Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
2014 Chevrolet Captiva: doors won't lock, open or latch
5 of the 138 complaints about the 2014 Chevrolet Captiva describe doors won't lock, open or latch.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 0
Is there a fix? 1 service bulletin covers this area of the car. See below
Doors won't lock, open or latch by model year
- 20151
- 20145
- 20121
What owners say
The contact owns a 2014 Chevrolet Captiva. The contact stated that the front passenger's side door handle fractured from the inside. The vehicle was taken to the body shop where it was replaced. The contact mentioned that the front driver’s door and rear passenger’s door handles were fractured from the inside. The contact informed the dealer of the defect. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Key will not come out of the ignition after turning vehicle off and no power related equipment will come on. This happens intermittently and seemingly randomly. Shift won''t move when this happens and turning key back into start position does nothing. Doors won't lock with key fob and no dash lights come on, or anything. Sometimes pushing wires into negative battery terminal will correct it and sometimes not. Key release lever on steering column does not release the key when this happens, nor does turning the steering wheel to unlock it. This is an annoying issue as there doesn't seem to be any reliable fix for this, or any recall, or knowledge on the part of the dealership as to how to remedy this. This issue makes this vehicle very unreliable and unsafe, as well as costly to owner in finding any permanent fix. This vehicle has many other unsatisfactory issues and is very poorly made in general. It's surprising there are not more recalls and complaints!
Takata recall car parked in garage. Daughter tried to open left side passenger door and the door handle broke. If this was an emergency, lives could have been lost!
Tl* the contact owns a 2014 chevrolet captiva. While the vehicle was stationary, the interior front driver and passenger side door handles fractured in half and exposed a jagged, sharp edge. Dick smith chevrolet of moncks corner (1601 us-5,2 moncks corner, sc 29461) was made aware of the failure and stated that the door handles were "very useable parts". The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The failure mileage was 70,000.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Captiva door locks
Is doors won't lock, open or latch a common problem on the 2014 Chevrolet Captiva?
5 of 138 owner complaints about the 2014 Chevrolet Captiva (4%) mention doors won't lock, open or latch. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2014 Chevrolet Captiva?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Captiva
Battery drain 7Check engine light 7Won't start 7Loss of power 6No deployment 5
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