2018 Chrysler Pacifica Plug-In Hybrid: sudden loss of power

Filed Apr 23, 2024 · Engine · HI

Warning message stating "stop safely, vehicle will shut off soon", which is followed by loss of power and vehicle will only go about 30 MPH. There is an open investigation according to the NHTS website, the federal safety agency Action Number: RQ24004. Loss of motive power due to an internal wiring connector short. Dealer says that the fix is to replace the Power Inverter module (PIM), for which we are waiting for the part.

Filed Sep 13, 2023 · Electrical, Transmission · TX

In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoided being t-boned. For a second the dash lit up with lights and then it said to shift to park to start vehicle but I couldn't shift. After finally getting it in neutral some good samaritans helped me push it out of the intersection and while I sat off to the side, after about 15 minutes of getting out and checking under the hood, the car started. We used our own code reader and it threw the PoA79 code. We brought it to Lewisville with an appointment, told them about the stall and they did the Z11 recall work for the fire risk with the battery but say there are no issues with the battery and no codes, but they have us ready for the recall work on Loss of Motive Power as soon as the recall work is available because loss of power is a known issue. They think my stall is related to the recall and needs a software update so hold off. Pick the van up after Easter. 3 months later it stalls again, this time with my child and husband on the freeway! After about 10 minutes of everything flashing, it starts again just as it did before, and the CEL clears. We call and are told that the Loss of Motive Power recall O3A process is now out for the 2018. We have never noticed an unexpected loss of charge. We were charging outside and far from our house, per the recall. No lobster popping up. Make an appointment for the O3A recall work and the van stalls on the way. This time it doesn't restart As I understand it, the transmission issue is that transmission case castings causes the high voltage wires to chafe and short out. We are told that we do not have a transmission or a battery issue, it is the On Board Charging Module has internal damage. They are unable to explain how a van that was at 95% charge and with a 12V that showed it wasn't depleted now has an internally damaged OBCM. And they don't know if that is the fundamental underlying problem with stalls.

Filed Apr 3, 2023 · Electrical, Engine · TX

I was driving with my family about 30mph and for no reason, the vehicle lost power and I coasted and braked to a stop on the side of the road. Nothing I did would bring any response from the vehicle while it was coasting. A short time later while stopped, I was able to turn the vehicle off and then was able to turn it back on. This happened about a year ago and I thought it was strange. It has not re-occurred. I did not seek out any resolution until I found out about the 03A recall (the federal safety agency 23V‑010). That recall describes what happened to me. My vehicle is currently undergoing multiple attempts to perform the Z11 recall (the federal safety agency 22V‑077) so I do not currently have access to my vehicle.

Filed Aug 9, 2022 · Electrical, Transmission · CA

2108 Hybrid Pacifica stalled a couple of times on freeway on our recent trip . Here are the details : About 2 hours after driving on freeway. - then, dashboard showed few errors and eventually showing "service charging system" - then displaying "shift to P to start" and "D" symbol is flashing. - after this, pacifica van lost power ( pushing accelerating do nothing ) but steering, brake seems OK and I had to steer the car to freeway shoulder and then turn off the car and start again after a few minutes and can start the car again but "engine check light" is on for at least 24 hours after. - After starting again, then a half a hour later, it happened again with same symptoms as above. The car has about 40,000 miles and running in gas mode only. These are very dangerous situation and luckily this time, I had time to steer the Pacifica to a complete stop.

Filed Jul 11, 2022 · Engine · MD

I was driving on I95 in Virginia doing 70mph and the car lost all power. I was able to glide to the side of the interstate and wait for a tow. I had 2 kids and our dog in the car. We live in Maryland and were far from home. It was a very dangerous situation on the should of I95. When the car lost power I got an error message to put the Van into park. The Van is under recall for a fire risk which still hasn't been fixed. This is another issue with the Van. It is currently at Ourisman Chrysler in Clarksville, MD. No answers yet.

Filed Mar 1, 2022 · Engine, Transmission · MO

I was driving with the gas engine running when I lost power and then the engine shut off. I was able to get the engine restarted but it wouldn’t move forward or backwards under power.

Filed Mar 11, 2020 · Electrical, Engine · 15,000 miles · NV

While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when I tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. Per the dealership, the catalytic converters was clogged and overheated so needed to be replaced as well as the oxygen sensor. This should not have needed to be repaired in a car that is only 1.5 years old and created a very dangerous situation on the freeway.

