Ignition cylinder will not release the key. Ignition release spring works (moves freely) yet will not release the key. I had to remove the fuel pump fuse to turn off the car and, since the key was frozen in the on position, disconnect the battery. I was informed that the 'key stuck' issue was addressed under the chevy service bulletin (09-02-35-005b, feb 4, 2010) yet not on recall list. Was there a recall on this problem?
2009 Chevrolet HHR: fuel pump failure
7 of the 508 complaints about the 2009 Chevrolet HHR describe fuel pump failure.
- owner complaints
- 7
- of this car's complaints
- 1%
- typical mileage
- 60,000
- recalls
- 0
Is there a fix? 2 service bulletins cover this area of the car. See below
Fuel pump failure by model year
What owners say
Tl* the contact owns a owns a 2009 chevrolet hhr. The contact stated that the key would not release from the ignition, therefore the engine could not be shut off. The contact had to disconnect the battery wires and the fuel pump fuse to shut the engine off. The vehicle was taken to the dealer and the dealer stated that the failure was located at the ignition lock cylinder. The dealer replaced the ignition lock cylinder. The vehicle was repaired. The manufacturer was made aware of the failure. The VIN information was not available. The failure and the current mileages were 60,000.
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the vehicle would not shut off and the key would not remove from the ignition. The contact disconnected the fuel pump in order to shut off the vehicle. The failure recurred whenever the contact operated the vehicle. The vehicle was taken to an authorized dealer and the contact was informed that the ignition switch failed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,000.
Unable to turn engine off and remove the key. The key is stuck in the running position and will not move. Had to remove fuel pump fuse and disconnect battery to turn off engine and lights. This has happened twice, had to have it towed and pay for repair the first time and waiting for tow truck to come get it the second time in less than a year, which I'm sure I'll have to pay for again.
After returning home from running errands, I found I could not turn the car off and remove the key from the ignition. Even pushing the gear release button, did not release the key or allow me to turn the vehicle off. The battery & the fuel pump relay had to be disconnected in order to turn the vehicle off. Luckily I was in my driveway and not on the road with my small children. The ignition cylinder had to be replaced. Chevy towed my vehicle to a local dealer "free of charge" however because it happened on a weekend was unable to do anything or find out any information to help me out. It wasn't until monday that a manager was available at the dealership who was willing to help me out with paying for this, due to it being out of the bumper to bumper warranty. Thank you to the dealership, however am unimpressed with chevy for not recognizing an unsafe design flaw (not fluke, flaw).
Tl* the contact owns a 2009 chevrolet hhr. The contact stated that the ignition would not shut off. The battery and fuel pump fuse had to be disconnected in order to shut the vehicle down. The vehicle was taken to the dealer who performed a diagnostic that located the failure at the ignition lock and cylinder. The ignition lock cylinder was replaced. The manufacturer advised the contact that the failure was not recalled and the warranty did not cover the ignition failure. The failure mileage was 71,426 and the current mileage was 71,726.
Tl*the contact owns a 2009 chevrolet hhr. The contact stated that the key would not move when she attempted to turn the vehicle off. The contact mentioned that in order to turn the vehicle off she had to disconnected the battery and the fuse that was connected to the fuel pump. The vehicle was taken to the dealer who was currently working on a diagnosis. The manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 40,000.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2009 Chevrolet HHR fuel pump
Is fuel pump failure a common problem on the 2009 Chevrolet HHR?
7 of 508 owner complaints about the 2009 Chevrolet HHR (1%) mention fuel pump failure. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2009 Chevrolet HHR?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2009 Chevrolet HHR
Power steering loss 55Airbag light 47Fuel leak 42Fuel smell 26Door locks 17Stalling 16Check engine light 15Loss of power 15Headlights 12No deployment 9Seat belt 9Steering lock-up 9Won't start 9Engine failure 8ABS 6Adaptive cruise 6Jerking 6Brake failure 5Fire or smoke 5Wipers 5
VIN decoder
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