Recall campaign: the consumer received a recall notice regarding defective front suspension and made an appointment with the dealer. The day before the scheduled appointment the rep called stating that the parts were not available. *nm
2001 Dodge Durango suspension complaints
Page 4 of 10: complaints 71 to 100 of 265, newest first, as owners wrote them.
Safety improvement campaign 04 v 596 000/ball joint wear: the consumer stated the dealer broke one of the lug nuts on the right front wheel while performing the safety repairs and they wanted to charge the consumer for repairing the broken lug nut.
The federal safety agency campaign 04v596000; daimler chrysler issued an upper ball joint recall. This vehicle is included in the recall, but when taken in for repair, results showed that the lower ball joints need to be replaced as well. Dealer will repair at owner's expense.
While driving 25 MPH, the vehicle would makes a humming noise and the vehicle would pull to the right when braking. Vehicle was taken to a repair shop. The mechanic informed the consumer that both upper and lower ball joints needed to be replaced. The dealer was notified. The dealer informed that their vehicle did not fall under the recall.
The vehicle rear differential was replaced at 60000 miles because it made noise. *nm while the rear differential was being replaced the dealer informed the consumer that both the upper and lower ball joints were bad. The consuemr requested reimbursement for the ball joints since they were recalled.
The federal safety agency campaign 04v596000; daimler chrysler issued an upper ball joint recall. This vehicle is included in the recall, but there are no parts available in order to make the repair.
"the federal safety agency recall campaign 04v596000" concerning ball joint wear. Owner received notification from the manufacturer about this recall. Owner later notified the local dodge dealership, and was told that parts needed for the repair were on back order, and there was no estimated time for arrival. Also, owner contacted the manufacturer, and was also informed of the same.
Consumer received recall 04v596000 concerning ball joint wear. However, the dealership told consumer that the manufacturer stated that they were only to replace the ball joints, but consumer will have to pay for the alignment.
The dealership is not able to perform the upper ball joint wear recall within a reasonable time. The next available appointment is 4-6 months because they are only performing 2 recall repairs per day.
The federal safety agency campaign 04v596000; daimler chrysler issued an upper ball joint recall. This vehicle was included in the recall, but there were no appointments until may, which could be dangerous for consumer to operate the vehicle.
">ball joint failure. *bf the consumer was informed that the front wheel was dangerously loose and was unsafe to drive. The hub nut was loose.
The steering in my 2001 durango has been very loose and difficult to control especially over rough roads since about 30,000 miles. About a year ago when there was approximately 45,000 miles on it, there started to be very loud noises coming from the front wheels. I took it to the dealership and was told I needed new brake pads but nothing was mentioned about the ball joints. I had a mechanic look at the brakes and was told they were fine, but that the upper and lower ball joints seemed unusually worn. When I heard of the recall december 10, 2004 for the upper ball joints, I took my vehicle in to be checked. They verified that the upper ball joints were "almost gone" and replaced them according to the recall. However, they then informed me that the lower ball joints were just as bad and needed to be replaced "very soon". I asked if the vehicle was still just as unsafe as when I brought it in, and was told "yes". My concern and question then is why are the lower ball joints not included in the recall? Does it not make sense that when one half of a suspension's moving part fails, that it puts undue stress on the opposing part, causing it to fail as well? Also, if the repair of the upper ball joint did not make my vehicle safe, then what is the purpose of the recall?
I have a 2001 dodge durango. It was making a squeaking noise around the driver side front tires. I took in to my local dealer. They kept my car for 4 days and replaced the sway bar bushings and the suspension. They then told me that it didn't rectify the problem; therefore, they would keep an open ticket on this and if anything came up similar to my problem they would notify me. Well, the noise has gotten worse, and we have seen numerous things on the news about the upper ball joints. My husband then called them, and they said they had no such problem, and no open tickets or record of my brining in the car. I have 2 children and numerous nieces and nephews who are with me. I am afraid that something might happen. I don't feel this is right when you pay a fortune for a car. I think it should be safe.
Vehicle kept pulling to the right, and the tires kept wearing from the outside. The ball joints had to be replaced.*ak....consumer claimed dealer mever checked the alignment. Insisted that consume rhad to buy new tires before dealer would align the vehicle.
