Chevrolet Tahoe screen failure problems

Filed Nov 6, 2026 · Electrical · MN

"While operating my 2023 Chevrolet Tahoe at approximately 77,000 miles, the vehicle experienced a sudden, catastrophic electrical and mechanical failure. While I was actively pressing the brake pedal to slow down, the vehicle experienced sudden unintended acceleration and began to accelerate on its own. Simultaneously, the driver’s instrument cluster and the center dashboard infotainment screens went completely black and blank, resulting in a total loss of all critical driver information, gauges, and electronic systems. The vehicle fought against my braking efforts, creating an extreme crash and life-safety hazard. The vehicle is currently grounded and undrivable at a certified Chevrolet dealership. General Motors Corporate has opened an active investigation under Case Number 117203694. I am filing this report due to the severe and immediate safety threat posed by this total system failure.

Filed Oct 19, 2026 · Electrical · 60,000 miles · TX

The contact owns a 2023 Chevrolet Tahoe. The contact stated that while driving at 55 MPH, the "No Key Detected" message displayed. The key fob battery was replaced; however, the failure persisted, stranding the contact and child on the road. The contact disconnected and reconnected the vehicle battery to resolve the failure, based on a parent's experience with the identical failure in a 2022 Chevrolet Suburban. Prior to the failure, the front windshield wipers activated independently after starting the vehicle, and the infotainment screen went blank while coming to a stop. The manufacturer was notified of the failure by telephone. The failure mileage was approximately 60,000.

Filed Sep 17, 2026 · CA

I own a 2024 Chevrolet Tahoe RST and have experienced recurring electronic/electrical problems despite multiple dealership visits. The vehicle repeatedly displays “Open Then Close” window messages for the passenger or driver window even though the windows function normally. While driving, the infotainment screen has repeatedly gone black, causing the audio/music and audible turn-signal indicator/chime to stop working. On one occasion while stopped at a red light with the vehicle running, the infotainment screen and entire instrument cluster went blank and rebooted. The Chevrolet logo remained displayed during the restart, and the audio and turn-signal chime stopped working. The dealership has been unable to duplicate the issue but has performed software updates. The problems continue. Most recently, the vehicle displayed “Service Transmission Now — Unable to Shift Soon.” The warning disappeared. The dealership then stated the 12-volt battery was low and needed replacement before accurate diagnostics could be performed. I replaced the battery, and afterward the check-engine light came on. A complete diagnostic has not yet been performed because my appointment was rescheduled. I am concerned these recurring electrical/electronic issues, transmission warning, and check-engine light may indicate an underlying safety-related defect. I am requesting that GM formally document and investigate these concerns.

Filed May 30, 2026 · TX

Vehicle: 2024 Chevrolet Tahoe RST The backup camera and HD Surround Vision system on my 2024 Chevrolet Tahoe have experienced repeated failures despite multiple repair attempts by an authorized Chevrolet dealership. The failure presents as a black screen displaying a red warning triangle and a crossed-out camera icon when the vehicle is placed in reverse or when camera views are selected. The parking sensors continue to function, but no camera image is available. The vehicle was first repaired in July 2025 (6705 miles) after the dealership diagnosed heat damage to the rear camera coaxial cable located in the liftgate area. The cable was replaced, and the vehicle was returned to service. The camera system failed again the same day. The vehicle was subsequently returned to the dealership, where the liftgate harness was replaced in Aug 2025. Following the repair, the camera system operated normally for a period of time before the same failure condition returned. At approximately 16,500 miles (May 2026), the backup camera and HD Surround Vision system have again become inoperative. This represents at least the third occurrence of the same issue despite prior repairs involving replacement of camera-related wiring components. The loss of the backup camera and surround vision system significantly reduces rearward visibility while backing, parking, and maneuvering the vehicle. Because the condition is intermittent and recurring, the driver cannot reliably depend on the camera system to function when needed. I am submitting this complaint because the issue has recurred multiple times after repair attempts and may indicate a broader defect affecting the vehicle's camera system.

