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2011 Chevrolet Cruze electrical problems

96 complaints (13% of all complaints for this car). Typical mileage when it fails: 59,000. 4 crashes reported.

owner complaints
96
of this car's complaints
13%
typical mileage
59,000
crashes
4
recalls
1

Which part fails

  • Instrument cluster/panel
    3
  • Instrument panel: speedometer/odometer
    1
  • Ignition: switch
    1
  • Ignition
    1
  • Body control module/bcm
    1
  • 12v/24v/48v battery
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Chevrolet Cruze electrical problems in other years

201120122013201420152016201720182019

Specific symptoms reported on the 2011 Chevrolet Cruze electrical

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fire or smoke 34Warning lights 6

Related recalls

Electrical system: ignitionReported July 5, 2016 · 8,367 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1‑800‑222‑1020, Buick 1‑800‑521‑7300, and GMC 1‑800‑462‑8782. GM's number for this recall is 50490 and 50491.

Recall number 16V502000 · Recall details

What 2011 Chevrolet Cruze owners say

Most recent owner complaints, unedited.

Filed Jun 19, 2026 · Electrical, Engine · MN

i’m unsure if the person i bought this vehicle from had the codes wiped before selling to me, but there were NO lights on dash for 3 days after minimal driving only to work and back, then all of a sudden the check engine light came on, and in the info box it would pop up saying “service stability system” - i took to o’reiley’s to see what it was for, apparently it was the ECM (electronic computer module) which essentially controls like everything. days go by i don’t do anything more about it and drive as usual to work, and it starts overheating, and smoking like crazy, but doesn’t say it’s hot on my dash, so i had no idea how hot it got or anything. i got to work, worked my shift, and went to put coolant in before returning home- just to find that it was full and i didn’t need to put any in. weird, right? ok well on my way home i’m going about 55mph on the highway and it suddenly just wouldn’t let me accelerate anymore and behaved as if i ran out of gas but i had over half a tank. when i came to a stop i turned the car off, and tried to turn it back on when it wouldn’t even turn over. i sat about 15 mins on the side of the highway before it actually started and i drove home. a week goes by, and now this ecm is effecting more and more- driving on the highway/streets it’s shifting really hard, immediately following that, my speedometer and rpm meter fall to “0” on the dash but the vehicle is still driving and the message pops up about the service stability system. i replaced my tire and now it’s telling me to service airbag system and the abs light is stuck on, as well as traction control and it’s just so weird. i just don’t feel safe in this car and after looking it up, apparently everyone with the make and model have very similar problems, but specifically searching by my VIN- apparently there’s no recalls and it’s just extremely frustrating and i don’t know what to do. if i fix the ECM will all these issues be resolved or will i waste $600-$800 replacing it?

Filed May 22, 2026 · Electrical · 300,000 miles · FL

Odometer Fraud. The contact purchased a 2011 Chevrolet Cruze. It was discovered that there was a mileage discrepancy. The vehicle was a private in April 12th 2026. At the time of purchase, the vehicle mileage was 135,000 The contact stated that the next day when retrieving the title they noticed the mileage discrepancy. The contact spoke withe seller who then stated it was the same mileage they were told when they received the vehicle and had since replaced the engine therefore the engine mileage would not show at the DMV. The contact looked up the CarFax and saw the same mileage discrepancy with a mileage of over 300,000. When the contact took the vehicle to the dealer for an air bag recall, when the dealer confirmed mileage discrepancy. The contact sought out legal assistance.

Filed Apr 2, 2026 · Electrical, Engine · IN

The primary failure is a total loss of engine power and electrical systems while the vehicle is in motion. The dealership (Ray Skillman Southside Mitsubishi) has diagnosed this as a failed engine/body control computer system. The vehicle is currently located at the dealership's service center and is available for inspection. The vehicle has stalled/shut off completely while driving on four separate occasions. This resulted in an immediate loss of power steering and motive power, nearly causing collisions in traffic. A vehicle that loses all power without warning is a severe safety hazard to the driver, passengers, and other motorists on the road. Yes. The problem has been confirmed by the Ray Skillman service department. They have attempted to repair the issue 3 times without success and currently state that the vehicle is inoperable while they search for a used replacement computer component. The vehicle has been inspected multiple times by the Ray Skillman dealership technicians. To date, no representative from the manufacturer (General Motors) or insurance has performed an independent inspection, though a formal complaint has been initiated with the dealership's corporate management. There were no consistent warning lamps or symptoms prior to the failures. The vehicle would unexpectedly lose all power and shut down. These symptoms first appeared within the first 100 miles of ownership (purchased at 11,000 miles; current mileage approximately 11,800 The dealership has refused to provide a loaner vehicle and is currently attempting to resolve a recurring safety failure using a used/salvage electronic component rather than a certified new part, which I believe further compromises the safety of the vehicle.

