Driving vehicle all of a sudden it just cut off with no warning . Lost power just went dead and would not start back up had to get towed.
2014 Chevrolet Captiva: sudden loss of power
6 of the 138 complaints about the 2014 Chevrolet Captiva describe sudden loss of power.
- owner complaints
- 6
- of this car's complaints
- 4%
- recalls
- 0
Sudden loss of power by model year
What owners say
Key gets stuck in ignition. Lose all power WHILE DRIVING or parked! Requires a jiggle on the battery cable to restore power. Radio loses power randomly while driving. a/c shuts off. This has been happening since we bought the car in June 2021.
The captiva suddenly shuts down randomly for absolutely no reason. The issue was directed to be repaired in the other chevy vehicles because they issued a service bulletin however the captiva is a fleet vehicle which means they didn't fix the known issue of putting a ford battery sensor on a chevy vehicle because fleet vehicles are rarely serviced by a dealership. This is dangerous and someone is going to die if they haven't already. This happened to me losing all power and completely shutting down going 65 MPH on the freeway with my children in the car with me. I've not driven this car since august because I don't want to die and I still owe about 4 years of payments on this lemon.
Electrical power to the vehicle cuts out randomly, causing the engine to shut down if driving and losing power steering control and power brakes or the power parking brake randomly engages, creating the potential for a driving hazard. Power also cuts out randomly which causes the vehicle not to start. Driver has to open the hood and manually move the negative battery cable connected to the battery, sometimes multiple times, in order for power to be restored. This manual move puts the person in immediate danger of electrical shock should anything create a power arc while performing this maneuver. Gm service bulletin #13186 dated june 2013 addresses this issue with a defect in the negative battery cable, but limits it only to the warranty period only of the new vehicle and not the vehicle as a whole, yet no recall has ever been issued. Based on comments posted on the chevy forum, this problem is consistent and widespread across the chevy captiva vehicles. It is only a matter of time when one of these random power shutdowns leads to a serious accident or death. At the present time we are forced to replace both the positive and negative battery cables at a cost of $590.
Frequently car will not start even with good battery and cable connections. While driving car will lose power. The 3 gauges(RPM, speedometer, and gas) all stop and working. The car will still run but at a much less power. Sometimes they start working but rpms will run very high and speed is greatly decreased. Message comes across to service stabilitrak and traction control. Warning lights come on such as ABS, tcs warning,stabilitrak indicator, and parking brake warning. Doors lock and unlock repeatedly. At times have been able to reset by unhooking battery cable and reconnecting and waiting. No pattern as to when and why it happens. Major safety concern. Have even replaced under-hood fuse box. Oh and key gets stuck in ignition. While I will put a date, know that this is happened multiple times over the last year. Usually two times a week sometimes more
Happened on four occasions almost causing major accidents that could have resulted in the death on my family. Three of which was after I took to the dealer to get it fixed, while on vacation. First event happened on june 20,2015. I was driving on the highway at 70mph. My car suddenly lost engine power and dropped to 45mph within seconds. The stabilitrac, traction control and engine lights came on. I could not get my car to go over 50 MPH on interstate. When I arrived home I called chevy corporation and made a report. I dropped my vehicle off at my local dealer on 6/22. They said it was repaired and ready for pick up on 6/24. They replaced the pedal system and said the road test was good and my vehicle was safe to drive. My family and I left for vacation in this vehicle on 6/27/15. We didn't think we would have any recurring issues. Half way through our trip at 80mph on the highway our car reduced engine power and dropped to 45mph within seconds. The only option was to pull off along he highway with our three children in the vehicle. My husband turned the car off and on repeatedly until the lights finally went off. We traveled a few miles to the next exit not able to drive past 45mph. The third and fourth times happened on the way home from vacation on 7/5/15. The third time the vehicle dropped from 80mph to 40 MPH. The fourth time was 75 MPH sbd my husband put the vehicle in neutral so it wasn't such a drastic change in speed. Both of these times we had to pull off the highway with our three children on he vehicle. This vehicle is unsafe to drive!!! I have been in contact with chevrolet corp. I will contact them again in the morning about this issue.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This bulletin advises the technician to flush the cooling system multiple times if oil has been found in...
- This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the...
- This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil...
- This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter...
- This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified...
- This service bulletin provides guidelines and diagnostic/repair information to technicians regarding...
Related recalls
No recalls on record for this model year.
Questions about the 2014 Chevrolet Captiva loss of power
Is sudden loss of power a common problem on the 2014 Chevrolet Captiva?
6 of 138 owner complaints about the 2014 Chevrolet Captiva (4%) mention sudden loss of power. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2014 Chevrolet Captiva?
There are 0 recalls and 216 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Chevrolet Captiva
Battery drain 7Check engine light 7Won't start 7No deployment 5Door locks 5
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