Vehicle continuously pulled to the right while driving. Dealership was unable to perform a front alignment due to premature wear of the upper ball joints. Also, steering column was defective.
1999 Dodge Durango steering complaints
Page 5 of 7: complaints 101 to 130 of 170, newest first, as owners wrote them.
A block after I changed from full-time 4 wheel drive to 2 wheel drive, I heard a loud pop in the area of the front right wheel and it started pulling hard to the right as a result of the front right tire dragging. I took it directly to the dealer (mark roberts motors). They took 2 to 3 days trying to figure out why the front end was binding up but not when it was on the lift. I mentioned I heard reports about problems with the ball joints and the next day they told me that both the upper and lower ball joints on the driver and passenger sides needed to be replaced as well as the driver side tie rod. The repairs and alignment cost $1026 and appear to have resolved the problem. The mileage at that time was 63551.
Vehicle was taken to dealer for the brake light staying on, and a chattering noise when going over bumps. Took vehicle to an independent mechanic, and he said that tie rod ends were bad. Mechanic replaced tie rod ends. Currently, vehicle pulled to the right.
We own a 1999 dodge durango.... Wheel, brake rotor and steering knuckle separated from the vehicle.... Ball joint separation seems to have been the problem... Apparently, this is a continuing issue with these vehicles.
Failure of left inner tie rod with emergency repair in 1999 dodge durango.
The steering box on my 1999 durango failed. I am advised that dodge is having major problems with steering boxes on these vehicles. My mechanic advises that there are thousands of durangos with bad steering boxes and new one will not be available to april 2004. If this is so this is a major safety issue which the ntsb should look into and if necessary a recall should be forced.
While driving over bumps, the vehicle would shake, making it very difficult for the driver to control the vehicle. *ak the consumer noticed that the vehicle was to the right. The service dealer stated that the upper/lower ball joints and the inner tie rods were prematurely worn and an alignment would have been of no help. The service dealer recommended a replacement of the worn parts as the problem would only get worse and would become a safety issue. *scc the consumer was informed the vehicle needed brakes.
Ball joint and tie-rod failure on 1999 durango with 50,000 miles.
At 66,510 miles both upper control arms and both inner tire rods had to be replaced. The front brakes were replaced approximately 4 months ago and they too had to be replaced.
Dealership was unable to perform a front alignment. This was as a result of the upper/lower ball joints/ inner tie rod/ front shocks/rear shocks, and front brake rotor and pads being defective, and needed to be replaced.
Premature wear out of dodge durango front suspension components including both front lower ball joints, left front inner tie rod, and right front upper ball joint.
Required premature replacement of the upper ball joints. Lower ball joints, inner tie rod, stabilizer bar and bushings at 54,000 miles. Car made a squeaking noise in the front end when on bumps and was the result of premature wearing of these parts.
While driving at normal speed vehicle made a squeaking noise and vibrated at 60 MPH. Vehicle was taken to the dealer, and the dealer stated upper and lower ball joints were defective/two inner tie rods broke, and right axle seal leaked.
I bought my dod durango in 99 with 18,000 miles from poway dodge (san diego, ca). I took it to the dealer in third month after buying it as it was almost about to roll over when turning in a turn. The dealer said this was okay, not to worry. So I kept on driving then it started annoying clicking noise that had been getting worse for over a year but the dodge in carlsbad had not been able to diagnose it. When I brought it in most recently, they were emphatic that it was my ball joint and that my life had been on the line for months! But no one ever noticed every time I brought it in for diagnosis. The dealer I use to go now sold the dealership in poway and thats why now no one wants to be responsible for it. The clicking noise still continues and is getting worse. It is in the rear of the truck and is described like a gear slipping upon dead stop and start not to mention even slow drive now. They told me they hear clear as a bell but cant diagnose w/o literally taking the entire rear of the truck apart and always tell me that it is safe to drive. I drive it with my kids in it. I would like to file a complaint against chrysler and against my dealer poway dodge for negligence.
Poor steering, does not trail or drive without constant correction. Replaced new tires and new alignment. Also found vehicle was out of alignment when purchased from the factory and that it was not uncommon. This is a very hard vehicle to drive. *ak very poor quality steering. We have mostly purchased ford in the past and have an old 91 f150 that drives like a dream. We have been very disappointed in this SUV. The SUV is a 4x4 slt. Everything else I have been very happy with. But when you work this hard to drive especially freeway miles or open road, it's too much. We didn't understand it at first, and then thought it was poor tires, and then alignment, finally we replaced everything and it is still poor.
