Tl* the contact owns a 2009 chevrolet suburban. While the contact was reversing out of the driveway, the door locks began to lock and unlock independently. The failure stopped when the vehicle was placed into drive. After driving 40 MPH for a while, the check engine, stability, traction, and various other warning indicators illuminated. Also, the rpms revved from 1 to 5, the odometer fluctuated up and down, and the locks malfunctioned again. The vehicle was turned off, but the revving did not stop right away. The vehicle was towed to an independent mechanic who diagnosed that the body control module was contaminated. The vehicle was not repaired. The dealer and manufacturer were not contacted. The failure mileage was 195,889.
2009 Chevrolet Suburban: doors won't lock, open or latch
9 of the 106 complaints about the 2009 Chevrolet Suburban describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 8%
- typical mileage
- 75,000
- recalls
- 0
Is there a fix? 4 service bulletins cover this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
I bought a new 2009 chevy suburban in nov. 2009 and eventually traded it in for another vehicle in july 2015 as the cracked dashboard concerned me. It had 2 cracks, both very close to the airbags. To the best of my knowledge, it started to crack in 2011. However, other defects followed, such as front row center seat lid breaking, drivers and front psgr seat rear pockets breaking, interior door handle started to peel and cut my wife's fingers a few times, liftgate's struts failed in sept. 2012, got it replaced (paid out of pocket about $200), but broke again in dec. 2013. On the exterior, the side molding started to curl up in 2010, very embarrassing to see.
The dash has three cracks and missing a triangular shape that cracked and fell through the dash. The cracks are worsening. I was advised safe light that photos are taken of dash damage because these cracks are common in these areas for this vehicle. Also, the inside door handles are peeling off and have caused many bleeding cuts on my hands as well as my passengers. Also a known defect in this vehicle. Photos included. I am not certain of when exactly the cracks began or when exactly the peeling began.
Vehicle driver side back door would not unlock using remote control. Cost over $300.00 to have chevrolet dealer fix. Now in feb 2014 with 7600 miles it started not working on the passenger side back door stop working with remote control. All other locks would open but not the rear door at that time. It appears their are issues with these door locks. The door locks will only open manually when they fail which is a pain due to the size of the vehicle.
Our actuators failed on 3 of my doors of my 2009 chevy suburban. If you use the remote only the drivers side rear door locks and/or unlocks. If you use the unlock/lock power button only the drivers side rear works. You must use the key to unlock the drivers door and you must either open the window to manually unlock the other doors or reach across the car to unlock the passenger side locks. We contacted gm and they sent us to have a diagnosis done which cost us $99. They estimated the cost to be $900 and told us we were responsible because our warranty ended at 36,000 miles. This is a safety concern. In an accident I wouldn't be able to get to any passengers including my children nor could emergency personnel. I could easily be car jacked or have my belongings stolen due to the locks not working. If my small child choked or had a medical emergency I could not reach them. I watch stories every day on the news of awful people taking or assaulting women by breaking into their cars and hiding in the back seats. This car cost well over $50,000 and this should be a safety recall. There will be a tragedy if this is not fixed.
The door locks intermittently work. Seems to happen to a lot of people. Safety issue. Can't get in or out of vehicle. We had one fixed and now all of the doors are doing it. Sometimes the car locks itself.
The lock on the passenger side door stopped working by the unlock button or the automatic entry button. Had it repaired to the tune of $500. Now both back door locks need replacing. Dangerous if kids unable to get out of the car.
About a year ago the rear passenger door lock wouldn't work, now all door locks will not lock or unlock with remote or switch. Also will not lock/unlock when put into gear or back into part. Locks move slightly when you push the button but will not fully engage or disengage when manually pushed. No recall data available but I see many complaints.
Door locks no longer working on driver door, front passenger, and now rear passenger. Dealership says all three need replaced. Driver door went first, then front passenger, and then rear passenger. I have found several postings related to multiple door lock failures - not just single locks, but many cases of 2-4 locks failing on a single vehicle. Locks are very expensive to replace (especially in quantities of 3 or 4) and represent a safety issue if the doors cannot be secured.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2009 Chevrolet Suburban door locks
Is doors won't lock, open or latch a common problem on the 2009 Chevrolet Suburban?
9 of 106 owner complaints about the 2009 Chevrolet Suburban (8%) mention doors won't lock, open or latch. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2009 Chevrolet Suburban?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
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