Cpsc#i12b0096a. Crossroads sunset trailer. Consumer stated the trailer is stuck in the slide out position. *ln the consumer stated the slide out became stuck two more times; once while in his possession and once at the dealer, when the claimed it was fixed. There was no manual override for emergency situations, but rather an electrical bypass system that was not accessible because it was hidden on a sidewall cabinet next to the floor. To make the slide out travel ready by pushing it back in, required a step ladder, tools, specific mechanical knowledge of the slide out system and three people to push it back.
The worst 2011 Crossroads Sunset Trail problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 2
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment
- What is wrong
- Crossroads is recalling certain model year 2011 zinger and sunset trail trailers manufactured from august 15, 2010, through september 29, 2010, equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.
- Risk
- A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
- Remedy
- Crossroads is working with atwood and will replace or repair the stoves free of charge. All the affected vehicles are contained at crossroads' dealerships. Therefore, an owner notification letter will not be issued for this campaign. Owners may contact atwood at 1‑574‑266‑4749 or crossroads at 1‑888‑226‑7496.
Recall number 10V495000 · Recall details
Technical service bulletins for the 2011 Crossroads Sunset Trail 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2011 Crossroads Sunset Trail owners say
Most recent owner complaints, unedited.
Compare the 2011 Crossroads Sunset Trail
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Questions about the 2011 Crossroads Sunset Trail
Is the 2011 Crossroads Sunset Trail reliable?
Owners have filed 1 complaint about the 2011 Crossroads Sunset Trail, close to a typical Sunset Trail model year.
What is the most common problem with the 2011 Crossroads Sunset Trail?
There are not enough complaints to tell.
How many recalls does the 2011 Crossroads Sunset Trail have?
2 recalls, covering equipment.
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