The contact owns a 2020 Chevrolet Trax. The contact stated that the rear passenger-side seat belt failed to retract, and the rear driver-side seat belt later failed to retract, resulting in both rear seat belts being unable to retract or adjust. The contact stated the failure prevented the installation of a child safety seat, rendering the vehicle unsafe for transporting an infant. The vehicle was taken to the dealer, who confirmed that no recalls or warranty coverage applied to the failure and provided a diagnostic fee for further inspection. The manufacturer was not notified of the failure, and the vehicle remained unrepaired. The failure mileage was approximately 23,000.
Chevrolet Trax seat belt problems
10 of the 1,013 owner complaints about the Chevrolet Trax describe seat belt won't latch or retract, most of them for the 2015 model year.
- owner complaints
- 10
- worst model year
- 2015
- typical mileage
- 35,000
By model year
- 20251
- 20241
- 20203
- 20162
- 20153
Often reported together
What owners say
The contact owns a 2025 Chevrolet Trax. The contact stated that the driver’s side seat belt failed to function as intended. The contact stated that several months prior, the driver’s side seat belt failed to lock securely inside the buckle. After several attempts, the seat belt failed to lock as needed. On a separate occasion, the seat belt failed to lock into the driver’s side buckle and the contact used the front passenger receptacle to secure the seat belt. The seat belt alarm was sounding. The contact stated that the failure occurred in colder weather. The contact stated that the failure persisted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000.
I was in a auto accident where I was hit at a high speed on my passenger front side resulting in my airbags to deploy along with my seatbelt failing to hold me in the seat where the seatbelt became fully extended and unlatched and won’t retract back into place resulting in me having a perforated small intestine and colon damage. I had to have trauma surgery to repair my small intestine where I had 22 staples in my stomach and a hospital stay of 5 days as a result. Vehicle has not been inspected by an inspector, but was inspected by adjuster with auto insurance which stated they felt the seatbelt failed. A lawyer wouldn’t take the case to look further into the vehicle. The vehicle was on hold with the insurance agency but will be released for auction shortly. Since purchasing the vehicle, there has been numerous issues, including driver side window, not rolling down radio staying on while the car is shut off and door open and Bluetooth issue along with jerking of vehicle in motion.
The initial problem was a defective shifter. It took over a month for a Chevrolet service department to get the vehicle in and fix the problem. By the time I brought the vehicle in to fix the shifter, the transmission was hesitating to switch gears, jerking at highway speeds and overall failing to shift and accelerate properly. This high speed jerk causes the seatbelt to lock up and hit my chest-causing pain while driving. This defect has caused pain, soreness and stiffness in my chest and neck. Dealership 1 (coggin Buick gmc of orange park- Jacksonville,fl) was notified upon drop off and did not fix the transmission issue. They claimed the only issue they found was the shifter. Dealership 2(Gordon Chevrolet- orange park fl) has made 3 attempts to locate and repair the problem and were “unable to duplicate the concern ” I have additional documentation from dealer 3(carmax Jacksonville west-Jacksonville, fl) where they have duplicated the concern 3 times on a 1 hour test drive. Chevrolet/General Motors are not taking accountability despite the vehicle still being under warranty.
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving approximately 60mph when the contact was involved in an accident which resulted in the driver-side air bag not deploying, and the driver-side seatbelt not locking. A police report was taken and the vehicle was towed to a tow lot, then was towed to an insurance lot. The contact sustained concussion, broken nose, herniated and torn spinal discs, and sought medical treatment. The manufacturer was not informed of the failure. The failure mileage was approximately 4,700.
I have had to take my vehicle in several times for repair I am the first owner of this vehicle and it only has 87,000 miles on it. At 87,000 miles I have had to have the valve cover replaced for leaking. I have also had to have an oil pan leak replaced. An oil pan pin gasket replaced. And now my seat belt indicator light is not making noise when the seatbelt is not buckled in. I have tried to drive without a seatbelt on city streets and highways to see if the light would make noise and it does not the light is on on the dashboard but no noise is made to indicate that the seat belt is not on.
The rear middle seat belt locks up if you fold the back seats down to haul anything. You can't get the seat back up without taking it to the dealership. Hadn't had my vehicle a year and then they want to charge me almost $500 to repair. A seat belt locking up is a serious safety issue.
On tuesday march 20th, 2018 the 2015 chevrolet trax in which I was a front seat passenger was stuck from behind by a 2012 dodge ram full size pick up truck. The seat belt that was restraining me failed to restrain the forward motion of my body at impact. The seat belt did not tighten up, it allowed my body to be propelled forward unrestrained. I suffered a neck injury and was also diagnosed with concussion type symptoms at the er. The vehicle was at a complete stop waiting for oncoming traffic to pass when it was stuck in the rear passenger side by the pick up traveling at an unknown speed.
Tl* the contact owns a 2016 chevrolet trax. On three different occasions, the rear driver's and middle seat seat belts failed to latch. The vehicle was taken to the local dealer (puente hills chevrolet, 17300 gale ave, city of industry, ca, 91748) where it was diagnosed that the seat belt failed and needed to be replaced. The rear driver's seat belt was replaced as a courtesy, but the failure recurred. The middle seat seat belt also failed. The same dealer was notified and did not assist. The manufacturer was not contacted. The failure mileage was unknown.
Tl* the contact owns a 2015 chevrolet trax. The contact was not experiencing any failures with any of the seat belts until the vehicle was taken to the dealer and repaired per the federal safety agency campaign number: 16v651000 (seat belts). Weeks later, the front passenger side seat belt failed to buckle. The contact had to force the buckle to secure and get the seat belt warning indicator to go off. The dealer was notified of the failure and provided no solution. The VIN was not available. The manufacturer was notified. The failure mileage was not available.
Related recalls
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V‑651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 17287.
Recall number 17V437000 · Recall details
Seat belts: pretensioner
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
- Risk
- A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
- Remedy
- GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1‑800‑521‑7300, Cadillac customer service at 1‑800‑458‑8006, Chevrolet customer service at 1‑800‑222‑1020, or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is 16007.
Recall number 16V651000 · Recall details
Questions about the Chevrolet Trax seat belt
Which Chevrolet Trax years have seat belt won't latch or retract problems?
The model years with the most reports are 2015 (3 complaints), 2020 (3 complaints) and 2016 (2 complaints).
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