Vehicle Safety Complaint — 2023 Chevrolet Equinox LT I am reporting a potentially dangerous safety defect involving my 2023 Chevrolet Equinox LT equipped with the 1.5-liter turbocharged engine. While operating my vehicle on a public roadway, it suddenly lost power and stopped functioning without advance warning, creating a dangerous situation for myself and other motorists. The vehicle had to be towed to an authorized Chevrolet dealership. I received no prior recall notification, and my VIN did not indicate an applicable recall. The dealership informed me that the fuel pump recall applied only to 2.5-liter engines. I am concerned because General Motors has published fuel pump control module recall campaign N262558690 and technical service bulletin 24-NA-139, both of which list the 2023 Chevrolet Equinox. The service bulletin specifically describes engine stalling and loss of power. I request that the federal safety agency investigate whether my vehicle experienced a related defect and whether the affected vehicle population should be reviewed. I can provide the dealership’s diagnostic findings, repair records, towing documentation and any additional information requested. Also too. Since OnStar equipment in radio and car did a remote update this summer this failed other components and softwares believe it killed my battery i had to replace, everything electronic since then have going downhill. I experienced this recall last produced, Chevrolet lied to me, my car has been fixed for now but my vin should be entered in database. Chevrolet is telling people its 2.5 motors when clearly it states my make and model it happened and they dont make 2.5 motors for equinox class. This dealer is scammish or Chevrolet is hiding potential recalls. Im just waiting for another electronic to fail and another false answer. We will see? My situations are real and pose saftey concerns. There is a report police filed cause they towed it.
The worst 2023 Chevrolet Equinox problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Fuel system51
- Engine18
- Brakes15
- Electrical13
- Steering8
- Driver assistance7
- Transmission6
- Acceleration3
- Airbags2
- Body2
- Seat belts1
- Seats1
- Suspension1
- Wheels1
Specific symptoms reported on the 2023 Chevrolet Equinox
Fuel pump 40Check engine light 29Stalling 19Loss of power 15
Trouble codes owners of the 2023 Chevrolet Equinox mention
P0089 4P228C 3P00C6 2
Recalls 3
Child seat: vehicle latch anchor
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
- Risk
- The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
- Remedy
- Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N232403240.
Recall number 23V339000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
- Risk
- In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
- Remedy
- Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222388911.
Recall number 22V929000 · Recall details
Seats
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
- Risk
- A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
- Remedy
- Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑800‑462‑8782. GMC's number for this recall is N222377890.
Recall number 22V724000 · Recall details
Technical service bulletins for the 2023 Chevrolet Equinox 477
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This service bulletin provides information about GM Accessories
- Unknown or other
- PI created to guide technicians through radio restriction process
- Unknown or other
- Unknown or other
- This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- Fuel/propulsion system
- Unknown or other
- Unknown or other
- PI to help diagnose A/C concern
2023 Chevrolet Equinox fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 1.5L 4‑cyl | FWD | 26 | 31 | 28 |
| 1.5L 4‑cyl | AWD | 24 | 30 | 26 |
What 2023 Chevrolet Equinox owners say
Most recent owner complaints, unedited.
Driving around a curve and the steering wheel would not move. Wheels locked up and heard a clink the lower control arm disconnected from the car.
Fuel pump was recalled from what I was told. I got it towed into the shop because it stopped in the middle of me driving down the road with my children, from the doctor, July 2026, they then said it was fixed. September 2026, I was going to pick up my son from work and it stopped again, with my children in the car, again, this time on the expressway in the middle of rush hour traffic. I got it towed to the same shop (dealership) for the same problem and now they're trying to charge me for a repair that wasn't fixed in the first place.
The high-pressure fuel pump on my 2023 Chevrolet Equinox has suffered a structural mechanical failure, creating a severe risk of sudden engine stall while driving. Exactly 60 days ago, a certified GM dealership performed Customer Satisfaction Program N252524760 on this vehicle to address fuel system faults. The software calibration mandated by the campaign failed to resolve the underlying physical defect. The exact same fuel system trouble codes have returned, and the vehicle is now unsafe to transport my children. The manufacturer's remedy was incomplete, and the dealership is refusing to replace the defective mechanical pump without an out-of-pocket charge, despite the failure stemming directly from a documented corporate defect program.
**the federal safety agency Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine Power Is Reduced"** and **"Battery Saver Active"** warnings). This causes a sudden, dangerous **loss of Electric Power Steering (steering locks up)** and **fuel injection failure** while driving in traffic, creating an extreme crash risk. This recurring hazard stems from improperly reassembled or melted wiring harnesses following dealership repairs.
The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official the federal safety agency safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance
I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.
Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.
Compare the 2023 Chevrolet Equinox
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Other model years
20052006200720082009201020112012201320142015201620172018201920202021202220232024202520262027
Questions about the 2023 Chevrolet Equinox
Is the 2023 Chevrolet Equinox reliable?
Owners have filed 99 complaints about the 2023 Chevrolet Equinox, fewer than a typical Equinox model year.
What is the most common problem with the 2023 Chevrolet Equinox?
Fuel and propulsion system, with 51 complaints. Next is engine (18).
How many recalls does the 2023 Chevrolet Equinox have?
3 recalls, covering child seat, air bags and seats.
What year does the Chevrolet Equinox have the most fuel system problems?
The Chevrolet Equinox model years with the most fuel system complaints are 2007 (244 complaints), 2022 (116 complaints) and 2011 (75 complaints).
What gas mileage does the 2023 Chevrolet Equinox get?
Official estimates for the 2023 Chevrolet Equinox range from 26 to 28 mpg combined. The most efficient version (1.5L 4-cyl, FWD) gets 26 city and 31 highway.
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