The cruise control and horn quit working. I was checking the internet to see what could be wrong with it. I found the recall for replacing the clockspring in the steering wheel and this could cause my problems plus cause my air bag to not deploy in an accident. I contacted the dealer and was told my # (*)was not included and to call chrysler, which I did. I was told the same thing and that I should take it to be fixed and then if it were added to the recall I would be reimbursed. I don't feel I should be responsible for this repair and I don't have the money for it. What happens if I'm in an accident like the ones I've read in some of these other complaints and my air bag does not deploy. Is it just sol or can I sue chrysler? I feel they should include mine and the others in the recall.
2000 Dodge Durango: adaptive cruise control problems
7 of the 1,074 complaints about the 2000 Dodge Durango describe adaptive cruise control problems.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
Dt: 2000 dodge durango. The consumer had a problem fixed twice. The consumer went to have the problem fixed for the third time, and the mechanic shop told her that they contacted chrysler, and chrysler told the mechanic shop this was a very common problem. The problem was a cluster for the dashboard. The consumer stated the engine revved very loudly just sitting still. Also while driving, and even in cruise control. Chrysler said all they could do was put a note in consumer's file.
The clock spring malfunctioned. As a result, radio inside of the steering wheel and the cruise control failed intermittently. A recall was issued for the clock spring, however this vehicle was not included in the recall due to VIN.
While driving cruise control engaged. Dealership was notified, but did not resolve the problem.
While merging onto the freeway the vehicle accelerated up to 60- 65 MPH as if the cruise control was activated. The consumer states, "he was unable to get the vehicle to stop for 15 miles or more until it was safe to drive unto a grassy area". The dealer was not notified at this time. Please provide any further information.
I was driving my 2000 dodge durango on the freeway at approx. 70mph. Suddenly, the vehicle accelerated to full throttle on its own. The cruise control was not engaged. My foot was off the gas pedal and the car kept accelerating. I tapped the gas pedal with my foot to attempt to raise it with no effect. I down shifted to second gear with no effect. I engaged and disengaged the cruise control with no effect. The only way I could prevent the car from continuing to accelerate was to brake and release while I crossed three lanes of traffic. At no time did I have my foot on the gas pedal. As I exited the freeway it became increasingly difficult to control the car while fighting the engine power with the brake pressure. I shut the engine off and coasted to the side of the road. We could have easily had a collision and we are fortunate no one was hurt as a result of this very serious safety defect.
Impact to front of vehicle caused the cruise control servo to pull the cruise control cable fastener out of its bracket after the retaining tabs broke off. This caused the engine to race out of control, well over 3,000rpm. The vehicle eventually stopped by crashing into a wall!! I have the report from the insurance investigator to substantiate the cause, I feel this is a defect in the vehicle and could possibly happen again if a similar impact takes place. The occupants may not be as fortunate as my husband and I, we walked away, others may not!
Related recalls
No recalls on record for this model year.
Questions about the 2000 Dodge Durango adaptive cruise
Is adaptive cruise control problems a common problem on the 2000 Dodge Durango?
7 of 1,074 owner complaints about the 2000 Dodge Durango (1%) mention adaptive cruise control problems. The model year with the most reports is 1999.
Is there a recall or service bulletin for this on the 2000 Dodge Durango?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2000 Dodge Durango
Ball joint 420Stalling 45Door locks 38Grinding brakes 34No deployment 30Engine failure 27Knocking 25Check engine light 22ABS 21Loss of power 18Premature wear 18Fire or smoke 17Transmission failure 16Brake failure 13Jerking 12Pulling 12Steering noise 11Harsh shifting 10Power steering loss 10Tire blowout 10Won't shift 9Fuel pump 8Headlights 8Overheating 8Sudden acceleration 7Won't start 7Whining noise 6Slipping 5Steering lock-up 5
VIN decoder
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