2000 Dodge Durango: rotors or pads wearing out early

Filed Mar 2, 2005 · Suspension · 103,009 miles · CO

Tihs complaint is about chrysler's handling of recall d47 on the dodge durango. My vehicle was exhibiting the symptoms, and I needed to drive it cross country. The local dealer and the 800 line were not willing or able to make a timely repair. I was told I could have it repaired at a local shop and they'd reimburse. I did that, incurring $1,290.75 in repair costs for the ball joints and the tires that had been prematurely worn due to the ball joint problem. Chrysler only reimbursed me $449.81, saying that's all that's covered. They said the dealer couldn't make the determination if the other items were required, despite the fact that the dealer was unable to due the repair. I would like assistance in getting chrysler to fully reimburse me for these repairs and hope that they can be encouraged to not skimp on other reimbursements they need to make.

Filed Dec 6, 2004 · Suspension · 39,000 miles · OR

2000 dodge durango premature wear upper ball joints in september 2003 with only 39,000 miles the durango was diagnosed with early upper ball joint wear. Dodge dealership ignores several requests to address the problem. *ak do we have to wait until it fails and someone is killed to solve, what I now find, is a common problem?

Filed Sep 16, 2004 · Suspension · MN

The ball joints on my 2000 durango are showing premature wear. The mechanic says the vehicle will soon be unsafe to drive without fixing this. Dodge knows about this problem and the fact that it puts me and my family in danger by driving it, but they have not warned me of this problem, nor does their maintenance schedule indicate that these parts need inspection at any given interval.

Filed Jul 7, 2004 · Suspension · DE

Upper and lower suspension ball joints are out of specification and premature wearing. Dealer informs me this is a frequent and recurring problem with durangos and can lead to serious front end loss of vehicle control. If the dealer says this is a recurring problem, how can this not be a recall item?

Filed Jun 25, 2004 · Brakes · 35,000 miles · PA

Brake rotors warped prematurely. Consumer had the rotors repaired four times, but dealership did not resolve the problem.

Filed Apr 19, 2004 · Suspension · 38,000 miles · MN

Upon examining the tires to find cause of pull while driving noticed excessive wear on the inner tread of the right front tire. When looking under the vehicle, noticed the upper right ball joint nearly collapsed. Took to dealer and they confirmed, needs replacing as it is prematurely worn. Vehicle has just 50,000 miles and none of the miles are off road. They are highway and back/forth to work miles only.

Filed Mar 22, 2004 · Suspension · AZ

Upper ball joint significantly and prematurely worn. Caused severe tire damage to new tires. I'm afraid for my family's safety.

Filed Feb 11, 2004 · MN

I am writing more than anything to find out if there has been any progress in the investigation into the upper ball joint issue with 1998-2002 dodge durangos. I just recently purchased a 2000 dodge durango with 37,000 miles on it and luckily I have not had any problems with it, however my boss owns a 1999 dodge durango which had a little over 50,000 miles on the odometer which required the upper ball joint assembly be replaced as it would "probably not be able to withstand one more strong jolt" as the dealer repair technician explained to him. I am concerned that if this is as serious as was reported on cbs in october, why has there not been more news about the ongoing investigation? Is daimler chrysler being required to provide documentation of upper ball joint repairs they have performed on these vehicles where the joint has prematurely worn out? From what my boss told me when I bought my durango, the dealer told him that they have had a large number of trucks coming in with this very same issue. I just looked at the documentation you have regarding this problem and you only list approximately 25 documented cases. How can this be? Especially if the dealership said to my boss that they see this all the time? I transport two small children in my truck, my children and I am concerned that if there is a potential for a problem, or a safety risk, why has the federal safety agency not been more aggressive with daimler chrysler? I love my truck and would really like to see daimler chrysler be forthcoming about this issue and do something about this, even if it is extending the vehicle warranty to cover repairs on this issue should it become necessary. I wrote an email to daimler chrysler right after I heard about this issue and their response was a form letter basically reiterating their position as stated in the cbs news article. Please tell daimler chrysler that they need to do something to remedy this situation.

Filed Jan 24, 2004 · Suspension · 43,000 miles · VA

Upper and lower ball joints prematurely worn out. Truck had only 40,000 miles.

Filed Dec 24, 2003 · Suspension · 27,000 miles · VA

Pe 03-032, front suspension/upper ball joint failure: while the consumer was having a front end alignment the mechanic noticed the upper ball joints were showing premature wear.*ak *cb

Filed Oct 27, 2003 · Suspension · 70,000 miles · TX

Had to replace entire front-end assembly on 2000 dodge durango due to premature wear.

Filed Sep 15, 2003 · Suspension · 51,472 miles · NC

Consumer stated the upper ball joint experienced premature wear. Dealer notified.*ak while going slowly over a speed bump, the right upper ball joint broke, which left the tire in a 45 degree angle. Consumer later learned that the joint wasn't packed properly with grease from the factory. Both ball joints were replaced at no cost to the consumer. *ph *jb ea03-023