2014 Chrysler 300: sudden loss of power

Filed Jun 5, 2024 · Steering · 114,000 miles · FL

The contact owns a 2014 Chrysler 300. The contact stated that after restarting the vehicle, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was determined that the power steering pump needed to be replaced. The dealer replaced the power steering pump; however, the failure recurred. The vehicle was taken to an independent mechanic, who diagnosed a power steering module malfunction and advised the contact to take the vehicle to the dealer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.

Filed Oct 2, 2018 · Electrical, Engine · 87,000 miles · MI

Tl* the contact owns a 2014 chrysler 300. While driving 55 MPH, the contact smelled a burning odor and the battery saver mode indicator illuminated. The vehicle lost power. The vehicle was taken to moore motor sales (1725 w caro rd, caro, mi 48723, 989‑673‑4171) for diagnostic testing, but they could not duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The contact was advised to call the federal safety agency. The failure mileage was approximately 87,000.

Filed Sep 28, 2017 · Electrical · 43,434 miles · TX · fire

Tl* the contact owns a 2014 chrysler 300. While driving 50 MPH, the vehicle completely lost power. The contact coasted the vehicle to the road shoulder. Immediately, the contact smelled smoke inside the vehicle. The contact exited the vehicle and inspected the trunk to see if the battery was affected. The vehicle was towed to an independent mechanic where it was determined that the alternator failed. The vehicle was repaired. Ancira chrysler dodge of san antonio, texas (10807 interstate highway 10 west, 78230) was made aware of failure and stated that the VIN was not included in the federal safety agency campaign number: 17v435000 (electrical system). The manufacturer was made aware of the issue and stated that there were no recalls on the base model vehicles. The failure mileage was 43,434. *ln updated 7/23/18

Filed Apr 17, 2015 · Electrical, Fuel system · 559 miles · NY

On 01-17-2015 less than a month ago. While driving home, the car surged/hesitated and seemed to lose power. I also noticed the check engine icon illuminated. I was able to move to the expressway shoulder and shut the engine then restarted it, but the check engine icon still was illuminated, and the shifter would not shift. It was locked. No p, r, n, d, or s. I tried to make a telephone call via the vehicle's bluetooth but all my data base was gone. It was working earlier in the day. I shut the engine and exited the car to make a cell phone call. When I re-entered the car I was able to engage the shifter to the drive position, but the check engine icon was still illuminated, as well as other instrument cluster icons were missing and some were present that should not have been. However the car would not move until about 3000 RPM. When it finally did move, it moved very slowly, relative to the engine speed. Finally it shifted to a higher gear and seemed to drive normally. I exited the expressway and drove around the residential area to re-assure myself that the car would get me home safely. It was late saturday night and the dealer was closed. I re-entered the expressway to rerun to my home. I never knew what gear the transmission was in. Paddle shifters were inoperative. While driving home I the navigation map was intermittently glitching, instrument cluster icons some missing many flashing. Also no cell phone. The dealer claimed the problem was corrected, but the work order stated 181905a1 transmission control module, software flashed. I assumed the problem was corrected but because it took place only one month old car, I became apprehensive. They never mentioned anything about the electronic/tipm failures that occurred with the instrument cluster. At this time I had no idea what a tipm was ! Slightly more than one month later my vehicle failed again that was a tipm failure.

Filed Apr 15, 2015 · Electrical · 559 miles · NY

As you probably know, not only chrysler vans are affected, the entire product line including dodge and chrysler cars, vans and SUV's. Also jeep. I have a 2014 chrysler 300 s purchased dec 2014. The tipm failed 1 month later in jan 2015, while driving on an expressway the car lost power. I was fortunate I was not rear ended. The dealer did nothing and never mentioned anything about the tipm , they did a software update for the TCM then sent me on my way. It failed again in feb 2015 the car would not start, and all instrument cluster icons flashed and start button would not return to off detent, a low pulsating sound audible in engine compartment, wipers moving slowly with switch in off position the only charged the battery had 27 error codes, no mention of the tipm. In march 2015 lost navigation and phone paring. At that time they tried to duplicate the problem and kept my car for 18 days. Again they sent me on my way and never would admit the tipm is at fault. I also have payments each month, and am terrified to drive the car even for local errands. Chrysler resolution has my report and assigned a case number for this issue in feb 2015. They asked to allow one more repair [the 18 days they had it] and would then make a decision for a refund or replacement. This past wednesday mar 9, I received a call from chrysler resolution and the told me they will do nothing ! Chrysler has sunk to the lowest possible level of customer service. They have more regard for profit than they do for safety. My vehicle is unsafe to drive.

Filed Apr 14, 2015 · Brakes, Engine · 5,000 miles · NJ

I was driving approx 60-65 MPH when vehicle lost all power, no steering, brakes or control of car. I pulled off road (lucky), restarted vehicle and it high RPM and vehicle not going anywhere. Towed vehicle into dealership where nothing was found wrong. In the mail I receive a p60 recall for the alternator which were ll these symptoms, indicating unsafe driving conditions. Great!!! Not!!!! No alternators to be found. I was told to drive the vehicle as is. This happened several times and towed back into dealership where they see no issues. They insist I drive this death trap. I asked if they would put their family in the car and they said "no". So of course I say but you wan tme to put my family in that car? After two months of back and forth, I get a new alternator put in. I test drive with manager, all seems well until a week later. The vehicle hit high RPM 6000-7000 with no control over accelerator and car didn't go over 25 MPH. Yes all of this with no rental from chrysler, no help from them as well. So I continue to pay for a car I can tdrive. Lemon law unit contacted and filed.