1999 Chevrolet Suburban: doors won't lock, open or latch

Filed Mar 28, 2014 · Body · 180,000 miles · CO

Tl* the contact owns a 1999 chevrolet suburban. The contact stated that both rear doors failed to open from the inside. The vehicle was taken to an independent mechanic where the technician diagnosed that the door latches needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 180,000 and the current mileage was 190,000.

Filed Jun 14, 2010 · Locks · 78,000 miles · CA

Door latches on the passenger side are malfunctioning. It is difficult to close the door, it has to be slammed or the latch on the side of the door has to be manually altered (clicking it open while pulling on the door handle). Also passengers sometimes have to roll down the window to open the door from the outside in order to get out, which can be a potential safety hazard in case of an accident. The rear right passenger door continuously comes off the hinges and I have to hammer the bolts in, in order to close the door.

Filed Mar 2, 2010 · Body, Locks · CA

Driver side and passenger side door handles on inside break or fall off hinge mechanism within the door. This poses a big safety issue if there was a need to get out of the car quickly. Now, we roll the windows down on both sides to get out of the vehicle. We have paid to have the driver side fixed before including buying a new inside door handle. Same issue again, the door handles just hang there on the inside of the doors.

Filed Apr 24, 2007 · Electrical, Locks · 40,000 miles · NC

Tl* the contact owns a 1999 chevrolet suburban. The contact stated that the security indicator light illuminated intermittently and causes the vehicle not to start. When this failure occurred the vehicle had to be towed. The dealer replaced the ignition cylinder , and the driver's side door lock, but the failure persisted. The contact has the repair invoice. The current mileage is 120,000, and failure mileage was 40,000.

Filed Dec 1, 2005 · Body, Locks · CA

The problem started with the passenger front door the lock or closing mechanism didn't seem to engage the door would just fly open when making a turn. Then the inside handle broke and the window works only sporadically. Now the driver side door is having similar problems the door does not close completely and the inside door handle broke. Fortunately nobody has fallen out of the car . I also have at least 3 friends who own 1999 suburbans and are having similar problems with their doors.

Filed Jan 16, 2005 · Electrical · 55,114 miles · TX

Failure of door locks to lock or unlock (completely random). In the case of an emergency, can trap person inside.

Filed Jan 10, 2005 · Locks · 72,000 miles · MA

Left and right rear door locks are often immobilized in the locked position, preventing the doors from being opened from either inside or outside the vehicle. It is not related to temperature. The left rear door failed first, and now can rarely be opened. The driver's door is also showing signs of failure. This is a design and a manufacturing defect. It's a manufacturing defect because the doors are failing in large numbers, and it's a design defect because the doors can't be unlocked manually when the power locks fail. The dealer said the door actuators and latch assemblies must be replaced. Chevrolet customer assistance said the vehicle is out of warranty, and the problem is not a safety defect, so I am responsible for the repair, approximately $300 per door. This clearly is a safety defect since it is probable that up to six passengers would have to climb over seats to exit the vehicle in an emergency.

Filed Dec 13, 2004 · Locks · 98,000 miles · SD

The plastic door handles broke from the inside compartment. The only way to exit the vehicle is by rolling down the windows, and lifting the handle from the outside. Dealer was aware of this problem, and stated because the part was plastic it broke. *ak if the brakes get wet from either standing water or excessive rain, the ABS brakes become extremely sensitive to pedal application. The brakes will lock up. The cause has not been determined at this time. Please provide details

Filed Nov 25, 2004 · Locks · 89,000 miles · NH

Driver's door electric door lock actuator failed and left door completely disabled. Unable to manually release, key fob non-functional, door key would not unlock the door. Locksmith was forced to disconnect the actuator through window channel by forcing attached rod out of actuator. The passengers side door lock also became inoperable (locking portion) when the drivers door failed. Factory service shop tested both actuators and has determined they are defective. I understand that parts fail but something should be done to insure that if the actuator fails it reverts to the unlocked position.

Filed Apr 28, 2004 · Body, Brakes · 25,000 miles · NC · 1 injury

1999 chevrolet suburban. As of 4/28/04 with only 47k miles, A/C compressor defective & dealer will not replace in spite of several attempts to repair before warranty expired, as soon as 3 months after purchase in october of 2002. Replaced brakes 3 times at our expense. Dealer (bob neill pontiac in winston-salem, nc refused to repair under warranty), steering problems, attempted repair, again at our expense. Replaced door locks and window mechanism's at our cost. Total piece of junk. Will never buy from bob neill pontiac in winston-salem, nc again & will never buy another gm product. Just bought entire fleet (6 trucks) from chevy. Dealer n kernersville, nc). Waiting with baited breath for the entire lot to break down. Completely disgusted with gm.

Filed Jan 8, 2004 · Locks · OH

Broken interior door handles on my 1999 chevrolet suburban. (front driver and passenger) also, the electric door locking on all doors does not work.

Filed Jun 19, 2003 · Electrical, Locks · WI

This complaint is for the electrical system for my vehicle. My vehicle is equipped with power door locks and 4 of the 5 door locks failed to operate automatically over a 3 week time span. The part that failed is called an actuator, which moves the door locks up and down. My total bill was $900 and each part costs $100. The local parts dealers and auto dealers have said there is a design flaw in the original equipment and the new actuators are being sold as fast as they arrive. I have spoken with gm recently and so far no service bulletins have been filed. I believe there is an inherent safety risk with this type of problem and I would like to see one posted. Please research this and I thank you for your time.