2022 Chrysler Pacifica Plug-In Hybrid: check engine light

Filed Dec 23, 2024 · Engine, Transmission · CA

Driving on the freeway going roughly 70 MPH, on electrical power, and several instances (XXX, XXX, XXX, XXX, XXX) the dashboard displayed 'Stop Safely, Vehicle will Shut Off Soon' with a red turtle icon, also known as Limp Mode. In all instances we were able to safely maneuver over to the shoulder, turn off the engine for 1-2 minutes, and turn the vehicle back on. In most instances, the Check Engine light remained for a period of time (sometimes just a few hours, others a day). I have taken the vehicle in to 2 separate Chrysler dealerships. The first at CDJR of Los Angeles, who sent a STAR team and was unable to diagnose/replicate the issue, so they claim the issue had been solved. The second at CDJR of LAX where they replaced the Power Inverter Module (and also tightened a loose nut, which was another safety concern). Since both of those visits, the issue has persisted, including the loose nut which made a clunk sound every time when accelerating. This is a serious safety concern. I have spoken with Stelantis, and they refuse to take responsibility to resolve the issue. They only provide the robotic response that 'since the dealer cannot replicate the issue, they cannot do anything.' Complete [XXX]. The dealer has acknowledge error code P0843 in my vehicle, but currently it is not 'active', whatever that means. This is a serious problem that needs to be fixed! This is a good vehicle when it works. I love the PHEV that after 2 years, I only have 16k miles, and most of my miles, as my daily driver, are on electric power. But the issue with this error are severe. Chrysler was aware that there were cars stopping without prior notification, so their solution was updating the software so the system would have these notifications to alert the driver. What baloney! That does fix the issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 12, 2024 · Acceleration, Engine · MD

Driving on highway and car shut off with a "Stop safely soon / vehicle turning off" warning message, a red turtle warning, and the Malfunction Indicator Light on. Pulled off on shoulder. Turned car off. Turned car back on. Malfunction Indicator Light remained on but red turtle was gone. I was able to get to my destination. Malfunction Indicator Light remained on for next few driving cycles, but then went off after fourth drive. My safety was definitely put at risk as I was driving on the highway at 60-70MPH when the car just shut down and slowly decelerated on its own. Because the MIL ultimately went off after my fourth drive, I thought I was in the clear--as the Chrysler manual says this light can come on if you've had a recent servicing because the on-board diagnostics may just be recalibrating. I had my car serviced 9 days previous to the incident. The manual says if the light doesn't go off on its own, then bring it in. It went off on its own, so I thought I was in the clear. However I see in online forums this has happened to others multiple times and I'm worried it will happen to me again. I am calling my dealer tomorrow. Thank you for taking this report!

Filed Oct 31, 2024 · Electrical, Transmission · NY

Vehicle check engine light came on preventing state inspection, at same time message on dash states "service charging system" . Using the oem charger 120v. Many complaints online say clear the code and power cycle the circuit and charger. Did both and code persists. Battery not charging affecting fuel economy and raising emissions above the stated usage average due to no battery assist. Try clearing codes no luck. OBD code P0d27 is permanent. Try using OEM level Opus access, factory tech says its a known issue, Tried clearing code no luck. This defect could cause vehicle to have no electric propulsion causing stall if gas engine died and lead to a collision. This defect should be recalled and corrected with a module or software update so generic scan tool or automatic monitor resets upon removal and replug of charging cable. Dealer tech says the IDCM is the cause. 30625 miles. This is causing higher than expected emissions, gas costs, and possible accident risk.

Filed Oct 20, 2024 · Transmission · CA

Van shut down on the freeway last night. 3 warnings came up on dash. Stop Safely, Vehicle shutting down soon engine warning light red turtle, "limp mode" light van is a 2022 pacifica hybrid limited with less than 25000 miles

Filed Oct 13, 2024 · Acceleration, Electrical · MD

I was driving the vehicle in the middle lane of a 3-lane (one direction) interstate highway when a message appeared on the dashboard "stop safely vehicle will shut off soon," the check engine light turned on and the vehicle lost all ability to accelerate so it was extremely challenging to navigate to the side of the road safely through busy rush hour traffic. As the driver I had zero ability to accelerate the vehicle whatsoever, the gas pedal did absolutely nothing, which can lead to an accident on the highway due to other vehicles moving very quickly and not expecting a vehicle that is not at the right of the road to come to a stop. I brought the vehicle to the Chrysler Dealership where they initially stated this is a known issue and they would be replacing the transmission and that the transmission is under 10-year/unliminted miles warranty for this specific error (POA43 Driver Motor), however once the dealership spoke with Chrysler corporate, they indicated that they would simply be clearing the code and they returned the car to us. We were advised to bring the vehicle back when the error recurs. We opted to sell the vehicle immediately instead, because it it not safe to drive now, but unfortunately this means we are passing the problem on to another consumer as Chrysler refuses to fix the problem. The case number they assigned is Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 16, 2024 · Engine · 19,063 miles · MN

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that the message that the vehicle would attempt to shut off was displayed. The vehicle was able to restart; however, the failure recurred, with the same message displayed. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,063.

