Steering wheel made excessive whining, dealer replaced gear, pump, and fluid, dealer replaced steering gear twice more.
1999 Dodge Durango steering complaints
Page 7 of 7: complaints 161 to 170 of 170, newest first, as owners wrote them.
Current problem: ball joints and tie rods need to be replaced, although I complained several times about feeling there was a problem with the arms or something in that area, nothing was ever looked at because they could not produce same bump I felt, so they repeatedly told me there was no problem. When I took my durango for new tires on may 1, 2001; the tire place robertson tire in tulsa, said the ball joints all needed to be replaced and the left front brake was toast. Since I did not put my concerns of the arms or ball joints in writing I have no proof that I had mentioned it to them the several times before when they performed other work on my vehicle. Also, we had numerous problems with the ABS brakes. We had to take it to the dealer 5 times before the problem was corrected, also I was told my brakes were fine on febrary 23, 2001 only to find out on may 2 they were not fine. The engine is using oil, which the dealer said is a gasket problem. The 4 wheel drive stays in 4 wheel drive even after taking it out. The left front window power window had to be replace early on because it was defective. Transmission seems to start in 2 at times but then goes away. East tulsa dodge has fixed most of our past problems because it was still under factory warrenty. The ball joints and tyrods are not even under our extended warrenty we purchased. After reading your customer complaints, I am very concerned with the drive shaft problem, the air bag and seat belt problems and engine stalling problem.
No summary listed for above vehicle.
Steering does not return at slow speed after a full turn,dealer worked on it 5 times including changing the power steering unit and then the rack and pinion. Finally on the 5th trip to the dealer they told me that it was the tires, so I had two micheilen tires on the front and it did help but did not completely cure the problem and since I had the tires installed it seems to be getting worse again. The service manager now tells me "that is the nature of the vehicle"
While coming down a steep hill consumer was unable to turn steering wheel. During colder times of year steering wheel won't turn. Took vehicle to dealer, and they could not duplicate problem.
Pinion shaft snapped off jamming into gear box, causing rear wheels to lock up. Power steering pump failed causing loss of control. Car crashed into curb.
Dodge currently has nation wide back order of over 1100 2x4 ball joint assymbles.my truck is not repaired due to parts avalability.b/o promptted my request.dealer found problem at 18 mos. Of service during routine alignment service.
When making a right hand turn steering wheel locked up, causing loss of control, and resulting in an crash. Consumer has contacted dealer, but they could not fin dthe problem. *ak
Intermittently while driving vehicle stalls unexpectedly. Also, loss of power steering which may cause a crash. About 5 minutes later, vehicle will start up again. Dealer cannot determine the cause of the problem. Please provide further information.
I was proceeding on a straight road on a bright, sunny day at about 45mph. I went to turn the steering wheel slightly and noticed that the tires did not respond. I turned the wheel again and there was no response. I immediately hit the brakes and the vehicle pulled to the right hand side of the road, stopping in the gravel on the shoulder. I called the chrysler 800 service number and explained the situation to a representative. A wrecker arrived 30 minutes later and the driver turned white as a ghost when he spun the steering wheel in circles without any response. He indicated he was thinking about buying a durango but not anymore. Evidently a 3-4 inch bolt had come loose from the steering column somewhere under the dashboard and this is the only thing linking the steering wheel to the front wheels. If this is the case, this represents a fatal design flaw in the durango, and there should be an immediate recall. My son and I are very fortunate to be alive. Having worked for ford for 10 years, I'm sure chrysler is aware of this defect, but has estimated they will pay out less in wrongful death suits than the cost of a recall. I am outraged that a vehicle with this type of design flaw could be manufactured.
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