Ongoing observation where the 10L80 equipped often shutters or struggles to determine the appropriate gear, often hesitating on acceleration. This has caused numerous scares when entering onto roadways. This has been a recalled issue on 2020-2022 models, but the issues persists with this year model (2024). The dealer has said it is a common experience among owners and expects a recall, but has said they can do nothing otherwise until then. The transmission has been properly cared for and serviced, following the GM recommended maintenance interval.
Chevrolet Suburban hesitation problems
48 of the 8,048 owner complaints about the Chevrolet Suburban describe hesitation when accelerating, most of them for the 2019 model year.
- owner complaints
- 48
- worst model year
- 2019
- typical repair cost reported
- $475
- typical mileage
- 66,000
By model year
Often reported together
Stalling 7Engine failure 6Check engine light 6Shudder 5Jerking 5Transmission failure 4Harsh shifting 4ABS 4
What owners say
Driving our 2024 Suburban, 6.2 L engine, on a 2-lane highway in southern Utah, traveling on cruise control at 70 mph, felt 2 hesitations (jerking movement), and turned off cruise control. Immediately after, heard knocking/thumping sound in the front of the vehicle, followed by a whining sound that got louder. Immediately found a turn-off from the highway, pulled in, and engine died while vehicle was still in motion. Attempted starting again and would not start. People stopped to help us and tried to jump vehicle without success. Suburban was towed to a Chevy dealership and we were told the Suburban's engine seized. In researching this issue, we came across the federal safety agency's investigation case EA26005. Our VIN does not fall in to this recall.
My 2018 Chevrolet Suburban is experiencing transmission problems that raise serious concerns about the reliability and potential safety of General Motors transmissions used in trucks and SUVs from this period. When I contacted an independent transmission repair shop to describe the problems, the employee immediately asked whether my vehicle was a 2014–2018 model. When I confirmed it was a 2018 Suburban, she explained that the shop encounters transmission problems in these vehicles regularly. Her familiarity with the issue, before even inspecting my vehicle, was particularly concerning. This is now the second 2018 General Motors vehicle in my household to experience significant transmission problems. My 2018 GMC Sierra previously suffered a complete transmission failure despite remaining substantially below its warranty mileage threshold. General Motors declined financial assistance because the warranty's time limitation had expired. I recognize that these are two separate vehicles and that the mechanical cause of the Suburban's current symptoms has not yet been independently confirmed. However, the recurrence of transmission problems, the repair shop's observations, and publicly reported complaints involving GM trucks and SUVs from this period warrant further investigation. I am concerned that transmission defects could cause unexpected hesitation, slipping, loss of propulsion, or unpredictable shifting, potentially creating dangerous driving conditions. I am not claiming that all these conditions have occurred in my Suburban, but I believe the potential safety implications deserve examination. I request that the federal safety agency investigate whether these vehicles exhibit recurring transmission defects, review relevant manufacturer technical service bulletins and consumer complaints, and determine whether additional corrective action or a safety recall is warranted.
The transmission shutter and hesitates while downshifting.
The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving at highway speeds, the vehicle shut off while displaying "Service Transmission Now Unable to Shift Soon" and "Engine Power is Reduced" warning messages. The vehicle was towed to a dealer where it was previously inspected under the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling); however, no repairs were performed. After remaining at the dealer for nearly eight weeks, the engine was replaced under warranty. A few weeks after the replacement, the same warning messages were displayed on the instrument panel upon startup. The contact attempted to drive the vehicle; however, the vehicle failed to exceed 20 MPH and was towed back to the dealer. While attempting to drive the vehicle into the service bay, the technician experienced severe hesitation and engine stalling. During diagnostic testing, a large amount of metal shavings was discovered in the oil filter, and the vehicle was diagnosed with the same engine failure as before. The vehicle was repaired; however, the contact refused to take possession of the vehicle due to safety concerns. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 61,000.
The contact owns a 2023 Chevrolet Suburban. The contact stated that while entering a parking lot at a low speed, the engine shut off without warning. The vehicle was towed to a dealer, where it was diagnosed with engine failure, which was associated with the federal safety agency Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle remained at the dealer for approximately three months before the engine was repaired. The contact stated that while driving recently, the vehicle hesitated upon depressing the accelerator pedal. No warning light illuminated. The dealer and the manufacturer were not notified of the recent failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,000.
