Tl* the contact owns a 2011 chevrolet cruze. The contact stated that while her son was driving approximately 45 MPH, attempting to slow down the brakes began to lock. There was smoke coming from the dashboard of the vehicle. The driver pulled over and was able to stop the vehicle by applying excessive pressure to the brake pedal. The driver and the passenger of the vehicle were able to get out of the vehicle by kicking the doors to force them to open. Once the passenger was able to get out of the vehicle the passenger side of the vehicle was engulfed in flames. The fire department was called and extinguished the fire. A fire department report was filed. The vehicle was towed and deemed totaled. There were no injuries and no medical attention was needed. The contact spoke with fort dodge ford toyota lincoln (2723 5th ave s, fort dodge, ia 50501 phone: (515) 576-7505) who informed the contact of a recall for the brakes and low oil leaking causing a fire. The vehicle's VIN was included in the federal safety agency campaign number: 13v36000 (service brakes, hydraulics) however, the vehicle was never repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 188,000.
2011 Chevrolet Cruze fuel system problems
43 complaints (6% of all complaints for this car). Typical mileage when it fails: 50,000.
- owner complaints
- 43
- of this car's complaints
- 6%
- typical mileage
- 50,000
- crashes
- 0
- recalls
- 1
Which part fails
- Storage: tank assembly: mounting1
- Fuel injection system: injectors1
- Fuel injection system1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Cruze fuel system problems in other years
Related recalls
Fuel system, gasoline: storage: tank assembly: mounting
- What is wrong
- General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. Attachment welds for the fuel tank strap secondary brackets may have been omitted.
- Risk
- The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.
- Remedy
- Gm will notify owners, and dealers will inspect the vehicle for missing welds. If the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. Repairs will be performed free of charge. The safety recall began on july 9, 2012. Owners may contact the chevrolet owner center at 1‑866‑694‑6546.
Recall number 12V289000 · Recall details
What 2011 Chevrolet Cruze owners say
Most recent owner complaints, unedited.
Every time I put gas in my car check engine light, car stalls and wont start back up. I put gas in and either later that day or the next, I'm driving and it starts to stutter and I it's hard to accelerate. It begins to shake lightly and the it shuts down. In the past three months, I have spent over $1500 trying to diagnose and fix the problem. I have run out of tows from my insurance and am now paying out of pocket. There should be a recall on this issue, too many people are having the same issue.
Tl* the contact owns a 2011 chevrolet cruze. The contact stated that the vehicle jerked, lunged, and lost power. Also, the check engine warning indicator illuminated. The vehicle was taken to bmw of alexandria (499 s pickett st, alexandria, va 22304, (703) 684-8500) where it was diagnosed that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel injectors needed to be replaced. The vehicle was not repaired, but the failure recurred. The contact referenced the federal safety agency campaign number: 13v044000 (electrical system); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.
My car needs 4 fuel injectors and gage was stuck open a driving hazard. Oil has neen leaking around valve covers amd replaced but do smell burning time to time got coolamt leak fixed last year.
My car is hard shifting and no gm dealer can figure it out they say nothing but take my money and my car will alert transmission hot idle engine very scary has even up and stopped going 35 miles in my hometown
I have several issues with this car I have a mechanic looking at it now and I can give you a detailed report of every thing he finds wrong with it when he is done I do know that I loss engine power in the middle of the street while waiting to turn at a light
It's been one year and my chevy cruze has overheated twice. The first time the thermostat was wrong along with the thermo pipe that needed to be replaced. And now similar issue is happening where my car smells funny, I turn the heat in and the car will start to over heat and never warm the car.
1. Each time I get an oil change, the car smells like it's burning oil and it's really strong. 2. Had to replace the gas cap as it became stripped causing engine light to come on. Replaced with correct cap, light went out. Filled call with fuel, light came back on, now showing codes.
Vehicle has a very rough idle while stopped and while driving. When driving the vehicle will change roughly idle and speed up the vehicle. While in a stopping position the vehicle will roughly idle and the RPM indicator will bounce up and down. The engine light is on and the traction control warning and service esp warnings come on intermittently while in stopped position and then the vehicle will not accelerate properly. The most recent one revved and accelerated on its own, almost hitting the car at the stoplight in front of me.
Vehicle was on highway going to lexington ky from louisville ky. Car begin to smoke. Hose that was supposedly fixed on radiator was rigged and oil spilled from the hose causing it to go into engine. Engine overheated while driving on highway. Engine died. Had to get car towed from one city to the next. Got stranded in another town because could not obtain a rental car because they were closed. Since 2016 I have spent over $7000 on getting the same issues or related issues fixed. I have spent over $5000 in rental cars and I still owe $9000 on my car which I purchased from bales automall/bachman in jeffersonville indiana in 2014 with on 28,000 miles. I have kept my services up to date on the vehicle and have documentation for that. It seems once I begin to get oil changes at this location my car begin to decline. I would be told that I had one problem, they would fix it, and then something else would happen. In addition, I have a witness who is a family member who is experiencing the same problems with the same year and model car that she owns. I see her going through the same down spiral steps with her car as I did. It is almost like clockwork. I have read consumer reports about these vehicles and none have been positive. In fact, many who have a turbo engine will or have experienced this same issue. The car is a lemon... It needs to be recalled!! It is unfair that I purchased a car that was no good and that only ran good for two years before having to replace the turbo twice and the engine. Let me reiterate.. I still owe $9000 on this car. At this point I am clueless and I feel as if I was taken advantage of. When I reported this to the bbb;gmc and other sources they LED me on for weeks knowing that they would not assist in the matter. Because of this whole fiasco I have anxiety in which I am taking medication. Please help dont know what to do
Questions about the 2011 Chevrolet Cruze fuel system
Does the 2011 Chevrolet Cruze have fuel system problems?
Owners have filed 43 complaints about the fuel system of the 2011 Chevrolet Cruze, 6% of all its complaints.
At what mileage do 2011 Chevrolet Cruze fuel system problems start?
The typical (median) mileage in owner complaints is 50,000 miles.
Was there a recall on the 2011 Chevrolet Cruze fuel system?
Yes, 1 recall: 12V289000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Cruze have the most fuel system problems?
The Chevrolet Cruze model years with the most fuel system complaints are 2014 (62 complaints), 2012 (52 complaints) and 2011 (43 complaints).
Other 2011 Chevrolet Cruze problems
Engine 295Transmission 193Electrical 96Driver assistance 77Brakes 75Acceleration 70Steering 48Airbags 40Visibility 30Body 14Seats 8Lights 7Tires 7Seat belts 6Wheels 5Suspension 3Locks 1
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