Filed Nov 3, 2025 · Electrical, Engine · IN

When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when breaking before that speed is hit it also has a wobbleing steering wheel when breaking at high speeds also when accelerating it will sometimes show engine power reduced after presing the gas pedal

Filed Aug 12, 2025 · Electrical, Transmission · 129,000 miles · MO

The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclosed speeds, the vehicle shut off unintendedly and without warning. The contact stated that after restarting the vehicle, the vehicle operated normally. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had not yet been contacted regarding the failure. The contact was informed that the VIN was not included in the federal safety agency Campaign Number: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 129,000.

Filed Mar 17, 2025 · Electrical · 130,000 miles · FL

The contact owns a 2011 Chevrolet Cruze. The contact stated that the brake lights, power locks, and windshield wipers were inoperable. The contact stated that the ignition key failed to disengage after turning off the vehicle. The contact had to hold a button underneath the steering panel to be able to remove the key. The vehicle was taken to an independent mechanic where the contact was informed that the Body Control Module (BCM) needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the federal safety agency Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

Filed Jul 29, 2024 · Electrical, Engine · MO

While driving home on the interstate after work, I was travelling at around 65 miles per hour, with the cruise control set at that speed. In an instant I lost all engine power and began to slow down very rapidly. A quick look to the rearview mirror to ensure nothing was approaching the rear of my vehicle, I found that I could see nothing except grey and white smoke behind me from all three mirrors. I was forced to remove myself from the highway for fear of causing an accident by blinding drivers with the smoke coming from my exhaust, and I was able to use the service road to get to the next fueling station. Upon arrival, I opened the hood and found that oil had sprayed out of every available portal in the engine, it exited through the vacuum lines, pressure sensors onto my alternator, saturated my serpentine belt as well as everything else ion the engine compartment. I noticed most of the oil came from a round hole behind the oil filler cap through a busted vacuum diaphragm that had blown out instead of regulating vacuum, indicating extreme positive pressure in the crankcase. As this was my MOS in the Army, I am experienced with dangers and risks involved in these situations, and I will give warning that if this happens during the right traffic situations, lives will be lost as a result of the smoke screen developimg when the oil hits the catalytic convertors combined with the rapid decline in speed without warning of any kind, and when it does happen, and it will, since there are 8 million of these vehicles on the road and counting, this complaint should serve as proper and fair warning od the damgers and risks with allowing this engine to remain in use without a warning system to indicate the tiny plastic check valve has been released from its position. I was fortunate enough that I only suffered a few curse words and horns blowing and flipping me the bird, but i have to admit I was afraid for my life and someone with less driving experience will have a bad outcom

Filed Dec 7, 2023 · Electrical · CT

2011 Chevrolet Cruze. 1.4 engine. Manual transmission. No accidents. Mileage: 69,000 The engine has stopped while driving 3 times in last year (2023) January (5 degrees), Sept and November. Battery is 2 years old. Replaced negative battery cable with (OEM), after 2nd engine stop, after reading that negative cables have history of going bad over time. Very dangerous, especially in dark. All lights, head lights, dash lights and engine stop. Emergency flashers work. I coast to the side of road, and try to restart. It will restart after about 5 minutes. I have gotten a check air bag message on dash. First, two times I took to a mechanic and they said there are no repair codes coming up from computer.

Filed Sep 6, 2022 · Electrical, Engine · OH

I purchased a Car on 8-11& I didn’t pick it up until 8/13 of this year . On 8/14 The electrical went out of my middle Consol starting with the radio and then down to the heating and air-conditioning buttons along with the fact that the windows would not roll down or up . When you use the Bluetooth in the car the AC shuts down and I hear a roaring sound coming from the engine as well as whenever I stop the car just jumps. There is also a sound in the steering wheel whatever it’s turned right to left

Filed Aug 8, 2022 · Electrical · PA

The radio turns itself off, all the warning lights flash on the dash, and the car starts struggling to idle.

Questions about the 2011 Chevrolet Cruze electrical

Does the 2011 Chevrolet Cruze have electrical problems?

Owners have filed 96 complaints about the electrical of the 2011 Chevrolet Cruze, 13% of all its complaints.

At what mileage do 2011 Chevrolet Cruze electrical problems start?

The typical (median) mileage in owner complaints is 59,000 miles.

Was there a recall on the 2011 Chevrolet Cruze electrical?

Yes, 1 recall: 16V502000. Check your VIN to see if your car still needs the free repair.

What year does the Chevrolet Cruze have the most electrical problems?

The Chevrolet Cruze model years with the most electrical complaints are 2012 (196 complaints), 2014 (188 complaints) and 2013 (122 complaints).

Other 2011 Chevrolet Cruze problems

Engine 295Transmission 193Driver assistance 77Brakes 75Acceleration 70Steering 48Fuel system 43Airbags 40Visibility 30Body 14Seats 8Lights 7Tires 7Seat belts 6Wheels 5Suspension 3Locks 1

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