The failure involved the transmission valve body control valve within the automatic transmission system of the 2021 Chevrolet Suburban, a critical component responsible for regulating hydraulic pressure and controlling gear shifting. The malfunction caused erratic and unreliable shifting behavior, including hesitation, harsh engagement, and loss of proper acceleration; the failed component is in the custody of Northside Chevy in San Antonio, TX. This issue created a significant safety risk, as the unpredictable transmission response impacted the driver’s ability to accelerate when necessary (merging onto high traffic roads) and increased the likelihood of dangerous situations like rear-end collisions or loss of control. The problem was confirmed by an authorized Chevrolet dealer, where diagnostic testing identified faults in the transmission control system and verified the failure through performance testing and fault codes. The vehicle has been inspected by the dealership service department, though it has not been directly examined by the manufacturer, law enforcement, or insurance representatives; however, documentation of the diagnosis is being withheld by the dealership. Prior to the failure there were no warning signs present. Only after failure did the check engine light illuminate, transmission-related warning messages, and noticeable symptoms such as hard shifting, delayed engagement, and slipping, which appeared shortly before the complete failure and significantly worsened over the three-mile drive to the dealership.
Transmission stalling, hesitating, affecting engine performance and rpm's. broke down on highway. We replaced the transmission, now it's doing a similar problem and the mechanic says the engine is failing, cylinders issues. I've read up it's happening to many of the same year make and model. I spent 7k on a new transmission. Now a new engine??? ...frustrating! Please help
Year: 2019 Make: GMC Model: Suburban Mileage: Approximately 125,000 miles (purchased under 90,000 miles) 1. Transmission Failure My vehicle is experiencing clear signs of transmission failure, including: •Hard downshifting/clunking •RPM fluctuations while cruising •Shuddering between approximately 30–50 mph •Vibrations while idling •Hesitation and irregular shifting These symptoms have progressively worsened and are consistent with widespread complaints I have found from other 2019 Suburban owners. This appears to be a known issue affecting multiple vehicles. 2. Rear Liftgate / Electrical Malfunction The rear trunk/liftgate has closed on its own without warning multiple times. I have personally been struck in the head several times as a result. This presents a serious injury risk, especially for families loading children or cargo. There is clearly an electrical or sensor malfunction causing this behavior. 3. Automatic Emergency Braking (AEB) System Activating Randomly The most alarming issue is that the automatic emergency braking system has activated on its own multiple times while driving on the turnpike with no obstruction present. This has nearly caused accidents on several occasions. Unexpected braking at highway speeds creates an extremely dangerous situation for both my family and surrounding drivers. These issues are not minor inconveniences — they are serious safety hazards. Sudden braking, unintended liftgate closure, and transmission failure all create significant risk of injury or collision. Given the number of similar complaints publicly reported by other owners, I am requesting that the federal safety agency formally investigate these defects and determine whether a recall should be issued for affected 2019 GMC Suburban vehicles. I am extremely concerned for the safety of my family and others on the road. Please confirm receipt of this complaint and advise if additional information is needed. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
I own a 2022 Chevrolet Suburban RST that has experienced ongoing mechanical and safety issues over several years. I first began reporting drivability concerns to General Motors and the dealership in 2023 and continued contacting them throughout 2024 and 2025. During one dealership visit, a sales advisor rode in the vehicle with me and stated they did not observe any issues, despite my continued reports. The vehicle later suffered a loss of propulsion and required a full engine replacement. The radiator and cooling components were also replaced by a Chevrolet dealership. Due to ongoing concerns for my safety, I contacted General Motors multiple times, requested an executive buyback, and asked about Lemon Law options. GM advised that the engine had been replaced and that I needed to take ownership of the vehicle. After picking up the vehicle last Wednesday, I immediately noticed a persistent sweet coolant/radiator odor inside the cabin and outside the vehicle that continued for nearly a week. I also experienced engine hesitation/stuttering when stopped at traffic lights as the auto start/stop feature reengaged. I attempted to contact GM again regarding these concerns prior to today’s incident. Today, while driving, the vehicle displayed an engine overheating warning instructing me to turn the car off immediately. I safely pulled over and shut the vehicle down and am currently stranded roadside. Given the repeated failures, history of loss of propulsion, multiple repair attempts, denied buyback requests, persistent coolant odor, drivability issues, and now overheating shortly after engine and radiator replacement, I believe this vehicle presents an ongoing safety risk and request formal investigation.
Related recalls
Power train: transfer case (4-wheel drive)
- What is wrong
- General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
- Risk
- Front or rear wheel lockup increases the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1‑800‑462‑8782, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑333‑4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on May 7, 2026.
Recall number 26V289000 · Recall details
Power train: automatic transmission: fluid/lubricant: valves/valve body
- What is wrong
- General Motors, LLC (GM) is recalling certain 2022 Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon, GMC Yukon XL, Cadillac Escalade, and Cadillac Escalade ESV vehicles equipped with 10 Speed Transmission with ETRS (Electronic Transmission Range Select). The transmission control valve may fail and lock up the rear wheels.
- Risk
- Rear wheels that lock up while driving increase the risk of a crash.
