a key left in the ignition and/or the battery will be drained. Both are not good. There are numerous reports of this issue on the internet from other other with same car.
2014 Chevrolet Captiva: battery drain or dead battery
7 of the 138 complaints about the 2014 Chevrolet Captiva describe battery drain or dead battery.
- owner complaints
- 7
- of this car's complaints
- 5%
- typical mileage
- 70,000
- recalls
- 0
Battery drain or dead battery by model year
- 20147
- 20121
What owners say
My current problem is that I am now in need of a new engine due to the fact that this engine, the same engine that is in the class action lawsuit, uses an excessive amount of oil and therefore has caused motor damage over the past 6 years. I regularly change my oil, but didn't realize how much oil this engine goes through in addition to regular oil changes. It should not need a new engine at this point if the engine functioned correctly. In addition, a few months back I have difficulty with the car not starting as if the battery was dead. No electrical would work at all in the car even with a new battery. I would have to mess with the battery connections to get the car to start or hit the fuse box. Also, I have had time with the key getting stuck in the ignition and draining the battery.
Key sticks in the ignition lock--unable to remove key. Key sticks on accessory setting potentially causing battery drain. Vehicle is stationary and in park. It happens periodically. There are many complaints on-line regarding this issue so this is not an isolated problem.
The key gets stuck in acc part of the ignition and cannot come out. It takes a long time to get unlocked and if I leave it there it will drain the battery. I see this is a common issue for this vehicle I hope gm will address the issue.
When in park, the key sticks in the ignition due to failed shifting functionalities. I cannot remove my key and the battery drains completely due to the dash lights and other systems being activated by the key's presence in the ignition. I have searched online and discovered that the key can be manually released by pressing a switch under the plastic cover near the ignition. Before I learned this trick, I had to leave the key in all day and it drained my battery completely. I am concerned since I have heard of deaths that occur when the vehicle rolls backwards or forwards because it is either not in gear or the car thinks that is is still "on" because the key is in the ignition. This has been covered in other gm vehicles and should be covered in the captiva as well but I was told by the dealership that this was a promo car and not enough of them were produced for it to qualify as a recall what???? These defects should be indefinitely covered by gm recalls since gm is an american made car and this is definitely a quality and safety issue.
My vehicle has the same ignition/key/gearshift issues as 25 million vehicles covered by gm's 2014 "extended service agreement"/recall- when in park, the key sticks in the ignition due to failed shifting functionalities. I cannot remove my key and the battery drains completely due to the dash lights and other systems being activated by the key's presence in the ignition. I find this extremely dangerous. Is my vehicle really in park? Can it roll over me, my child, or someone else when I park it and walk away? Gm is already known for its ignition design defects and the subsequent deaths. All gm vehicles exhibiting signs of these defects should be indefinitely covered by gm recalls or extended service agreements.
While driving I was suddenly overcome by a noxious odor which caused burning in my eyes, nose and throat. I turned off my A/C and opened my windows which helped dilute the odor. By chance I lifted my driver-side visor and a loud clicking occurred. I repeated this to try to figure out what was wrong, then when I grasped the rod that the visor slides on my fingers were burned and blistered.because it was so hot. The cabin lights flicker and the headlights do as well. The ceiling area by the visor becomes very hot to the touch. When the car is off, it begins to cool. I think this has been coming on for a while because of the flickering, but I had no idea that it might all be related. By the way, I had my car less than 9 months when the battery died. Odd for a 2014 vehicle.
Service bulletins that may apply
- This service bulletin provides information on the proper Reflective High Temperature Heat and/or...
- The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential...
- This service bulletin provides information for dealers/technicians on Service Programming System (SPS)...
- This service bulletin provides information to diagnose batteries that have set for a long period of time...
- This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using...
- This warranty administration bulletin provides policy information on the requirements for 12V battery...
- Electrical system
- Electrical system
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Captiva battery drain
Is battery drain or dead battery a common problem on the 2014 Chevrolet Captiva?
7 of 138 owner complaints about the 2014 Chevrolet Captiva (5%) mention battery drain or dead battery. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Chevrolet Captiva?
There are 0 recalls and 196 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Captiva
Check engine light 7Won't start 7Loss of power 6No deployment 5Door locks 5
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