The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while the vehicle was stationary, being driven, or parked, the audible alerts failed to operate as needed. The contact stated while the vehicle was stationary, the audible chime failed to sound whenever the doors were opened, or the seat belt buckle was unlatched. No warning light was illuminated. The vehicle was then taken to a dealer where it was diagnosed with an intermittent loss of audio. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 7,400.
Chevrolet Silverado 2500 seat belt problems
10 of the 4,101 owner complaints about the Chevrolet Silverado 2500 describe seat belt won't latch or retract, most of them for the 2001 model year.
- owner complaints
- 10
- worst model year
- 2001
- typical mileage
- 63,000
Is there a fix? There are 6 recalls for this area of the car. See below
By model year
- 20241
- 20181
- 20151
- 20141
- 20111
- 20071
- 20031
- 20012
- 19991
Often reported together
What owners say
Stopped on a level surface, at a fuel station/bathroom stop, 6 year old granddaughter in booster seat behind driver in back seat. The seat belt was released and retracted tight over the booster seat arm rest and would not release to allow child out of the seat and child began to panic, had to cut seatbelt to get upset child out!
When ever the vehicle is in motion. Passenger seat does not have the reminder or warning system to alert the occupant to buckle up should they forget. My dealer states the passenger air bag system is active full time however it is only marginally effective should the passenger fail to secure their seat belt. Additionally, there is no dash indicator showing the passenger seat belt buclke/no-buckle status as shown on page 86 of the 2018 silverado owners manual which discusses the passenger sensing system and airbag status indicator which is not present in this line of vehicles. Page 145 of the 2018 silverado owners manual states there "may" be a reminder light near the airbag status indicator which is not installed on this line of vehicles. Viewing similar vehicles, this condition is present in a minimum of model years 2017 through 2020 chevrolet and gmc 2500/3500 hd crew cab vehicles. Contacted general motors customer service on 4/10/2018 & 4/24/2018 filed gm case [xxx]. Gm rep called back 4/30/2018 and their solution was to have my dealership install an airbag on/off switch to disable the airbag. Not a suitable resolution to this safety issue. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2015 chevrolet silverado 2500. The contact stated that the seat belt chime failed to sound when the front passenger seat was occupied. The contact was concerned for the safety of the front passenger. The vehicle was taken to grey chevrolet (located at 4949 sw hovde rd, port orchard, wa 98367) where it was determined that the vehicle was manufactured that way and was not required to have the seat belt chime. The vehicle was not repaired. The contact called the manufacturer and was also informed that the vehicle was not required to have the seat belt chime. The contact was provided with case number: [xxx]. The approximate failure mileage was 63,000. *tt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving the drivers side seat belt just comes unbuckled. The passenger side seat belt will not buckle most of the time without pushing the button fo get the mechanism inside to open enough to insert buckle.
My drivers side seat belt started to retract very slowly. Now it hardly retracts at all. It gets caught in the door when you close it now. The worest thing is you have open your door to free it. Not very safe if you have started to drive away... Dealer would not fix under any of my warrenties.
Head on collision hit the brakes and truck jumped. When vehicles hit seatbelt didn't lock right away which threw me forward and into the drivers side door. It was a head on accident and airbags never went off which make the emt's and police concerned do to the damage to the truck..
Tl* the contact owns a 2003 chevrolet silverado 2500 hd. The contact stated that while driving 45 MPH, the vehicle was involved in a head on crash and the air bags did not deploy. The front passenger seat belt also failed to retain its passenger. Both the driver and the passenger suffered injuries as a result. The contact also stated that the driver of the other vehicle involved suffered injuries. The vehicle was towed to an independent repair, but the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and the current mileages were 58,000.
Front and rear seatbelts lock so tight sometimes that the only way for relief is to unbuckle them and re-fasten while driving! All four retractors are not working properly. Once the seat belt is un-fastened, the seat belt does not completely retract back in. This leaves the seat belt dangling after use and potentially too loose for next passenger.
After replacing orginal drivers side seatbelt the replaced seat belt failed on 9-6-00, the local chevy garage has ordered a new replacement, both seatbelts have locked up into the seat.
Related recalls
Seat belts: critical fasteners
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
- Risk
- If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1‑800‑462‑8785, Cadillac customer service at 1‑800‑458‑8006, or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N202322230.
Recall number 20V811000 · Recall details
Seat belts: critical fasteners
- What is wrong
- General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
- Risk
- If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
- Remedy
- GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1‑800‑462‑8782, Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N202314670.
Recall number 20V792000 · Recall details
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
- Risk
- A vehicle fire could result if materials ignite inside the vehicle.
- Remedy
- GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 or GMC customer service at 1‑888‑988‑7267. GM's number for this recall is N192270600.
Recall number 19V814000 · Recall details
Seat belts: front: retractor
- What is wrong
- General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
- Risk
- The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
- Remedy
- GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1‑888‑988‑7267 or Chevrolet customer service at 1‑800‑222‑1020. GM's numbers for this recall are 17368, 17375, and 17376.
Recall number 17V567000 · Recall details
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V‑651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 17287.
Recall number 17V437000 · Recall details
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 16007.
Recall number 16V651000 · Recall details
Questions about the Chevrolet Silverado 2500 seat belt
Which Chevrolet Silverado 2500 years have seat belt won't latch or retract problems?
The model years with the most reports are 2001 (2 complaints), 1999 (1 complaints) and 2003 (1 complaints).
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