Consumer heard a clicking noise and experienced a shaking steering wheel at low speeds and turns, making the ability to control vehicle uneasy. Took vehicle to dealer for check up, and results showed that the vehicle needed the upper ball joints replaced.
I recently had new tires put on my durango and was going to have a alignment done. At that time I was informed that my right upper ball joint and right tie rod needed to be replaced due to excessive wear. This seems to be happening to most of the dodge light trucks and SUV's and is obviously a defect in the product. I did not have the repair done at the time. It is to costly to buy both tires and have to do the repairs at the same time especially around christmas. I feel that this is the responsibility of dodge to correct the obviously defective equipment.
I have been hearing about dodge durrango recalls for years 00-03 and I have a 2001. I have recently on december 2 went to get new tires and an alignment when I was notified that my ball joints on all 4 wheels were bad, along with a lower ball joint on the front passenger side. I don't feel that customers of daimler chrysler should have to pay for this. I, for one don't have the money to give out to replace this problem right away especially around christmas. Daimler chrysler should replace them because they have a defective product.
Failed front end ball joints.
Dodge dealer indicated that both upper and lower ball joints on both front tires needed to be replaced due to premature wear. He stated the car is dangerous to drive because the wheels could fall off. My car has always had problems with its wheels. I have replaced the rotors twice and had to by tires sooner than I should have due to premature and uneven wear even though I had my tires rotated and realigned frequently. When we first purchased the car in made really strange noises at the front wheels. We took it in to the dealership to get fixed. The car jumpy when I go over rough areas of a road. It seems to bounce in all different directions. I have to be very conscious when going over uneven roads or I might loss control of the steering. I feel that dodge should cover the cost of repairing the ball joints. I feel it is a manufacturers defect. None of my other cars have ever had this problem and I have a ford ranger with 210,000 miles on it and it is used for off road driving.
When we purchased new tires on 11/29/04, we were informed that the front lower ball joints are worn out and ready to break. We were told that these need to be replaced asap.
At 55,000 miles I had to replace my rack and pinion and ball joints. I replaced my brake pads and rotors last year and have just been told that I need to replace them again. My vehicle is used for local highway driving.
I have had to replace the rotors three times and also had them resurfaced 3 times in 3 years. Now I have been told the ball joints are in very bad shape and must be replaced right away. I have owned other dodge vehicles through-out the years and I'm very disappointed with this one.
Creaking, clicking noisy front end since 4/2004. Repaired on 4/16/2004 at flemington dodge car & truck country. It is now 10/9/2004 and the same noises are starting again, very noisy. I am taking it back to the dealer again but this needs to be resolved with an appropriate final resolution. It costs me $151.90 to fix this each time and a car rental is required. Also, it has only been 3.5 months since the last time it was repaired for the same problem.
My 2001 dodge durango has had a popping noise on the front end for some time. I recently had time to disassemble the front end and found that my upper ball joints were excessively worn. I researched the internet to see if dodge had a recall. I also e-mailed dodge and they responded that it is under investigation. Upper ball joints, if engineered correctly, should last over 100,000 miles. The popping noise has been active since ~ 50,000 miles and I currently have 89,000 miles. I called a local dodge service department and they quoted me $390.00 to repair one upper ball joint, which will require an alignment as well. Upper ball joints cost ~ $45.00 at any parts dealer and alignments ~ $60.00. I do not think that dodge should charge consumers for their faulty engineering. A recall should be in effect, before someone gets hurt or killed caused by a faulty engineered ball joint.
This is a chronic ongoing problem that has never been resolved. The front end of my durango will not stay aligned for even a week. It is so bad that it pulls so hard to one side, that it becomes undrivable and extremely unsafe. I took it to the dealer, who charged me a lot of money, to continuously tell me they have realigned it and as soon as I leave the parking lot it starts pulling. They try to tell me it is just the road grade. It is not!
2nd alignement in 6 months. Mechanic showed deteriorated ball joints and play. Unable to correct alignement issues due to severly worn ball joint components. Worn tires due to condition.
While driving 70 MPH front end shook violently. Dealer stated that upper ball joints wore out completely. *ak
Front upper ball joints wore out prematurely. *ak
Front upper ball joints are wearing out prematurely. As a result, vehicle was unable to pass inspection, unless replaced. *ak
Pe 03-032, front suspension/upper ball joints: while getting a front end alignment consumer found that the upper and lower ball joints wore out. *ak
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