The electric stabilizing jacks extend on their own. They extend while sitting still as well as driving. The manual electric switch will not engage to retract them until they have fully extended. While we were driving this happened several times and one time almost caused us to have an accident. I saw them in the truck mirror and alerted my husband we had to pull over immediately as they would not stop extending. By the time we pulled over, they were fully extended and even jacked up the back of our truck. It dug the foot of the jack into the asphalt to where we had to use a large 3 ton jack to "jack' up the trailer enough to dislodge the foot from the asphalt. We then manually retraced the jacks and had to "c-clamp" them in order to ensure they would not extended again while driving so that we could run it to the shop. The shop thought they had fixed them by replacing the switches, but as we were driving home, remind you-we were driving...they extended again causing a safety issue. We had to remove the electric wire so that no electricity could go through them in order to get back to the shop. I have read this to be an issue with many people who own the crossroads sunset trail. There should be a recall on these travel trailers that have the electric stabilizing jacks. Also, while the trailer was parked in our driveway....two times in a week they extended on their own leaving the front of our trailer fully off the ground. If we did not have tire brakes between our tires, it would have rolled into our home due to the grade of the drive.
The worst 2013 Crossroads Sunset Trail problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
Recalls 1
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
What 2013 Crossroads Sunset Trail owners say
Most recent owner complaints, unedited.
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Questions about the 2013 Crossroads Sunset Trail
Is the 2013 Crossroads Sunset Trail reliable?
Owners have filed 1 complaint about the 2013 Crossroads Sunset Trail, close to a typical Sunset Trail model year.
What is the most common problem with the 2013 Crossroads Sunset Trail?
Suspension, with 1 complaint.
How many recalls does the 2013 Crossroads Sunset Trail have?
1 recall, covering equipment.
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