Filed Sep 5, 2024 · Engine, Transmission · MA

While driving on major highway, A/C stopped blowing cold air. Out side temperature above 80 degrees. Engine light came on, and later quick warning to this effect" caution, car will shut off soon" And less than 15 seconds or so engine turned off and we LUCKILY coasted across lanes to the breakdown lane. That could have been disastrous! Car would not restart. After about an hour we were able to restart the car and driver again for maybe 30 minutes before AC shut off again. This time we made it to an unscheduled hotel. Next morning car was fine, ran fine to our destination.4 days later driving home. Temp above 80. Driving for more than 3 hours..same sequence; AC shuts off, Caution warning, engine shutdown.

Filed Aug 31, 2024 · Electrical, Engine · NY

While driving, vehicle chimes and displays "Stop Safely Vehicle will Shut Off Soon." While brakes and steering remain available, throttle control is instantly gone and vehicle needs to be coasted to a safe stop. Upon powering off and waiting ~10 minutes, the vehicle will restart (with check engine light and "service charing system" displayed) and drive normally. This situation happened four times while attempting to make it back home safely (once on an interstate traveling ~70 mph, twice on a highway traveling ~55 mph, and once in town at ~30 mph). Thankfully all situations had adequate shoulder and understanding traffic, but with instant loss of power, the vehicle is incredibly dangerous.

Filed Aug 22, 2024 · Electrical, Engine · MA

Outside temperature was over 80 degrees, we were driving long distance on a highway. First the air conditioning failed. Then the "Remaining miles on battery" started to go up ( even though it had been a long time since we charged). When it got to about 12, we got a dashboard message that said "Engine shutting down, get to a safe place". We pulled over just in time as the engine did shut off, the shutdown happened in about 15 seconds. The car did not restart for at least 30 minutes. Message said something about "Check charging system". This happened repeatedly, leaving us in dangerous conditions on the side of the very busy highway. "Check Engine" light was on. At least once we had a message that said something about "Check Powertrain". One dealer checked the code on his computer, but could not help any further as they were too busy. He would not give us the paper with the code. We took the car to a dealer when we got home. The "Check Engine" light had turned off, but the dealer cannot find any problems with the car. It is a huge safety problem when your car shuts down with very little notice. We are afraid to drive the car now.

Filed Aug 5, 2024 · Electrical, Engine · AZ

Vehicle shut down. Engine light came on. Confirmed electric inverter was the code. PIM module needs to be replaced.

Filed Jun 30, 2024 · Fuel system, Transmission · FL

Driving at Interstate speed, dash message stated to pull over, engine shutting down. Coasted to stop on shoulder. Waited 5 minutes, turned on ignition, check engine light was on. Restarted vehicle, drove ~20 miles and same occurrence. Was able to return home to dealership. The OBD reader said the PCM (Powertrain control Module) had failed. Service Dept. sent info to Chrysler Corp. Service, which stated the transmission was at fault. Car mileage was ~16,500 miles. Under warranty, the transmission is being replaced.

Filed Jun 3, 2024 · CA

4 incidents total (3 on the freeway, once just getting out of a parking area), accelerator won’t work and car makes a beep with the following message “Stop Safely, Vehicle will shutoff soon” Was able to pull to the side of the freeway turn off and on the car, lock it and unlock it; then I was able to drive again with the check engine light on. Took the car to Chrysler dealer on Monday but they said they didn’t see any faults. I was driving with my wife and kids and this was extremely dangerous. Stopping and getting out of the car on a freeway with car passing at 65+ miles per hour. I am concerned if my wife encounters the issue on the freeway and not pulling safely to the side, her or the kids can get into a terrible accident. Here are some dates and details: 3/28/24 Stop safely vehicle will stop soon Parked 3 days 3/31/24 engine line on 4-1-24 no lights; car serviced 6/1/2024 stop safely (just got in the car in Thousand Oaks after lunch ) 6/2/2024 twice on the freeway 6/3/2024 spoke with dealer, he transferred me to appointments; lady at appointments told me June 17 2024 is the nearest appointment.