Upper and lower ball joints on 1999 durango and inner tie rod end wear.
My 1999 dodge durango after 50,000 miles must have all the ball joint and tie rods replaced. They could break any time and need to be replaced.
Excessive wear over a short period of time at approximately 30,000 miles. Front structure of the vehicle was replaced. Also, control arm/upper and lower ball joints, and tie rod were replaced due to corrosion. There were no major injuries nor fatalities to report at this time.
Brought vehicle in for routine service and was informed that all 4 ball joints (upper and lower) had dangerously excessive play and needed to be replaced immediately. I was informed that the ball joints (and tie rods) were in such poor condition that the vehicle was not safe to be driven even a short distance.
Upper/ lower ball joints, and tie rods needed to be replaced due to premature wear, per dealership.
While changing the tire, the dealer informed the consumer the front upper ball joints were worn out and needed to be replaced. *ak the right tie rod was found worn out as well. *scc
Upper balls joints and outer tie rod seem to have worn out prematurely.
Upper and lower ball joints worn out, tie rod end loose needs replaced to align front end. I have already paid close to $1100.00 to have this problem fixed. Arnell chrysler told me there is no recall on this problem. My truck has only 42242 miles on it and never been off road. Help with this problem!!!
Consumer stated the ball joint wore out prematurely. Dealer notified. *ak the control arms, intermediate shaft had been replaced in conjunction with the ball joints to try and solve the problem with the steering and suspension. Chrysler did not take any action to try to solve the problem. There was noise in the steering, rumble/rattle in the front end and had become louder, the steering had become loose, the lower ball joints were defective, and there was excessive play in the control arm. *scc
Several months ago, I took my 1999 dodge durango in for a "check engine" light malfunction. The dealer informed me that the speed sensor was bad, and would need to be replaced. Additionally, they also informed me that the inner tie rod ends were worn and would also need replacement. I was extremely shocked to hear this. At less than 38000 miles, this SUV should not be experiencing problems with such a major suspension component. I asked the technician to show me what he was talking about and he proceeded to show me the amount of play in my front suspension due to this faulty component. When I inquired as to why there was no grease fitting on much of the front end, he replied "thats the way dodge designs em" and left it at that. I opted to perform the work myself so as to save the outrageous labor charges here in california, and also to ensure that a higher quality part was installed that included grease fittings. Shortly after I completed the repairs, I began searching the internet for similar experiences from other durango owners. Also to my surprise, I found a sustantial number of complaints about the front suspension on this SUV, and also for models of other years. Any auto manufacturer who installs non greasable suspension components on an SUV designed to go offroad is simply engaging in cost cutting measures at the expense of their customers lives. I believe that my wife,family and I were lucky that this issue was identified early and there were no accidents or fatalities. It could have been much more serious. Additionally, I am curious as to why a technician would even inspect the front end on a vehicle that was brought in for a simple electrical problem. Unless the technician expected the damage and noting the milage on the truck, simply inspected the components on his own, I find it hard to believe that this would occur otherwise.
When the brakes were applied, the front end pulled excessively to the right or left. Also, when making turns, consumer heard a loud "grinding" coming from the front end. Dealer diagnosed that the entire front end needed to be replaced due to ball joint failure. *ak the whining noise was heard when going around curves. The marker lights had become inoperative when pulling out of "int" switch and the head lamp switch was replaced, and upon acceleration, there was a pinging noise in the passing gear. *scc. The tie rods were also replaced.
Consumer noticed at high speeds vehicle steering wheel would shake while vehicle swayed side to side. Dealer has contacted and replaced front end. Please provide further information.
Re: 1999 dodge durango front suspension I just had to replace all four ball joints, and both tie rod ends on this vehicle at 59,000 miles of light on road usage. I have run previous vehicles to over 200,000 miles without any front work required. I consider this to be a defect in design.
I have a 1999 dodge durango with 54,000 miles that is already needing new front ball joints. The vehicle has started shaking at various speeds. This problem was diagnosed by a garage mechanic who is not connected to dodge. After checking with the local dodge service manager, who checked the ball joints, I was told the ball joints were within specification and that a new idler arm was needed. I have since replace all 4 tires and shocks but the problem still persists. I'm concerned that I am driving a safety hazard.
Consumer states steering leakage and ball joint became loose and vehicle started pulling to left. Dealer serviced vehicle. Please provide any further information.
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