Tl* the contact owns a 2017 crossroads sunset trail. The contact received notification of the federal safety agency campaign number: 17v755000 (equipment); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available due to a backorder on the parts. The contact had not experienced a failure. Parts distribution disconnect.
The worst 2017 Crossroads Sunset Trail problems
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Recalls 2
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment: recreational vehicle/trailer
- What is wrong
- DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.
- Risk
- With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.
- Remedy
- Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1‑855‑226‑7496. Crossroad's number for this recall is 16-254.
Recall number 16V409000 · Recall details
Technical service bulletins for the 2017 Crossroads Sunset Trail 2
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2017 Crossroads Sunset Trail owners say
Most recent owner complaints, unedited.
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Questions about the 2017 Crossroads Sunset Trail
Is the 2017 Crossroads Sunset Trail reliable?
Owners have filed 1 complaint about the 2017 Crossroads Sunset Trail, close to a typical Sunset Trail model year.
What is the most common problem with the 2017 Crossroads Sunset Trail?
There are not enough complaints to tell.
How many recalls does the 2017 Crossroads Sunset Trail have?
2 recalls, covering equipment.
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