Filed Apr 4, 2026 · Electrical · GA

Driving down the freeway and it began raining. The wipers worked and then they just stopped working and it was pouring in the rain. I had to pull over because I couldn’t see. This has happened two other times. In having my vehicle inspected it showed no problem with the switch or wiper motor. The infotainment system also frequently locks up and restarts even after the recall was fixed.

Filed Feb 11, 2026 · Driver assistance, Electrical · FL

Vehicle taken into dealership for maintenance, after car received cars system software malfunctioned. Display screen went black and states "return to dealer. failed update" due to this issue I don't have access to car settings with most features are unavailable. All warning chimes such as turn signals, park sensor warnings, lane departure warning are inoperable. Had drove miles with turn signal on causing traffic disruption on neighboring lanes.

Filed Jan 29, 2026 · Brakes, Electrical · PA

My car has a problem This will be the 3rd visit to the Chevy dealership and the 6th time in a garage. At this time, the original alternator that came with the Tahoe, was running high through December and replaced with a new alternator from Parts Geek. It was ok for a couple weeks and is running high again. You cannot test it from a cold start to get this reading. It must be ran for at least 20 min. After a certain amount of time the battery gauge will move to the highest point, the warning lights of ABs, traction control, stabilitrak, trailer brake light, battery light (first time on 1/27/2026 for battery light), loss of drivers assist on 1/26/2026, tire pressure light, car dies coming to a stop sign. I can’t turn it back on for at least a min. I’m stuck inside with zero power, can’t unlock the doors to get out to direct traffic, open windows or put on 4 ways so I don’t get smacked in the middle of the road. After that minute I heard a click (no key in ignition, not trying to start) and then the dash lights started coming back on again and I started it. The battery did not restart the time on the radio screen so I’m assuming I didn’t die fully. The radio screen always goes black first, then the heat goes in and out, the warning lights come on and it dies. Takes a minute or so to be able to start it again and the lights aren’t on anymore but will continue to do the same shit after awhile of driving and now daily. I’m afraid to drive it anywhere since almost getting stuck inside and plowed at an interaction. I have reached out to Chevy about this problem and was referred to take it back to the dealership again, and to reach back out as soon as it’s there to open a case on the issue.Ive had it, this has been ongoing for a year, and I have to keep paying for things that doesn’t fix the issue and it’s getting worse.

Filed Sep 14, 2025 · Electrical · IL

Info center with radio, vehicle info, on star keeps going black screen. When this happens I loose all control of info center and on star goes out where no location would be available if the vehicle was in an accident. This is safety concern because with no automatic notifications of accident no one would know if vehicle was in an accident. The vehicle has been to dealer 4 times for this problem since February of this year. Each time the dealer says it needs another update each time. GM is having this issue with many of the Vehicles like this Tahoe. On Star is also aware of the issue too. GM knows there's an issue but now they are saying I have to pay for an update because I am out of my extended warranty even though this has been an ongoing problem which started when I was in warranty. This has to be a programming issue that they need to fix. The vehicle has to be shut off for up to an hour for screen and controls to come back on which is safety issue because no way to change any settings for vehicle and safety backup because of no on star.

Filed May 20, 2025 · Engine · IL

Engine performance issues, engine hesitation, abnormal shifting, and reduced propulsion. Interior dash and radio illumination goes black. Blinkers fail to work; no sound comes from the radio and speakers. Mirrors fail to tuck after command given to do so.

Filed Dec 18, 2024 · Electrical · TX

vehicle infotainment system will randomly "restart" or shut off completely when vehicle is being drove, but will still be playing music also all time and temperature (outside temp) will freeze when this happens. it also make the battery drain when this happens. the only way to get the screen to come back on weve tried is to disconnect battery. weve replaced the battery, weve had a chevy dealership look into it. no one can figure out what is happening. Now it is happening more and more. we also do not receive updates anymore to the infotainment system. the dealership had to manually do it a year ago. also will not keep our proifile signed in at all. always says were stuck in guest mode. says we have full storage when there is not any apps downloaded.