2014 Chrysler 300: stuck in gear or won't shift

Filed Jan 12, 2024 · Transmission · MS

TRANSMISSION CONTROL MODULE AND VALVE BODY ASSEMBLY. There is a backorder(700) from the factory on this product and the wait is at least 3 months! This problem has been confirmed by the dealership as well as the backorder. The vehicle will not go in gear even with the engine running. The message displays as vehicle is already in desired gear even when it is not, and you cannot put it unto any gear even neutral, as it gets stuck in park!. The code is PO658, and the CHECK ENGINE light is illuminated and can happen without warning while vehicle is parked, stopped or idling so far as I experienced. The ignition will not turn off and the battery must be disconnected in order not to drain the battery. If this were to happen in traffic or or an intersection we all could have been KILLED. It has happened 4 times to us, Two times it started working on its own and Two times requiring a tow which cost me $600. Once at the dealer they charge a $140 non-refundable diagnosis fee and then can't fix the problem because they don't have the parts and can't get them. I think allowing Vehicles to have electronic shifting transmissions instead of manual shifters is a HUGE safety risk! The car only has 70K Highway miles on it and even if it was under warranty we can't get the darn parts. The dealer has to install it because it has to be programmed. The transmission is manufactured by ZF in Germany and they make others for several other car manufacturers. Chrysler uses this transmission across their entire fleet so this failure defect could show up in any of their product line

Filed Sep 7, 2022 · Transmission · 130,000 miles · NC

The contact owns a 2014 Chrysler 300. The contact referenced the federal safety agency Campaign Number 16V240000 (Power Train). The contact stated while driving at approximately 45 MPH, the vehicle hesitated and entered into Limp Mode. Additionally, the contact stated that when he depressed the brake pedal to stop at a stop light, he noticed a dark cloud of smoke coming from the hood of the vehicle. An unknown warning light was illuminated. The vehicle was diagnosed by an independent mechanic and determined that the gear shifter needed to be replaced. The dealer was notified of the failure and informed the contact that recalls on the vehicle were previously performed. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Filed Aug 6, 2017 · Engine, Transmission · 51,037 miles · CA

After shifter recall for park function installed: 4 days after install,while backing up from a parking space, car slammed into park violently, could not pull forward or backward without car slamming into park. Dealer could find no problem. 10 weeks later while slowing down at a four way stop intersection, car jerked. When I started into the intersection, screen on dash said transmission service needed,do not put car in n or p, or turn off car, continue to your...traction light and engine light came on. My car would not shift or move. People were swerving and hitting their brakes to avoid a collision with me. Trying to give car gas, and it going into park, finally got to curb. Called dealer, told to turn off car. It went to acc mode and shut off. Tow truck driver could not get car started, he used manual override to load car. Dealer did not diagnose car for 7 days, then said it was dead battery, could not find any problems. Picked up car, drove 37 miles, slowed down to merge onto a county highway, car jerked, and same message came up, same lights came on. Managed to pull off road. Turned off car. It stayed in run mode would not restart. Called dealer, had car towed. When car got to dealer, it started up ,they drove it three blocks, said no problem, no code shown. Dealer says it is not the recall fix, I refused to pickup car, afraid to drive it. Told dealer take a 40 mile drive then around town. No word yet

Filed Apr 17, 2015 · Electrical, Fuel system · 559 miles · NY

On 01-17-2015 less than a month ago. While driving home, the car surged/hesitated and seemed to lose power. I also noticed the check engine icon illuminated. I was able to move to the expressway shoulder and shut the engine then restarted it, but the check engine icon still was illuminated, and the shifter would not shift. It was locked. No p, r, n, d, or s. I tried to make a telephone call via the vehicle's bluetooth but all my data base was gone. It was working earlier in the day. I shut the engine and exited the car to make a cell phone call. When I re-entered the car I was able to engage the shifter to the drive position, but the check engine icon was still illuminated, as well as other instrument cluster icons were missing and some were present that should not have been. However the car would not move until about 3000 RPM. When it finally did move, it moved very slowly, relative to the engine speed. Finally it shifted to a higher gear and seemed to drive normally. I exited the expressway and drove around the residential area to re-assure myself that the car would get me home safely. It was late saturday night and the dealer was closed. I re-entered the expressway to rerun to my home. I never knew what gear the transmission was in. Paddle shifters were inoperative. While driving home I the navigation map was intermittently glitching, instrument cluster icons some missing many flashing. Also no cell phone. The dealer claimed the problem was corrected, but the work order stated 181905a1 transmission control module, software flashed. I assumed the problem was corrected but because it took place only one month old car, I became apprehensive. They never mentioned anything about the electronic/tipm failures that occurred with the instrument cluster. At this time I had no idea what a tipm was ! Slightly more than one month later my vehicle failed again that was a tipm failure.

Filed Jan 20, 2015 · Transmission · 4,866 miles · OH

I contacted the dealership the previous wednesday to let them know that the car was shifting erratically. It would not shift when it should, instead the car would drop out of gear then hang open for a moment before it would slam into the next gear. I contacted the dealership and they said I could stop in the next wednesday (1/14/15). On the 13th I was making the first turn from my home and the car would not shift from first gear. I called the dealership and they had me come in. My house was only a couple miles away so I drove in there while staying under 20mph. My concern now is that the car shifts but not in the same way it did when it was first bought. I don't know if this is good or bad and what other damage could have been caused by the hard slamming of the gears.

Filed Jan 18, 2015 · Fuel system, Transmission · 595 miles · NY

Brand new 2014 chrysler 300 s purchased 12/5/2014 . 595 miles on odo today, 1/17/2015. Driving home today I noticed a split second surge, like the brakes grabbed, like the car lurched. Shortly after I noticed the check engine light was illuminated. Pulled over and shut/started the engine. Check engine still there. Started out from the curb, and the engine revved to approx. 3000 but the car barely moved, the transmission lagged relative to engine speed. [I.e.not engaging or slipping]. Gradually it picked up speed. Stopped again same thing. Tried to shift to sport mode with out success....no sport mode, so paddle shifters also failed . I could shift to p,r,n,d. Not sport mode. A short while after I was home, I started the car, check engine still lit. While still parked now I could shift to sport mode. Drove a short distance in drive, but eco not showing in infomat display. Sport mode/paddle shifters now were working but would not shift to 8th gear. Prior to this event, and hours before it took place.....I paired my cell phone and it automatically loaded all my contacts. I used both contacts and voice recognition to make calls no problems. So it was working great earlier in the day. When the transmission problem took place [explained above] I tried to make a call, and the screen showed "no phone connected".. Everything including contacts evaporated like I never paired the cell. I would think both problems are connected.