2018 Chrysler Pacifica steering problems

Filed Nov 8, 2026 · Steering · TX

I own a 2018 Chrysler Pacifica Hybrid experiencing intermittent electric power steering problems consistent with the federal safety agency investigation PE25009. The steering wheel repeatedly sticks near the 11-o'clock position during gradual turns and when returning toward center. This has occurred at highway speeds and requires additional steering force to overcome the resistance. The steering can then release unexpectedly. There are no warning lights or DTC Codes related to this issue. We had a repair shop look at the issue and they suggested performing a wheel alignment. While this helped some at first, the issue has continued to occur and worsened in recent weeks. I have also experienced grinding noises when returning from a left turn, with vibration transmitted primarily through the vehicle floor and body. The condition is intermittent but recurring, and I am concerned about losing predictable steering control, particularly at highway speeds. I am requesting that this condition be investigated in connection with PE25009.

Filed Nov 6, 2026 · Steering · WI

Steering wheel binding/sticking under continuous lateral load at 30+ mph on banked right-hand ramps, requiring breakaway force to unstick. It jerks the vehicle and my passengers look at me like I'm crazy. Only does it on right hand turns, left seems fine. No noises. Very scary as I'm afraid that it isn't going to unstick one of these times, or the sudden jerk when it releases is going to cause an accident. It started doing this several weeks ago and happens pretty much every time now. If I make small steering adjustments while going around the right hand bank, it doesn't seem to happen. Only when I hold the wheel at a constant position while traveling around the curve.

Filed Nov 2, 2026 · Steering · VA

When turning the wheel slightly (ie. 10 or 1 position), the wheel will lock up and stick requiring additional effort/overcompensation to get turn the wheel back. The issue has become increasingly worse over the past few months, but there was no distinct onset or issue that prompted the first problem.

Filed Nov 1, 2026 · Steering · MI

While driving, the vehicle experiences a sudden and intermittent "catching" or sticking sensation in the steering wheel. This issue happens exclusively when initiating a slight turn to the left, specifically around the 11 o'clock steering wheel position. There is no noise (no clunking, clicking, or grinding) associated with the failure. When the steering wheel "catches," it requires additional physical force to pull the wheel past the sticking point. Once it breaks free, the electric power steering suddenly engages with a sharp jolt, which causes the vehicle to momentarily jerk or oversteer.

Filed Oct 30, 2026 · Steering · VA

While driving the vehicle in a gradual turn, steering will stick and not return to center without applying extra force to the steering wheel.

Filed Oct 27, 2026 · Steering · IL

Makes a clicking popping noise when turning the wheel. The sound is highly noticeable when stationary or moving very slowly, and occurs specifically when the steering wheel is forced almost all the way to the bump stop either way. Dealership quoted over $4000 for electric rack and pinion. I had just paid $17000 for it without an extended warranty.

Filed Oct 20, 2026 · Steering · IA

Experiencing steering lockup around the 2 o clock position when cornering to the right. Doesn’t lock up to the left, only to the right.steering will Lock up and won’t release unless a slight tug on the steering wheel. We experience this every time you remotely hold in the 2 o clock position for the slightest bit of time. I have kids in this car and when we’re going 65+ down interstates, this is a serious safety issue and concerns me greatly for the safety of my family. Van only has 95k miles on it. Spent a considerable about of money on this can van and we can’t even drive it and have to pay a shop a few more thousand to fix this. It wouldn’t be a big deal if I was one of a few people but reports say 287k people are experiencing this. Unacceptable.

Filed Oct 19, 2026 · Steering · 85,000 miles · TX

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and steering left or right, the steering wheelbecame difficult to turn. The contact associated the failure with the federal safety agency Investigation: PE25009 (Steering). The failure mileage was approximately 85,000.

Filed Oct 16, 2026 · Electrical, Steering · IN

An Electric Power Steering System (EPS) code came up on the dash and then it locked up the steering going down the road with my wife and children in the car on 10-13-2026. Bought the car from a dealer on 10-12-2026. Replaced main and auxiliary batteries on behalf of dealerships expense on 10-14-2026. 10-16-2026 the code came back up and locked the steering up again going down the highway with my wife and children in the car. The dealer is taking action as we speak, we will see what they do.

Filed Oct 9, 2026 · Steering · 72,000 miles · PA

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving and turning the steering wheel in either direction, the steering wheel was sticking while attempting to return the steering wheel to center. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The contact was notified of the federal safety agency Action Number: PE25009 (STEERING). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 72,000.