- Remedy
- Dealers will install new transmission control module (TCM) software, free of charge. Owner notification letters were mailed April 7, 2026. Owners may contact GM customer service at 1‑888‑988‑7267, Cadillac customer service at 1‑800‑458‑8006, GMC customer service at GMC 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N252536750. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on February 12, 2026.
Recall number 26V085000 · Recall details
Power train: automatic transmission: fluid/lubricant: valves/valve body
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
- Risk
- Rear wheel lock-up can increase the risk of a crash.
- Remedy
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1‑888‑988‑7267, Cadillac customer service at 1‑800‑458‑8006, GMC customer service at GMC 1‑800‑462‑8782 or Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is N242454440.
Recall number 24V797000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
- Risk
- Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020; Cadillac customer service at 1‑800‑458‑8006 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212351030.
Recall number 22V036000 · Recall details
Power train: transfer case (4-wheel drive)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
- Risk
- If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14192.
Recall number 14V374000 · Recall details
Power train: automatic transmission: cooling unit and lines
- What is wrong
- General Motors LLC (GM ) is recalling certain model year 2014 Chevrolet Silverado Light Duty Regular Cab, Double Cab, and Crew Cab 1500 series and model year 2015 Suburban and Tahoe; GMC model year 2014 Sierra Regular Cab, Double Cab, and Crew Cab 1500 Series and model year 2015 Yukon and Yukon XL vehicles equipped with a 6-Speed Automatic Transmission (feature code MYC). The subject vehicles may have a transmission oil cooler line that is not securely seated in the fitting.
- Risk
- If the line is not securely seated and transmission oil leaks from the fitting, the oil could contact a hot surface and cause a vehicle fire.
- Remedy
- GM will notify owners, and dealers will inspect the transmission oil cooler line connection and repair the vehicles, as needed, free of charge. The recall began on May 19, 2014. Owners may contact Chevrolet at 1‑866‑694‑6546 or GMC owners may contact GMC at 1‑866‑996‑9463. GM's number for this recall is 14121.
Recall number 14V152000 · Recall details
Power train: automatic transmission
- What is wrong
- General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
- Risk
- As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
- Remedy
- GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1‑800‑630‑2438. Cadillac owners may call 1‑866‑982‑2339. GMC owners may call 1‑866‑996‑9463.
Recall number 13V001000 · Recall details
Power train: manual transmission: shift pattern indicator
- What is wrong
- Certain sport utility vehicles equipped with an automatic transmission, fail to comply with the requirements of federal motor vehicle safety standard no. 102, "transmission shift lever sequence, starter interlock and transmission braking effect." under certain vehicle starting conditions, the shift lever position indicator located in the instrument panel cluster may not illuminate. If the shift lever position indicator does not illuminate, the driver may not know which gear the vehicle is in.
- Risk
- The vehicle may move in an unintended direction resulting in possible injury to others outside of the vehicle.
- Remedy
- Dealers will reprogram the instrument panel cluster free of charge. The recall began on february 14, 2005. Owners may contact cadillac at 1‑866‑982‑2339, chevrolet at 1‑800‑630‑2438, and gmc at 1‑866‑996‑9463.
Recall number 05V055000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Some pickup trucks, vans, and sport utility vehicles equipped with a hydraulic pump driveshaft that can fracture, resulting in immediate loss of hydraulic power steering assist. On certain vehicles equipped with hydro-boost power brakes, the same condition can result in loss of power assist for braking after the reserve pressure is depleted.
- Risk
- An inoperative pump can cause increased steering effort, and in hydro-boost equipped vehicles also increased braking effort, but does not completely eliminate the ability to steer or slow the vehicle.
- Remedy
- Dealers will replace the hydraulic pump. The campaign began on february 14, 2005. Owners may contact chevrolet at 1‑800‑630‑2438 or gmc at 1‑866‑996‑9463.
Recall number 05V005000 · Recall details
Power train: automatic transmission
- What is wrong
- The transmission shift-cable lock clip can back out of its installed position resulting in a loss of cable adjustment. When the shift lever is placed in the "park" position, the "park" indicator light may not illuminate.
- Risk
- The vehicle can move unintentionally if the driver does not notice that the indicator light is not on and does not apply the parking brake.
- Remedy
- Dealers will adjust the shift cable and install a lock clip.
Recall number 95V139000 · Recall details
Questions about the Chevrolet Suburban hesitation
Which Chevrolet Suburban years have hesitation when accelerating problems?
The model years with the most reports are 2019 (7 complaints), 2015 (6 complaints) and 2016 (4 complaints).
How much does it cost to fix hesitation when accelerating on the Chevrolet Suburban?
Owners who mentioned a price put the repair at about $475 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Chevrolet Suburban?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history