Chevrolet Malibu backup camera problems

Filed Oct 25, 2026 · IN

The back up camera has a safety recall. The vehicle intermittently will have a distorted view from the back up camera, it looks like it is looking down a tunnel and is round around it. I told the service representative, Shea Stover, this when we dropped the car off. We waited months to get safety recall completed as the dealership had to get the parts in. We had it scheduled for drop off on Wednesday XXX. We were notified on Thursday XXX there was additional maintenance recommended we approved. I received a call from Shea Stover, at Hare Chevrolet Noblesville Indiana, in the service department later that day letting me know the vehicle is ready, never said safety recall was not completed. We took our [XXX] daughter to pick up the [XXX] as this is the vehicle we purchased for her to drive. I met with Shea he directed me to pay inside again no mention that safety recall was not completed. I read paperwork as driving away and saw it appeared it was not done. We went back I spoke to Shea and he says it was not distorted when the technician had vehicle and it had to to be happening while in the maintenance dept for them to complete the safety recall. I asked if we could take a picture or video of what it is doing, he said no it has to be happening when you bring it to be repaired. I was shocked! I called GM Customer service supervisor that says the safety recall does not say it has to be occurring at the dealership to be fixed and they should have fixed. She assisted me in scheduling at a different dealership. I am hoping I will not have the same issue all though Hare Chevrolet has marked the recall as complete on our Malibu and they refused to do the safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 19, 2026 · IN

The back up camera randomly fails. There appears to be no rhyme or reason to it. It will work completely fine for days sometimes weeks and the all of a sudden it will only show a black screen that states system failure. Sometimes it will remain in system failure or a day or a week, its completely random. I see that there was a recall on the cameras for the Chevy malibu not working on the 23-25 cars but I think this might be an issue that goes back further and needs to be addressed. My car only has 70k miles on it and basic functions shouldn't be failing. The 2020 rear cameras need to be added to the recall

Filed Sep 29, 2026 · Brakes, Electrical · LA

I have brought my vehicle to Preston Hood Chevrolet on two occasions for two major issues. Failed breaking system started as when I am at a stop light the car won’t move and the brake light and ignition light comes on and it won’t move when I press the gas! I almost had an 4 car pile up. Now it is stalling when I am driving on the street! See the uploads. The first time they said it was a speed sensor and the second time they said it was the wrong tire size.. My Onstar diagnostic report says failed braking system. It also says critical oil level and yet they said they performed a multi point oil inspection. Look at the uploads. Does GM want a fatal accident lawsuit? Why doesn’t a dealership know how to repair my vehicle? I was told by 2 dealerships there is NO remedy for the GM back up camera. They would not fix my broken back up camera.

Filed Sep 29, 2026 · KS

Back-Up Camera has malfunctioned several times. We received a RECALL NOTICE on it. We took it in for replacement today and were denied recall replacement as they said it worked today. But it has repeatedly malfunctioned while driving. We get a BLANK/BLACK screen with a WARNING to SERVICE CAMERA. It has also been shown with a blurry/fuzzy screen where you cannot make out the images at all. Dealer denied recall even though we have a letter with our VIN number for recall.

Filed Aug 30, 2026 · MD

My back up camera just showing blank screen. It's a recall on my model. I was backing up it went blank. Causing me to hit a pole. I took it to Jerry's Chevrolet they said can fix it but out of pocket and reimbursed later. I can't afford that. So, I can't even park between cars . This have become and inconvenience. Chevrolet knows the problem fails to do anything about it.

Filed Aug 28, 2026 · Electrical, Visibility · MO

My back up camera is inop. On my 2024 chev malibu vin no [XXX] Has a black screen when backing up. States to be setviced.Has been inop since XXX. purchased XXX Took it to Dalmer Chevrolet [XXX].Did not replace due to a recall that was not released per Chevrolet . Please fix. .Safety is important. afraid of an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 26, 2026 · NJ

back up camera is not working and Chevy is unwilling to give a timeline or schedule a repair despite repeated requests.

Filed Aug 20, 2026 · CA

My vehicle is a 2024 Chevrolet Malibu, VIN [XXX]. It is showing recall N262551720 (the federal safety agency 26V212) concerning the rearview camera. My rearview camera is currently clear and functioning normally, with no distortion or blank screen. I am requesting that the federal safety agency review whether my specific VIN is actually part of the affected population for this recall and whether the recall should apply to my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 20, 2026 · Electrical · MI

This complaint relates to the federal safety agency Campaign 26V212 / GM Recall N262551720, covering the rearview camera defect on 2023–2025 Chevrolet Malibu vehicles. I own a 2024 Chevrolet Malibu. On XXX, the rearview camera began intermittently failing. On XXX, the camera failed completely while I was backing out of a space in a parking garage in [XXX]. With no rear visibility, I caused damage to the vehicle's passenger-side door handle. I contacted my dealership around XXX, and was told the camera issue was part of a known recall with a parts backorder. I received an official GM recall notification letter around XXX, confirming the camera required replacement. On XXX, my first day at a new job, I scratched the passenger side mirror against a building while attempting to parallel park without the rearview camera. On XXX, at approximately 5:15 PM, I nearly backed into a pregnant coworker's vehicle while she was seated inside it, in my employer's parking lot. I did not see her car in my path; the collision was avoided only because of her quick reaction, not mine. I have not been involved in a collision, but this defect has directly caused property damage on two occasions and a serious near-miss with another person within the past three months, all while awaiting the recall remedy. I'm submitting this report to document the real-world safety impact of this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 15, 2026 · FL

My 2023 Malibu VIN [XXX] has an active backup camera failure due to recall [XXX]. The remedy says unavailable, but the car is currently unsafe. I need to open a corporate case for a dealer loaner vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)