The electrical system has been having issues since I bought the car in 2015. The dash display behind the steering wheel flashes, the radio system restarts itself multiple times throughout a 15-minute trip between stops. At one point, the antenna wasn't even picking up a signal and the radio system only gave out static audio. Whatever has been the issue has caused me to have to change my alternator and multiple batteries since purchasing it. I would've reached out sooner, had I known this was an option..
Chrysler 200 screen failure problems
11 of the 4,191 owner complaints about the Chrysler 200 describe screen or infotainment failure, most of them for the 2015 model year.
- owner complaints
- 11
- worst model year
- 2015
- typical mileage
- 54,909
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
- 20161
- 20159
- 20131
Often reported together
Stalling 2Won't start 1Won't shift 1Jerking 1Battery drain 1
What owners say
Headrest popped out Radio goes blank or completely then comes back on Throttle body light comes on and stalks car after being replaced 2 times Gas cap light comes on after being replaced 4 times
Radio kept shutting off and rebooting. Now it is completely out. It glitches a light that is draining my battery. When driving it jerks like it is stalling to give it gas.
Radio freezes up for hours on end meaning you may have to touch your phone while driving instead of using hands free. Bluetooth stops working randomly and radio volume randomly gets super loud or practically silent. Makes a weird high pitched skipping sound. Has happened on multiple occasions. When parked and when driving on highway.
May 5, 2020. I went to start my car & it says the engine is too hot to start. Strange. The next day it says the same thing so I call a tow truck to take it to pep boys. The car was stuck in neutral and the emergency brake wouldn't release so they were unable to tow it. They give me a jump start & I take it to pep boys. They test the battery & showed it was just fine. I seemed to have no problems soon after leaving. Later that night, I went out to check on it just to make sure it was working. Once again it wouldn't start. Then I noticed the dashboard menu had a black screen & wouldn't turn on. I kept trying to turn the car off & give it a few minutes before turning it back on. Then the air conditioner stopped working correctly once I turned it on. The temperature inside the car was 100 degrees I thought this was causing a problem for the engine so I tried to turn it off. It kept blowing onto the windshield & wouldn't shut off until I turned the car off. I tried to start the car & the battery wouldn't crank. It just was stuck on run without the engine running. So I was officially stranded at home, but I'm glad it happened at home instead of somewhere else. I don't have aaa so I wasn't sure how I would get my car back to the dealership which is an hour from me. Thankfully a relative came through & helped. But when I initially went to pick up the car on 5/13, once again it didn't start. So they kept it for a few more days to see what was the problem. It was an electrical problem like I thought. I now have the car today & so far all is good. However I am upset no one told me this car had 8 recalls. Before selling it to me & I'm a new driver! This has been a major inconvenience & I fear this will happen again. I'd like to have it recalled & replace this with a new vehicle completely. I can't attach these files but I have videos as evidence I will gladly email if needed.
Radio monitors blacked out and internally shorted.1200 dollars to be repaired there's no reason that I could see why the computer monitor that controls my air menu,heat,radio and other things would internally go out
The radio began to buffer and would repeatedly cut off and on while I was driving. The touch screen would be frozen during this time and I could not operate any controls. Eventually the car started to stall due to the buffering radio draining the battery. A new radio is on back order and won't be in until october for an issue that has been occurring since early summer. I do not understand why there isn't a recall on this radio due to so many people having the same issue. If a part is on back order, that should let chrysler know there is a repeated issue with this and it should be recalled. I have read many complaints about this car and seen videos online of others demonstrating the same issue. I will never buy another chrysler.
When I'm driving the car powers down then powers back up..the cars screen radio and speedometer board goes black and the car slows down..it has also done it while I was sitting at a light..this happened at least 20 times since I got the car but it does not read anything is wrong when it is hooked up..it has happened on the highway, while driving down the street, in my driveway and while I was picking the car up at the dealer after they couldn't get it to duplicate..it has happened when I've first started driving and after I've driven the car for awhile. *tt
The radio screen freezes all the time. The radio goes in and out all the time. This past winter, I could not use my heat for a long period of time before the lights would start flashing about the throttle, it is very scary when driving and all of a sudden the dash board starts flashing.
The instrument panel; radio and back-up camera goes black so they are not visable
Related recalls
Electrical system: software
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Risk
- If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Recall number 18V332000 · Recall details
Electrical system
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
- Risk
- An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is R24.
Recall number 15V470000 · Recall details
Electrical system: wiring
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
- Risk
- Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
- Remedy
- Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P43.
Recall number 14V480000 · Recall details
Questions about the Chrysler 200 screen failure
Which Chrysler 200 years have screen or infotainment failure problems?
The model years with the most reports are 2015 (9 complaints), 2013 (1 complaints) and 2016 (1 complaints).
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