The steering at times will “stick” and a bit of force has to be used to get it to release. Also, when turning slightly at low speeds (steering wheel in the 11 or 1 position at less than 20mph) the steering will “shudder” or “vibrate.” This affects the entire steering system. The entire vehicle vibrates and it feels as though you may lose control of the vehicle. This issue has been continuous since approximately 2022. In an attempt to fix the issue, we have replaced the shocks, coil springs, front axels, front hub assemblies, sway bar links, and tie rod ends. None of this fixes the issue. This seems to be similar to the complaints contained in the federal safety agency Campaign Number PE25009.
Chrysler Pacifica shudder problems
46 of the 7,082 owner complaints about the Chrysler Pacifica describe shudder or vibration when accelerating, most of them for the 2017 model year.
- owner complaints
- 46
- worst model year
- 2017
- typical mileage
- 39,000
By model year
Often reported together
Stalling 11Check engine light 9Harsh shifting 7Jerking 5Won't start 3Ball joint 3Slipping 2Power steering loss 2
What owners say
When driving at higher speeds, around 50 mph +, the steering wheel gets stuck into position. You have to over correct it out of the stuck position to stay in the lane. When in a turn, it get stuck around 1 or 11 o'clock and you have to pull hard to the left or right to get it out of the stuck position, which makes you drift into the wrong lane in the stuck position, then swerve towards the wrong lane to fix it. It seems to be getting worse over time. When driving at low speeds, 5mp +, when in a turn, the whole steering wheel column shudders when going back to the straight position. It happens when turning into driveways and parking lots, and can be very startling. The vehicle has been taken to Chrysler service centers multiple times but they always say they can't recreate the problems.
The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle went into LIMP Mode, shuddered, and then stalled. The message to "Stop - Pull Over Safely" was displayed on the instrument panel. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The vehicle was taken to a dealer where it was diagnosed and determined that there was an intermittent drive motor position sensor failure inside the transmission, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
While driving the steering will lock up and force a jerk when trying to get the steering wheel to move. At times there is a shudder while turning at slow speeds. Originally it was only present while turning as you are on an on ramp. It now appears also while driving straight.
VIN: [XXX] 2018 Chrysler Pacifica Touring L Plus 3.6L Mileage at first failure: 52,930 On November 7, 2024 my 2018 Pacifica began losing coolant (I had to refill it multiple times) and exhibited morning engine shuddering/stuttering. I took it to Century Chrysler Jeep Ram in Mt. Airy, MD (Repair Order #XXX). They performed a 5-hour cooling-system pressure test and borescoped all 6 cylinders. Their notes state: “no coolant was found… no leaks… held pressure for entire 5 hours… could not find any leaks.” They replaced the spark plugs and performed a tune-up (total charged $1,606 after discount). Their own paperwork admits it “could be internal engine issue’s” and “will have to wait till gets worse.” They even wrote an estimate for a cylinder leak-down test but never performed it. The vehicle ran normally for only two days. The shuddering returned and rapidly progressed to complete no-start/stalling (engine would not crank). On December 17, 2024 I took it to Limitless Auto Solutions in Monrovia, MD (another Chrysler-authorized shop, Repair Order #XXX). They removed the intake manifold, all 6 spark plugs and coils to inspect for coolant intrusion. Exact diagnosis: “Rear Cylinder Head Warped – Coolant Intrusion In Cylinders 1 & 3” (Bank 1, rear head closest to firewall). They replaced the complete Bank 1 cylinder head, full gasket set, spark plugs, thermostat, coolant, oil, and related components. Total cost: $6,823.54 (paid in full; 36-month/36k-mile warranty issued). The first dealership’s failure to diagnose the known coolant-intrusion / warped-head defect (despite a 5-hour test + borescope) directly caused the engine to catastrophically worsen, creating a clear safety hazard of sudden stalling or hydrolock while driving. This matches hundreds of identical complaints on 2017–2025 Pacifica 3.6L vehicles. I request a full investigation and recall. Both repair invoices are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
At low speeds while turning the wheel there is a severe shudder originating from the steering system resulting in a feeling of loss of control. Possible it’s happening at higher speeds and not as easily detectable. Countless users in online forums report the same exact problem with the solution from the dealer being that the rack and pinion system must be replaced. The volume of complaints seems like this is a defective part. This began when the car had under 30k miles but dealer would not fix under warranty as they “could not reproduce the problem”.
At slow speeds while turning, the steering column shudders and vibrates. At higher speeds the steering seems to get tight and needs to be forced back in to the correct direction. This has been occurring for approximately 6 months. My car is out of warranty. It could become a dangerous situation.
The transmission in our 2017 Chrysler Pacifica has had issues with slipping, or not engaging as well as violent, hard gear shifts for at least the last 40K miles. We have taken it to the dealership several times, but the dealership said they drove the van and could not replicate the issues. It is important to note that the issues are intermittent and there is no obvious reason why it happens sometimes and not others. There have been countless instances where the van starts rolling forward from a stop and effectively slips into a neutral position before hard shifting back into gear and moving forward. Sometimes when pressing the accelerator at a dead stop the engine revs up before the transmission engages and starts to move forward. Both of these issues create serious risk of being in the middle of an intersection when this happens as the slipping is most often when attempting to accelerate from a dead stop. The hard shifts are very abrupt and startling when they occur. There does not seem to be a certain speed or gear that is more or less likely to trigger the violent shifts but they are occurring more and more often as time goes by. There have been a handful of instances where the transmission shifted gears and initiated a shudder that went away upon the next upshift in gears.
Mine has a looseness feeling yet on inspection everything like tie rod ends are good. Definitely at the 11 o clock position I can get a shudder or shimmy even at low speeds. Despite it feeling loose it’s tracking excellent on the highway like everything is tight. I also get a rattle like the tie rods are loose at speeds below 30. There is no looseness anywhere on inspection. If the wheel is shaken on a drive on lift you can feel the noise in the rack mostly on the left side. Happens every day.
grille shudder broke
Related recalls
Power train: axle assembly: axle shaft
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
- Risk
- If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U80.
Recall number 18V493000 · Recall details
Power train: automatic transmission
- What is wrong
- Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
- Risk
- If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is U85.
Recall number 18V492000 · Recall details
Power train: driveline: differential unit
- What is wrong
- Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
- Risk
- A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
- Remedy
- VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1‑800‑488‑9082. VMI's number for this recall is PAC20170728.
Recall number 17V482000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- On certain passenger vehicles, the fuel pump module and the power train control module (PCM) software may allow the engine to stall under certain operating conditions.
- Risk
- This could cause a crash to occur without prior warning.
- Remedy
- Dealers will reprogram the power train control module. The fuel pump module will also be replaced on vehicles built from august 1, 2004 through september 30, 2004. The recall began on november 21, 2006. Owners may contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 06V432000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- On certain sport utility vehicles equipped with a ngc-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (egr) system may lead to engine stalling under certain operating conditions.
- Risk
- This could cause a crash without warning.
- Remedy
- Dealers will reprogram the powertrain control module software. Owner notification began on march 15, 2004. Owners should contact daimlerchrysler at 1‑800‑853‑1403.
Recall number 04V113000 · Recall details
Questions about the Chrysler Pacifica shudder
Which Chrysler Pacifica years have shudder or vibration when accelerating problems?
The model years with the most reports are 2017 (15 complaints), 2007 (11 complaints) and 2018 (8 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Chrysler Pacifica?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history