Consume rcomplained about ta ball joint problem. While driving at 25 MPH right front wheel assembly detached, and rolled away into a river.
2000 Dodge Durango suspension complaints
Page 9 of 18: complaints 221 to 250 of 507, newest first, as owners wrote them.
While traveling 40 MPH consumer noticed looseness in steering and handling roughly in a situation, consumer tried to avoid hitting an elk, but couldn't due to erratic operation of the steering. Driver lost control and ran off the road, crashing. After the truck was serviced consumer was told the ball bearings needed replacement.
While traveling over potholes or rough pavement consumer heard front end noise. The consumer had vehicle serviced, and was informed that two upper and one lower ball joint needed replacement.
When I heard on tv that the 2000 durango could have defective ball joints, I had my durango checked. The left ball joint had a chunk missing, and in the words of a repairman, the wheel could come off if I hit a hole or bump on a highway. The right ball joint was also damaged. I had both ball joints replaced at the dealership where I purchased the car. My car has 59,000 miles on it; it has been driven on highways, paved roads, and streets--never off road. I believe these ball joints were defective when installed and am concerned for my own and others safety, particularly since my car gave no warning signs such as noise of difficulty in steering to indicate something was wrong.
Dealership refused to perform a front end alignment because the upper and lower ball joints were bad.
Driver heard a squeaking noise coming from the front end of the vehicle. Upon inspection of vehicle mechanic determined that front upper and lower ball joints needed to be replaced.
While driving 50 MPH vehicle vibrated in the front. Consumer took vehicle to the dealership.
When driving at an unetermined speed consumer heard a knocking noise coming from the front of the vehicle. Consumer took the vehicle to the dealership for inspection, and mechanic determined that right upper ball joints failed.
Driver heard noise coming from the front passenger side. Dealer suggested that ball joints need to be replaced.
When making a right hand turn front end produces a knocking noise.
I purchased a used 2000 dodge durango in may of 2003. I noticed that the front of my car felt funny. We took my car to the dealer where we had purchased the vehicle, kerry chrysler/jeep, they had to replace the upper ball joint on the front suspension. This cost around $1,500 +/-. I have called dodge two times to check on the investigation and the only answer that I receive is that the investigation is ongoing and they are not sure when it will be complete. This is very disappointing to me, because I have 4 children that I drive in this car, and what would have happened if I had been driving along and the tires came off? We really did not have the money laying around to use for this but we found it because we wanted to make sure that our children were safe. I am very frustrated with this because dodge has known about this, and so far has done nothing to correct it.
While turning vehicle lost power steering. Consumer was informed that the problem pertained to the front ball joints failure.
While consumer was traveling 60-65 MPH wheel shook violently. Consumer was close to the right side of the road, and when he came upon an exit he took it and pulled to the side. When he got out and looked at wheel it had turned toe-in. Consumer immediately called dealer, and had the vehicle towed. Vehicle was repaired at cost of $2100.00. There was no mention of a recall or investigation. Dealer replaced the wheel bearings, tie rods, steering column, and the steering rack. All those parts had to be replaced because of ball joint failure, and the wheel coming almost off vehicle.
Since ownership of the vehicle two engines were replaced. Front end had been realigned on at least two occasions due to excessive wear on the tires. Also, fuel pump had been replaced twice.
There was excessive shaking in the steering column. Vehicle was pulling to the right, consumer thought it was the brakes. Took vehicle to mechanic, and they replaced the brakes, but the problem still existed. Another mechanic determined that ball joints were prematurely failing.
Upper balljoints are bad
I have a 2000 dodge durango that we purchased from a certified dodge dealer in november 2003. Right after we bought it we noticed a popping sound in the front end and had them check it out on at least two occasions. I just took my vehicle in for service for a front-end alignment and they tell me that both front ball joints are bad and must be replaced, and the job will cost $500. There is no way ball joints should go bad so quickly and the dealer should have recognized the problem when they sold it. We've only had the vehicle 15 months. There is an investiagation on this by dodge and other agencies but there has yet to be a recall and this is a serious safety issue.
Front end produces a loud popping noise.
While driving consumer heard a knocking noise on the driver's side front end of the vehicle. Dealership replaced the upper and lower ball joints.
My 2000 dodge durango has had problems with the ball joints and had to be replaced. This was at a low milage...now it seems to be having the same problem again.
Excessive inside front tire wear, and ball joint seperation. Ball joint seperated while driving. Nearly caused accident. No indication of pending failure. Ea03-023
Original owner of 2000 durango, have had the vehicle in for servicing on two separate occasions complaining of squeaking noise, neither time was the problem found or fixed, I have now learned to live with the noise as I go about my daily routine. Squeak not heard constantly but is heard more than periodically.
I own a 2000 dodge durango 4 x 4 with approximately 52,000 miles. On november 20, 2003 I purchaced new tires. On november 21, 2003 I had an appointment to have the tires balanced and aligned, however this could not be done because of a faulty ball-joint on the left front side of the vehicle. This was quite alarming to myself as well as the tire dealership service manager, because my vehicle had only approximately 48,000 miles. A new ball joint was ordered and replaced several days later. Now that I have been hearing news reports related to this issue, I feel it necessary to bring my experience to your attention. My concern at this point is...what must I do to prevent a similar catastrophic failure from occuring to my vehicle?
Front end produced a knocking noise.
While driving and turning to the left or right consumer heard loud noise coming from the front end. Vehicle was taken to the dealer, they indicated that it sounded like the ball joints.
While driving and turning the was a clanking noise in front of vehicle. Dealer indicated that ball joints were loose.
While driving entire front end vibrated. The vibration was worse when speed increased. Dealership indicated that upper/lower ball joints had disintegrated and needed replacement.
While driving consumer heard a loud clunking noise coming from the front passenger side of the vehicle. Als, steering wheel would intermittently jerk away from the consumer without warning.
I drive a 2000 dodge durango and have had many problems since I have owned it. Brkaes, transmisson and upper ball joints, which they do not wish to fix and it is very serious problem. I have contacted my dealership and have had know luck on them fixing it. They told me there is no recall on the( ball joints ) but they know it has been a problem for sometime. You pay big dollars for a vehicle and expect safety but its all about the money not the consumers safety or not. Nor is it about the cost we have to pay out for defects and not normal wear. I hope for myself and many others you look closely into this matter and force the manufacture to recall these defects. Thank you from a very concerned consumer.
My 2000 dodge durango has bad ball joints. I was told they are not bad enough. However, now I am seeing reports of durangos crashing because wheels are coming off. How do I know it is safe to drive my durango? Do I have to wreck to get my vehicle fixed properly? There is also noise and now I am concerned about my safety and my family's safety.
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