The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 45 MPH, a Chevrolet Impala crashed into the rear of the vehicle, causing the vehicle to fishtail and flip over several times and land upside down in the woods. The contact stated that the air bags deployed and exploded. The contact stated that the air bags obstructed the exit out of the vehicle. There was an unknown yellow warning light illuminated. There was a strong fuel odor coming from the vehicle. The driver was able to exit the vehicle through the rear window. The contact sustained injuries to the head, a gash on the leg, and had shrapnel embedded in the skin. Medical attention was provided. The driver was emotionally distraught. A Police report was filed. Upon research, the contact determined that the failure might be associated with the federal safety agency Campaign Number: 14V372000 (Air Bags). The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 14,302.
Chevrolet Cruze fuel smell problems
25 of the 3,731 owner complaints about the Chevrolet Cruze describe gas smell in the cabin, most of them for the 2014 model year.
- owner complaints
- 25
- worst model year
- 2014
- typical mileage
- 43,000
By model year
- 20172
- 20162
- 20152
- 201410
- 20132
- 20123
- 20114
Often reported together
Loss of power 2Fuel leak 2Won't start 1Oil consumption 1Hesitation 1Fire or smoke 1Check engine light 1
What owners say
Car is currently not drivable due to strong smell of gas coming from under the hood. Findings, gas is leaking into the engine and car will not crank. Diagnostic machine indicates poor fuel to fuel injector causing a gas leak within the engine.
A engine always seems to run hot smells like it's burning constantly leaks coolant even after repairing electrical problems reoccurring smells like weird chemicals inside of the car when you turn on smells like gasoline and coolant this occurs every day
There has not been any specific incident, but I have noticed a gasoline odor while driving my car. The smell is particularly strong when I open the trunk. I have had the issue inspected and inquired about the cause, as the odor began suddenly and without any apparent reason.
Traction control warning pops up and steering stops, even while driving. Motor shuts down and smells like fuel in water res.
When parking the car and shifting the gear selector to the p position, the vehicle fails to recognize the car is in park - an error message appears that states 'shift to park'. The car will not shut off as it doesn't recognize the car is in park. I have had no choice, but to leave the car running while I went into work since it would not allow me to turn it off. Also, when this happens I cannot park the car in my garage as the exhaust fumes fill the garage. The problem is sporadic and happens about 70% of the time that I drive the car.
Tl* the contact owns a 2016 chevrolet cruze. While driving various speeds, the contact noticed an abnormal fuel odor coming from the fuel tank. The vehicle was not diagnosed or repaired and the failure recurred. The dealer was not contacted. The manufacturer was made aware of the failure and provided the contact with case number: 9-542-4410467. The contact referenced the federal safety agency campaign number: 18v304000 (fuel system, gasoline). The failure mileage was approximately 8,000.
My 2016 chevy cruze limited started to lose acceleration and wouldn't go over 40 miles an hour. No code lights are on and none detected. So I drove home and parked the car and waited until it was cooled down and opened the hood to check my oil. I unscrewed the oil cap where you add oil and it completely smelled like gasoline. Now the engine is starting to go crazy and I am taking it in before it catches fire and puts me and anyone else in danger.
I contacted chevrolet customer service on 1-10-18 and spoke to a supervisor. Reiterating call. The vehicle has 35000 miles on it. It is out of warranty because of purchase date. On 4 different occasions this is what happened. #1) nov 18 lights were on, flashers were on and radio was on while the vehicle was in the garage and key was in the off position #2) dec 2018 same as #1 #3) dec 2018 vehicle was running with the key in the off position in the garage. By running I mean the engine was running and exhaust fumes were everywhere. #4) jan 2019. Same as #3. This is very dangerous and could have started a fire or carbon dioxide poisoning could've occurred. The representatives told me there is no recalls which I already knew and stated they would not pay for a repair. I told them about a service bulletin, they denied there was one. There are two numbers pi1329(date 0ct 14) and a the federal safety agency bulletin ( id number 10114279) date oct 14. I'd appreciate your prompt attention to this serious matter and would like this fixed for free at the dealer. Can you contact chevrolet and tell them there should be a recall
A few weeks ago my cousin noticed a fuel smell in my car and I went to get it checked out and there was a pin hole in my fuel line where fuel was leaking out of.
Related recalls
Fuel system, gasoline
- What is wrong
- General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
- Risk
- A fuel leak, in the presence of an ignition source, increases the risk of a fire.
- Remedy
- GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 18159.
Recall number 18V304000 · Recall details
Fuel system, gasoline: storage: tank assembly: mounting
- What is wrong
- General motors (gm) is recalling certain model year 2011 and 2012 chevrolet cruze vehicles manufactured from october 2, 2009, through may 14, 2012. Attachment welds for the fuel tank strap secondary brackets may have been omitted.
- Risk
- The fuel tank could come loose in a crash, possibly allowing fuel to leak from the tank. A fuel leak in the presence of an ignition source could result in a fire.
- Remedy
- Gm will notify owners, and dealers will inspect the vehicle for missing welds. If the vehicle is missing welds, dealers will secure the bracket attachments with fasteners. Repairs will be performed free of charge. The safety recall began on july 9, 2012. Owners may contact the chevrolet owner center at 1‑866‑694‑6546.
Recall number 12V289000 · Recall details
Questions about the Chevrolet Cruze fuel smell
Which Chevrolet Cruze years have gas smell in the cabin problems?
The model years with the most reports are 2014 (10 complaints), 2011 (4 complaints) and 2012 (3 complaints).
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