2015 Chrysler Town and Country: sudden unintended acceleration

Filed Nov 3, 2023 · Engine · MI

Check engine light came on and vehicle began to surge. Acceleration was unpredictable. It wouldn't accelerate properly and then would surge forward. I took it to a repair shop and after a accumulating a large diagnostic bill, they said that the lobes on camshaft wore down and are causing misfires. They said it was a well known manufacturing defect and a common issue with this engine.

Filed Oct 4, 2023 · Seats · FL

Car was parked and I was standing outside the front passenger door. When I pulled the seat recline lever, the seat back shot forward quickly and the headrest exploded open. I cannot push it back into place OR take the headrest out. It is available for inspection, however I need to get it fixed for safety concerns asap. Anyone sitting in the passenger seat cannot keep their head in proper alignment, over their shoulders. Their head is forced forward. Not only uncomfortable, but mechanically unsafe. There was no warning lights or known malfunctions prior to the incident.

Filed Sep 9, 2022 · Seats · MO

The front passenger side headrest exploded forward while parked and it cannot be reset. It appears that plastic clips inside of the headrest snapped. The fact that the same type of headrest is installed on the drive side is extremely concerning because should it malfunction the same way while driving myself of my children could become involved in an accident when it hits the drive in the back of the head while on the road. There was no jolt or warning whatsoever we head a popping sound while the vehicle was parked and the headrest shot forward with extreme force.

Filed Jan 18, 2019 · Transmission · 76,831 miles · MO

Tl* the contact owns a 2015 chrysler town and country. While the contact was at a drive-thru atm, money blew out of hand. When the contact placed the vehicle in park and opened the door to retrieve the money, the vehicle accelerated in reverse. The the bank teller informed consumer vehicle was moving. On another occasion, the vehicle accelerated on its own and drove onto her front lawn. There were no warning indicators illuminated. The contact took the vehicle to don vance chrysler dodge jeep ram (285 highway w, marshfield, mo 65706, (417) 859-4600), but the mechanic did not show up and no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and no assistance was provided. The failure mileage was 76,831. *bf *tr *bf insurance claim number xxxxxxxxx and fca case xxxxxxxx included. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Filed Aug 1, 2018 · Transmission · 65,500 miles · TX

The vehicle was in motion turning on to another street and once foot was set to accelerate, it accelerated without any movement. Nor did it move forward nor reverse.

Filed Jan 22, 2018 · Acceleration, Electrical · 82 miles · NY

Tl* the contact owns a 2015 chrysler town and country. The contact stated that the vehicle experienced unintended acceleration. Northtown chrysler dodge jeep ram (2020 niagara falls blvd, tonawanda, ny) informed the contact that due to the vehicle modification for handicap usage, the wiring caused the failure. The manufacturer was not notfied. The failure mileage was approximately 82.

Filed Aug 18, 2017 · Transmission · 15,700 miles · IN

Tl* the contact owns a 2015 chrysler town and country. While driving, the vehicle switched in and out of gear, accelerated without warning, and seized. While attempting to place the gear shifter in drive, the vehicle jerked and the battery key fob indicator illuminated, which indicated a battery change. The vehicle was taken to community chrysler dodge jeep ram of martinsville (555 in-37, martinsville, in 46151 (765) 342-5000) where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer for routine maintenance. The dealer test drove the vehicle and informed the contact that the vehicle was unsafe to drive. The vehicle was left at the dealer and the contact was provided with a loaner vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 15,700. The VIN was unavailable.

Filed May 31, 2016 · Acceleration · 5,000 miles · FL · crash

Tl* the contact owns a 2015 chrysler town and country. While parking, the vehicle accelerated without warning and crashed into a fire hydrant and trees. There were no injuries and a police report was not filed. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.

Filed Apr 21, 2015 · Acceleration · 4,000 miles · IA

Tl* the contact owns a 2015 chrysler town and country. While slowing down to approximately 40 MPH, the contact lifted off the accelerator pedal and the vehicle suddenly accelerated and surged forward. The contact stopped the vehicle and turn off the engine. After restarting the engine, the vehicle operated as normal. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.