Filed Aug 20, 2019 · Fuel system · 12,715 miles · CA

Tl* the contact owns a 2019 (na) chrysler pacifica hybrid. While driving approximately 70-75 MPH, the check charging system warning indicator illuminated and the vehicle lost power. The contact was unable to restart the vehicle. The vehicle was towed to chapman chrysler (930 auto show dr, henderson, nv 89014, (702) 558-3000) where it was diagnosed that the power inverter module failed. The vehicle was repaired but took 4-weeks to receive my vehicle back from the dealership. The manufacturer was contacted and provided case number: 59636895. The approximate failure mileage was 12,715. *tr

Filed Jun 30, 2019 · Engine · 12,200 miles · FL

We were on a road trip from florida to virginia to buffalo. On our trip from virginia to buffalo on june 26th while driving at 70 miles an hour on the 99 in pennsylvania the car stalled and we were forced to pull off the road barely made it as the car lost all power. Had the van towed to a dealer in altoona pa. When the car arrived at the dealership it started right up for him. He then proceeded to reset the engine light and send us on our way. He said have a safe trip. We drove about 60 miles in the car did exactly the same thing at 65 miles an hour again barely getting off the road. My husband was driving at that time and turn the car off open the door and tried to start it it did start. We cautiously proceeded on our way and again the same thing happened at the next 60 mile range of our trip. He did the same thing and it started up. We then drove the next 130 miles with no incidents but the engine light was on when we arrived in buffalo we proceeded to take the vehicle to west herr dodge where it's still remains today. They have no idea what is wrong with this vehicle and I am wondering how the hell I'm ever going to get this back to florida another 1200 miles. Driving at those 200 miles from altoona pennsylvania was the worst driving experience I've ever had in my life. We are still waiting on the vehicle and if I get a case number from the dealer when he repairs it or tells me it is repaired I will let you know we did have this vehicle to three different dealerships to in virginia and the one in altoona pa. They all reset the engine light and sent us on our way.

Filed Mar 25, 2019 · Electrical, Transmission · 6,617 miles · WA

2018 chrysler pacifica lost power due to the torque convertor locking up I know because I have the freeze frame data in a snap on zeus using the 18.4 software. It was moving at 39 miles an hour when the transmission locked up. Code in freeze frame is p061b internal control module torque calculation performance. This is a gsa government lease vehicle. This vehicle has only 6,617 miles on it. It is in a repair shop in everett washington this vehicle will be in the shop for two more weeks. Chrysler has engineers coming out to look at the failure because they are unable to figure out what went wrong. The failure took place at 9pm on monday march 18, 2019 on a two lane road the driver was able to pull off the road and park it in a independent repair shop and uber home that night. When I went out to investigate the next morning waiting for the tow truck to show up I got data from the vehicle and a vehicle health report. That be attach to the email. If the vehicle was on the freeway things would have been much worst. The vehicle health report will say 2017 pacifica I had to lie to the scan tool in order to get the data out of it. This is a 2018 for sure if there a recall for this can I get credit for just say vehicle fleet manager at northwest fisheries science center discover a fault issue with this car. Thanks for your time.*dt transmission repaired invoice attached.*jb *dt document #xxxxxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Jan 21, 2019 · Engine, Fuel system · 5,492 miles · CA

While driving at 60mph on freeway, vehicle lost engine power without warning and was no longer responsive to gas pedal. Not enough time to maneuver out of traffic. First occurred 2 weeks after new vehicle purchase. Out of service for 15 days then returned to owner after software update. Same problem occurred again 3 months later, driving on freeway at 60mph. Has currently been out of service for 19 days. Dealership service department has ordered new power inverter module (hybrid motor). *bf..

Filed Oct 27, 2018 · Engine · 5,025 miles · SC · fire

While driving with my family on the highway at around 70mph, we experienced a loss of power. I coasted to the shoulder, across three lanes of traffic, with cars passing at 60+ MPH on both sides. Once stopped, we noticed the smell of fire and evacuated the vechicle. Car is at dealership awaiting repair, technician stated vechicle still smelled like fire when they pulled it into the shop the morning after the incident. Technician also stated this is a known issue related to the catalytic converter.