2018 Chrysler Pacifica Plug-In Hybrid: engine stalls while driving

Filed Sep 13, 2023 · Electrical, Transmission · TX

In March my van stalled as I was turning through a busy intersection with my child in the front seat. We narrowly avoided being t-boned. For a second the dash lit up with lights and then it said to shift to park to start vehicle but I couldn't shift. After finally getting it in neutral some good samaritans helped me push it out of the intersection and while I sat off to the side, after about 15 minutes of getting out and checking under the hood, the car started. We used our own code reader and it threw the PoA79 code. We brought it to Lewisville with an appointment, told them about the stall and they did the Z11 recall work for the fire risk with the battery but say there are no issues with the battery and no codes, but they have us ready for the recall work on Loss of Motive Power as soon as the recall work is available because loss of power is a known issue. They think my stall is related to the recall and needs a software update so hold off. Pick the van up after Easter. 3 months later it stalls again, this time with my child and husband on the freeway! After about 10 minutes of everything flashing, it starts again just as it did before, and the CEL clears. We call and are told that the Loss of Motive Power recall O3A process is now out for the 2018. We have never noticed an unexpected loss of charge. We were charging outside and far from our house, per the recall. No lobster popping up. Make an appointment for the O3A recall work and the van stalls on the way. This time it doesn't restart As I understand it, the transmission issue is that transmission case castings causes the high voltage wires to chafe and short out. We are told that we do not have a transmission or a battery issue, it is the On Board Charging Module has internal damage. They are unable to explain how a van that was at 95% charge and with a 12V that showed it wasn't depleted now has an internally damaged OBCM. And they don't know if that is the fundamental underlying problem with stalls.

Filed Nov 28, 2022 · Fuel system · 50,000 miles · TX

The contact owns a 2018 Chrysler Pacifica Hybrid. The contact stated while his wife was driving at various speeds, the vehicle was making an abnormal sound. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that after leaving the dealer, the sound continued. The contact stated that on another occasion, while his wife was driving 75 MPH, the vehicle stalled. The contact stated that multiple unknown warning lights were illuminated. The driver was able to restart the vehicle and drove back to the residence. The contact took the vehicle back to the dealer however, the mechanic was unable to duplicate the failure. The contact stated that two weeks later, his wife experienced the failure for a second time. The vehicle was not drivable. The driver stated that a Police Officer assisted in manually pushing the vehicle into a nearby parking lot. The contact was able to restart the vehicle for a short drive before the vehicle stalled again. The vehicle was not drivable. The contact towed the vehicle back to the dealer and was informed that the power module needed to be replaced. The dealer stated that the parts were on backorder. The contact towed the vehicle to the second dealer: Covert Chrysler Dodge Jeep Ram (8107 Research Blvd, Austin, TX 78758:(512) 730-3300) where it remained awaiting the parts. The vehicle was not repaired. The VIN was associated with the federal safety agency Campaign Number: 22V077000 (Hybrid Propulsion System). The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

Filed Aug 9, 2022 · Electrical, Transmission · CA

2108 Hybrid Pacifica stalled a couple of times on freeway on our recent trip . Here are the details : About 2 hours after driving on freeway. - then, dashboard showed few errors and eventually showing "service charging system" - then displaying "shift to P to start" and "D" symbol is flashing. - after this, pacifica van lost power ( pushing accelerating do nothing ) but steering, brake seems OK and I had to steer the car to freeway shoulder and then turn off the car and start again after a few minutes and can start the car again but "engine check light" is on for at least 24 hours after. - After starting again, then a half a hour later, it happened again with same symptoms as above. The car has about 40,000 miles and running in gas mode only. These are very dangerous situation and luckily this time, I had time to steer the Pacifica to a complete stop.

Filed Jul 29, 2021 · Electrical, Engine · MD

This happened the Day after we purchased the 2018 hybrid Pacifica limited.While Driving the van started to stall out (wouldn’t go when pushing gas) and said shift to P(park) to start. Pulled over turned off the van and restarted it, that didn’t fix the problem. Restarted again and it went back to normal but the check engine light is on. Also the battery is dying extremely fast. Within 5 miles it’ll go from 40% to 0%.

Filed Jul 7, 2021 · Acceleration, Engine · IL

This is the second time we have had this issue with our van. The first time was May 25, 2019. On June 4, 2021, my wife was driving down the highway with our two kids and as she began to exit toward the off ramp, several alarms and warning appeared on the driver’s dashboard including 'SERVICE HYBRID SYSTEM', a red wrench with a lightning bolt through it, the orange engine warning light, and a message appeared saying 'SHIFT VEHICLE TO PARK'. The van stalled and when my wife pressed the accelerator, nothing happened. She was able to coast down the exit ramp and pull over to the shoulder. The van was out in park, shut off and we were able to restart it. The orange engine warning light remained on. We immediately drove to the dealership. They ran a diagnostic test and said no issues came up but there were twenty some software updates. The issue has not been reproduced by the dealer but we have had it happen two times. The vehicle has not been inspected by the manufacturer.

Filed Oct 19, 2020 · Electrical · 53,217 miles · MD

Tl* the contact owns a 2018 chrysler pacifica. The contact stated while driving 60 MPH, the vehicle decelerated and with the 'shift to park" message displayed and several unknown warning lights were illuminated. The contact stated the vehicle stalled in the middle of the road. The contact stated a police officer assisted in pushing the vehicle to the side of the roadway. The vehicle was not drivable. The vehicle was towed the following day to triple a service center and had the vehicle jump started. The vehicle was taken to the local dealer criswell chrysler jeep dodge ram fiat located at 84 bureau dr, gaithersburg, md 20878, (301) 637-4198, where it was diagnosed with needing 12 volt battery to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was informed of the failure. The failure mileage was approximately 53,217.

