i’m unsure if the person i bought this vehicle from had the codes wiped before selling to me, but there were NO lights on dash for 3 days after minimal driving only to work and back, then all of a sudden the check engine light came on, and in the info box it would pop up saying “service stability system” - i took to o’reiley’s to see what it was for, apparently it was the ECM (electronic computer module) which essentially controls like everything. days go by i don’t do anything more about it and drive as usual to work, and it starts overheating, and smoking like crazy, but doesn’t say it’s hot on my dash, so i had no idea how hot it got or anything. i got to work, worked my shift, and went to put coolant in before returning home- just to find that it was full and i didn’t need to put any in. weird, right? ok well on my way home i’m going about 55mph on the highway and it suddenly just wouldn’t let me accelerate anymore and behaved as if i ran out of gas but i had over half a tank. when i came to a stop i turned the car off, and tried to turn it back on when it wouldn’t even turn over. i sat about 15 mins on the side of the highway before it actually started and i drove home. a week goes by, and now this ecm is effecting more and more- driving on the highway/streets it’s shifting really hard, immediately following that, my speedometer and rpm meter fall to “0” on the dash but the vehicle is still driving and the message pops up about the service stability system. i replaced my tire and now it’s telling me to service airbag system and the abs light is stuck on, as well as traction control and it’s just so weird. i just don’t feel safe in this car and after looking it up, apparently everyone with the make and model have very similar problems, but specifically searching by my VIN- apparently there’s no recalls and it’s just extremely frustrating and i don’t know what to do. if i fix the ECM will all these issues be resolved or will i waste $600-$800 replacing it?
2011 Chevrolet Cruze engine problems
295 complaints (40% of all complaints for this car). Typical mileage when it fails: 63,000. 5 crashes reported.
- owner complaints
- 295
- of this car's complaints
- 40%
- typical mileage
- 63,000
- crashes
- 5
- recalls
- 1
Which part fails
- Exhaust system: emission control: crankcase (PCV)2
- Exhaust system: manifold/header/muffler/tail pipe1
- Exhaust system: emission control: gas recirculation valve (EGR valve)1
- Engine1
At what mileage
Complaints by mileage at the time of the problem.
Chevrolet Cruze engine problems in other years
Specific symptoms reported on the 2011 Chevrolet Cruze engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Check engine light 88Overheating 53Stalling 49Loss of power 48Won't start 14Engine failure 9Oil consumption 9Misfire 7
Related recalls
Engine and engine cooling
- What is wrong
- General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 31, 2012. Spilled or dripping oil (such as after an oil change) may collect in the engine shield (bellypan) near hot engine or exhaust system surfaces. As a result, the oil and the engine shield may ignite and burn.
- Risk
- Either condition could result in an engine compartment fire, possibly causing injury or death.
- Remedy
- Gm will notify owners, and dealers will modify the engine shield to prevent fluid from contacting the shield. Also, on vehicles with a manual transmission, dealers will apply a protective tape to the electronic power steering wire harness. Repairs will be performed free of charge to the owner. The safety recall began on july 10, 2012. Owners may contact the chevrolet owner center at 1‑866‑694‑6546.
Recall number 12V288000 · Recall details
Related investigations
Chapman Chevrolet / Cruze Engine Recall
the federal safety agency opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). the federal safety agency issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, the federal safety agency mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.the federal safety agency then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. the federal safety agency?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.the federal safety agency therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
AQ12002
Engine compartment fire
In a June 21, 2012 letter to the federal safety agency, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V‑288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
PE12010
What 2011 Chevrolet Cruze owners say
Most recent owner complaints, unedited.
I purchased my car in 2020 and have had this issue recently come up. I have coolant that is vanishing from my car but not dripping to the floor. I've learned since then that there was a recall on my car for my water pump which causes this exact issue which has caused a related check engine light to appear. It seems unfair to me that there's a recall on my car that was taken away after one year despite it still not being replaced, and purchasing my car not knowing of this recall not being done and the window closing I feel should be rectified. I will be notifying GM about this matter as well. Thank you for your time and consideration on this matter
The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the Ray Skillman service department. They have attempted to repair the issue 3 times without success and currently state that the vehicle is inoperable while they search for a used replacement computer component. The vehicle has been inspected multiple times by the Ray Skillman dealership technicians. To date, no representative from the manufacturer (General Motors) or insurance has performed an independent inspection, though a formal complaint has been initiated with the dealership's corporate management. There were no consistent warning lamps or symptoms prior to the failures. The vehicle would unexpectedly lose all power and shut down. These symptoms first appeared within the first 100 miles of ownership (purchased at 11,000 miles; current mileage approximately 11,800 The dealership has refused to provide a loaner vehicle and is currently attempting to resolve a recurring safety failure using a used/salvage electronic component rather than a certified new part, which I believe further compromises the safety of the vehicle.
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the traction control warning light was illuminated. The check engine warning light illuminated shortly after the vehicle was purchased. The contact stated that the vehicle was shaking erratically, and the engine was abnormally loud. In addition, the RPM was elevated. The contact stated that the vehicle lost motive power and the engine seized. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was electrical power to the vehicle; however, the engine failed to crank. The vehicle was towed back to the dealer where it was purchased, and diagnosed with a computer system failure. The contact was informed that the computer system needed to be replaced. In addition, the contact was informed that the computer system was being replaced with a used computer system. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir has been changed, the cadilatic converter has been changed. Still running over hot. We continue to check oil and coolant levels, making sure they are where they need to be. Occasionally smoking.
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift into the intended gear and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 230,000.
When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal
The engine is leaking oil. There are clearly known issues with this engine such as oil leaks and engine fires. There was a previous recall on this issue that says complete but we are still having the same issue. The Chevrolet corporate office and dealerships do not want to take responsibility.
The contact owns a 2011 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the RPM increased and there was a burning oil odor on the interior of the vehicle. No warning light was illuminated. The contact stopped and parked the vehicle. The contact performed an inspection under the hood and when the oil cap was removed, the contact noticed a whistling sound. The vehicle was taken to an independent mechanic where it was diagnosed with a failed intake manifold. The contact was informed that the intake manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Watery oil looking liquid making puddles under car. Orange fluid seen pooling from above. Head gasket blown?
Questions about the 2011 Chevrolet Cruze engine
Does the 2011 Chevrolet Cruze have engine problems?
Owners have filed 295 complaints about the engine of the 2011 Chevrolet Cruze, 40% of all its complaints, more than any other problem.
At what mileage do 2011 Chevrolet Cruze engine problems start?
The typical (median) mileage in owner complaints is 63,000 miles.
Was there a recall on the 2011 Chevrolet Cruze engine?
Yes, 1 recall: 12V288000. Check your VIN to see if your car still needs the free repair.
What year does the Chevrolet Cruze have bad engine?
The Chevrolet Cruze model years with the most engine complaints are 2012 (308 complaints), 2011 (295 complaints) and 2014 (235 complaints).
Other 2011 Chevrolet Cruze problems
Transmission 193Electrical 96Driver assistance 77Brakes 75Acceleration 70Steering 48Fuel system 43Airbags 40Visibility 30Body 14Seats 8Lights 7Tires 7Seat belts 6Wheels 5Suspension 3Locks 1
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