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2015 Chrysler Town and Country: stuck in gear or won't shift

10 of the 383 complaints about the 2015 Chrysler Town and Country describe stuck in gear or won't shift.

owner complaints
10
of this car's complaints
3%
recalls
1
Is there a fix? There is 1 recall and 29 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Jul 26, 2026 · Electrical, Transmission · MI

Transmission completely failed and had to be risky rebuilt. I was just driving down the highway and the transmission went into limp mode and I came to a fast slow down as it dropped the gearing. Also have noticed a huge issue with electronics putting me into a limp mode with wipers on headlights wont shut off, lose dash lights and speedometer with no blinkers or hazard lights. This left me in a very unsafe place as I had no way to tell other drivers where I was going or see how fast im going. Could have caused a huge accident 😕. Please look into this as there are many issues of this happening.

Filed Feb 5, 2025 · Transmission · KY

Wife was driving vehicle home and loud whining began. Vehicle started to jerk on way home. Got home to driveway and car would not pull itself up the hill of driveway. Vehicle will not shift into any gear now except park.

Filed Jul 29, 2024 · Transmission · KY

While driving the vehicle it loses power and will not shift gears. This happened in the middle of a busy highway with me and my children in the car. When turning the van off and back on it will then go into gear but then quickly loses power and will not move forward. This happened 7/28/2024

Filed Jan 17, 2024 · Transmission · PA

On my way home the transmission pump failed in my van which then caused the entire transmission to fail. I was at a stop sign and when I went to go the car to not move forward, it would just rev as if I was in neutral and then when it first happened, it would suddenly kick in to gear. Now the dealership tells me it will not go into gear at all, it just rev's. After some research we saw that there is a recall for this exact issue that exists for our van's year and model; however our VIN was not included in the recall. As it stands right now we are having the transmission replaced but this is obviously related to the existing recall and believe it should be added to it as well. Chryslers number for the recall is S44. I've included the invoice from the dealership for the repair stating that the pump failed.

Filed Jul 16, 2022 · Transmission · IN

The transmission will not shift past 1st. I have had 3 transmissions in this vehicle and they all failed . This is a real issue . Check engine light on and shows powertrain transmission fail. We went out of town on vacation and transmission went out and vehicle would die out. It would not shift past 1st. We where scared my family and I, that we would not make it back to our state. We did not know this would be this unsafe and unable to leave our town. Let alone drive it. Please help

Filed Apr 16, 2022 · Transmission · TN

Driving at 30 mph with no issue stopped at a four-way crossing. As we were starting to move across intersection the van shifted then completely lost all forward motion with no warning like it was stuck in neutral. No warning lights came on until after power train lost all power. No accident occurred but lost all forward motion. Mechanic shop says powertrain will have to be replaced. Dealership never mentioned an issue with powertrain on last visit to them for ofluid change. Did not know of recall but not sure if van is on recall list due to it sitting at the mechanic shop.

Filed Apr 9, 2021 · Transmission · 68,500 miles · GA

Over the course of having the vehicle for the past 3 years. We have had a number of odd occurrences where when driving the van it has a hard time shifting while climbing a hill, when pulling away quickly from a stopped position or when coming to a stop. The issue is always when the transmission is shifting. We have had it looked at but they could not replicate the issue, until. When driving to the grocery store the van would not go into gear while trying to leave the parking lot onto a major city highway. The van jerked and shook and then revved very loudly getting to almost 8000 rpms. The car then lurched forward almost causing us to collide into traffic. After this instance we decided a to call the issue in. Upon our initial call, the warranty was expired and they would not be able to do any repairs under the warranty. When searching for recalls while none showed for our particular VIN, many others have had this same issue. Given the nature of the issue we can confirm that cause of the issue is losing hydraulic pressure. This faulty component nearly cost the lives of my 5 family members as well as other that could have been injured.

Filed Feb 3, 2021 · Transmission · 83,504 miles · WI

Check engine light came on. Van was originally driving fine and not making any noises. Next day while driving to get the check engine light diagnosed on the city streets, the van wouldn't shift gears and stopped in the middle of the road. After an attempt to turn the van on and off to get it out of the middle of the road, the van would move forward and then slowly decelerate. When towed to the repair shop, it was determined that there was something wrong with the transmission. The diagnosis is a transmission pump failure. There is a recall due to transmission pump failures however we were told our VIN # wasn't affected. $3700 later we had to get a rebuilt transmission out of pocket when I believe this was related to the recall.

Filed Nov 17, 2019 · Transmission · 104,000 miles · IN

Will not shift properly

Filed May 16, 2019 · Electrical, Transmission · 49,100 miles · TX

I reported issues with my transmission when the vehicle had 19212 miles on it. The problem reported has been hard shifting and hard down shift at stops. Problems occur in city driving conditions. Recently, now at 49100 miles, 2nd gear isn't kicking in. Dangerous in heavy traffic when rush hour traffic has the tendency to come to a stop and then go but if the vehicle doesn't shift to second gear. I need to pull over and shut the vehicle down and turn it back on and hope it will temporary fix. The service department at my dealership said I needed and oil change (recommended is 60k for transmission). I went ahead and paid for this service but the problem still exist in 2nd gear not shifting in. The dealer service advisor said my vehicle needs to re-learn my driving conditions. I'm weary about the advisors explanation and will find that at 60k powertrain warranty expiration. The service department will diagnose the problem at my cost. As it has occurred with my window motor/regulator. I reported a distinct noise when operating the windows at the same mileage noted above. No problems found. Today my vehicle is in the shop for the same problem but it's out of warranty and I will be receiving a call with the cost to repair it.

Service bulletins that may apply

Related recalls

Power train: automatic transmissionReported June 24, 2016 · 26,298 vehicles affected
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S44.

Recall number 16V461000 · Recall details

Questions about the 2015 Chrysler Town and Country won't shift

Is stuck in gear or won't shift a common problem on the 2015 Chrysler Town and Country?

10 of 383 owner complaints about the 2015 Chrysler Town and Country (3%) mention stuck in gear or won't shift. The model year with the most reports is 2008.

Is there a recall or service bulletin for this on the 2015 Chrysler Town and Country?

There is 1 recall and 29 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Chrysler Town and Country

Check engine light 32Transmission failure 27Stalling 21Loss of power 18Door locks 15Whining noise 13Jerking 11Slipping 10Engine failure 9Sudden acceleration 9Adaptive cruise 8Power steering loss 8Headlights 7Misfire 7Knocking 6Wipers 6No deployment 5Hesitation 5

All model years of the Chrysler Town and Country

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