Filed Jun 17, 2020 · Electrical · 4,500 miles · CA

Since december 2018, we had to replace the battery 3 times since the vehicle shut off while driving on the highway. There was smoke smell coming from the engine. The vehicle was towed and problems corrected, but the engine light has been coming on more than 3 occasions. The GPS system has not been working since march 2020, but they are not able to fix the issues. Our local dealership says that chrysler has not responded to their multiple requests for the radio replacement.

Filed Jun 30, 2019 · Engine · 12,200 miles · FL

We were on a road trip from florida to virginia to buffalo. On our trip from virginia to buffalo on june 26th while driving at 70 miles an hour on the 99 in pennsylvania the car stalled and we were forced to pull off the road barely made it as the car lost all power. Had the van towed to a dealer in altoona pa. When the car arrived at the dealership it started right up for him. He then proceeded to reset the engine light and send us on our way. He said have a safe trip. We drove about 60 miles in the car did exactly the same thing at 65 miles an hour again barely getting off the road. My husband was driving at that time and turn the car off open the door and tried to start it it did start. We cautiously proceeded on our way and again the same thing happened at the next 60 mile range of our trip. He did the same thing and it started up. We then drove the next 130 miles with no incidents but the engine light was on when we arrived in buffalo we proceeded to take the vehicle to west herr dodge where it's still remains today. They have no idea what is wrong with this vehicle and I am wondering how the hell I'm ever going to get this back to florida another 1200 miles. Driving at those 200 miles from altoona pennsylvania was the worst driving experience I've ever had in my life. We are still waiting on the vehicle and if I get a case number from the dealer when he repairs it or tells me it is repaired I will let you know we did have this vehicle to three different dealerships to in virginia and the one in altoona pa. They all reset the engine light and sent us on our way.

Filed Jun 30, 2019 · Electrical, Engine · 22,000 miles · CA

The minivan began to have a message on the dash board indicating the driver to shift to p and restart the car while the car was in motion. The car proceeded to decelerate without the driver pressing on the brakes. This has happened three times. Once, it was while the car was driving on the highway and the deceleration began. The driver had to pull off to the off ramp to exit and the car stalled. The second time the car was stopped while waiting for a stop light to turn green and it won't restart. The third time happened when the car was on the highway about to get off to the off ramp and the stalling began. Chrysler kept saying that the problem was resolved when we brought the car to the dealer but it kept happening. Also, the main screen keeps going blank for the dvd player and you are not able to utilize that function. We were told the problem was resolved when we took the car to the dealer but it continued after each fix. All of these repairs are on chrysler database.

Filed May 25, 2019 · Acceleration, Engine · 7,000 miles · IL

I was driving the vehicle with my family. We had already used up the charge for the electric engine and the vehicle was operating in the hybrid engine. I had the adaptive cruise control set at 72 MPH and I accelerated to 75 MPH to change lanes to the right. As I accelerated, several alarms and warnings appeared on the driver's dashboard. They included 'service hybrid system', a red wrench with a red lighting bolt through it and the orange engine and battery icons. After the alarms sounded, a message appeared saying 'shift vehicle to park'. When I tried to press the accelerator, nothing happened and it seemed that the engine had stalled. I was able to coast to the shoulder of the highway, break the vehicle and turn on my flashers. After we stopped, I put the vehicle in park, shut the vehicle off, and restarted it. After restarting the vehicle, the orange engine warning light remained on. My family and I were able to travel back home but took back roads rather than the highway.

Filed Feb 28, 2019 · Engine · 231 miles · CA

2018 chrysler pacifica hybrid 2nd day after purchase with less than 300 miles on the odometer. Vehicle stalled less than 100 yards after accelerating after stopping at a traffic signal. Lost all acceleration capability, etc warning illuminated, ESC warning illuminated. Instructed to shift to 'p' to start. Luckily this occurred at 11 pm with minimal traffic and I was fortunate that my wife and kids were not with me. I was able to pull over to the shoulder and shift to park. The vehicle was able to restart but I was not able to accelerate past 45 MPH. I was able to pull into a parking lot a mile down the road where I let the vehicle remain powered off. After 20 minutes, the van started up normally. This is extremely an extremely disturbing incident to happen on such a new vehicle and nothing like this has happened with any of the previous vehicles I've owned over the years to include hyundai, honda, suzuki, toyota, and dodge. There are numerous complaints with the 2017 model year and fca still has not resolved the issue!

Filed Feb 17, 2019 · Transmission · 8,000 miles · IL

Nov 19, 2018.was driving in town and vehicle died while moving. Towed to dealership. Replaced pim, out of service 17 days. Jan 10, 2019. Vehicle died in town. Was eventually able to restart and drove it to dealership. Cleared codes and cleaned terminals. Vehicle oos one day. January 27, 2019. Vehicle died while driving in town. Restarted with difficulty, then died again. Vehicle towed to dealership. Still there as of feb 17, replacing transmission.your program won't let me download all files. Had u73 done on 6jul18, u94 on 8nov18. No crash, no fire, no injuties or fatalities.