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2001 Dodge Durango suspension complaints

Page 5 of 10: complaints 101 to 130 of 265, newest first, as owners wrote them.

See the summary of 2001 Dodge Durango suspension problems: which part fails, at what mileage and related recalls.

Filed Aug 29, 2004 · Suspension · 66,917 miles · CO

I was turning a corner going less 10 miles an hour,when I heard a pop, like a flat tire would make ,and then the car shifted to the left driver side. The wheel had broke off where the ball joints meet. The tire was sitting under the left side of the frame. The complete damage and repaired parts to the vehicle, was the upper and lower ball joints, two boots and an alignment was done. The vehicle was towed back to the dealership(spradley motors),where they got approval from the warranty to fix and replace. I don't know if part is available.

Filed Aug 24, 2004 · Steering, Suspension · 60,123 miles · MN · crash

I was attempting to make a left turn to enter a parking ramp at work when unexpectedly I was unable to control my vehicle, as a result I collided with a concrete wall.*ak I had some digital pictures taken as the police would not come to file a report on private propery. The vehicle sustained major damage and I'm convinced this is related to a poor design/weak parts used in the steering linkage/suspension system.

Filed Aug 23, 2004 · Suspension · 38,200 miles · MA

Ball joints defective.

Filed Aug 22, 2004 · Brakes, Suspension · 58,700 miles · NC

#1-3 incidents of front brake calipers locking up causing significant steering and control problems, required the replacement of the front hub bearings as a result at the owners expense; #2-left upper ball joint required replacement to maintain safety of vehicle (right side beginning to make the same sound); #3-multiple incidents (at least 5) of cel coming on within last 9 months-the last (8/20/04) indicates that the fuel pump, gas tank, and other components will need to be replaced as the gas tank becomes concave after the vehicle runs for 15-30 minutes leading to a possible explosion.

Filed Aug 19, 2004 · Suspension · 45,885 miles · PA

While driving 10 MPH, the right front wheel fell off the vehicle. The consumer had the vehicle towed to the dealership for inspection. The mechanic informed the owner that the upper ball joint had failed. The consumer will have the mechanic fix the upper ball joint. *jb *sc

Filed Aug 12, 2004 · Suspension · MO

When the consumer took the vehicle for a routine maintenance, the mechanic informed the consumer that the lower ball joints needed to be replaced due to corrosion. Please fill in additional information.

Filed Aug 12, 2004 · Suspension · 34,000 miles · PA · crash · 1 injury

Pe 03 032/ front suspension upper ball joint failure: while driving 20-25 MPH the upper and lower ball joints on the right side broke. The condition caused a vehicle accident in which the vehicle struck a speed sign and a telephone pole. The consumer was transported by ambulance to the local hospital for a concussion and minor bruises. The manufacturer was notified.the manufacturer informed consumer that they were going to send out an investigator concerning these issues. *jb *sc

Filed Jul 7, 2004 · Suspension · 78,000 miles · AL

The upper ball joints wore prematurely. The consumer was concerned that the vehicle's wheel would separate while driving. *nm *sc

Filed Jun 23, 2004 · Suspension · AL

Consumer heard a noise coming from the front while driving at any speed. Upon inspection by the dealership consumer was informed that lower ball joints needed to be replaced.

Filed Jun 16, 2004 · Brakes, Suspension · 55,000 miles · VA

My 2001 durango has had the rotors go bad and the ball joints (both of which cost me money). The vehicle has 55000 miles on it and is driven 95% of the time on the interstate system. Although I like the vehicle, I think the mft should pay for the replacement. I also, think it is time for a recall. I am hard pressed to buy another dodge ( I own two) knowing that they don't care about my safety!

Filed Jun 8, 2004 · Suspension · 41,814 miles · IL

Loud squeaking under the front end, and the vehicle would become very unstable after hitting a bump in the road. The vehicle would actually bounce in different directions after hitting a large bump. Turning the wheel there was a popping noise in the wheel and steering wheel. At 41,000 miles, both of the front upper ball joints had to be replaced for "excessive wear". The dealership told me that most ball joints don't look this bad until you've hit well over 100k. We do not go 4-wheeling in our durango, we do not drive recklessly. This vehicle is owned by an amputee who usually only drives it on the highway. This cost us over $1,000 to fix, as chrysler would not help. This is a known issue, and chrysler has not issued a tsb or recall on it because supposedly not enough people have complained.

Filed May 27, 2004 · Suspension · PA

The vehicle failed pennsylvania state inspection. The technician indicated that the vehicle's upper ball joints neede dto be repalced. Please provide any additional information.

Filed May 16, 2004 · Suspension · 80,520 miles · MA

Backing out of driveway. Turned steering wheel to the right and the front end dropped. The right front tire came away from the control arm at the upper ball joint.

Filed May 12, 2004 · Suspension · 65,000 miles · UT

A squeaking noise was heard from under the front of the vehicle when turning. While driving on the a bumpy freeway vehicle pulled to the left when it went over a bump. Vehicle was taken to a dealership, who indicated that the front upper ball joints had prematurely worn out which caused the front tires to wear.

Filed May 10, 2004 · Suspension · 90,491 miles · KY

I had to replace the upper ball joint in my vehicle. I was told that there is an ongoing investigation regarding the upper ball joints in 2000-02 models. I noticed a noise when I hit the brakes or a rough spot in the road. I took my vehicle in for service and had to pay $272.00 to have these replaced.

Filed Apr 29, 2004 · Suspension · 58,000 miles · TX

While driving 70 MPH vehicle vibrated. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic informed determined that the upper and lower ball joints needed to be replaced.

Filed Apr 27, 2004 · Suspension · 28,518 miles · CA

My ball joints and right contol arm have gone out again. On 12-6-02 I took my car into the dealership and they replaced my ignition switch and right control arm and hub bearings. No I have the same problem again and they do not want to help me with my problem. I just drive in the city. My ro # is 262789. It was a done at valencia dodge.

Filed Apr 20, 2004 · Suspension · NC

On january 2, 2004 an independent shop replaced the upper ball joints at the consumer's expense. *ak the consumer was informed that the wheel was about to fall off. *sc

Filed Apr 20, 2004 · Suspension · 48,210 miles · NC

When turning left or right front end of the makes a noise. Consumer states that front wheel has play in it. Can push the wheel in about three inches and outward three inches. Driver believes itis related to the ball joints. *ak

Filed Apr 18, 2004 · Electrical, Lights · NY

In march of 2001 I bought a 2001 dodge durango 4x4 the first year was great , then despite the fact that I took my vehicle in evey 3000 mi. For whatever was manufacturer recommended maintenance , and the dealers 27 point inspection, the front brakes were suddenly completely shot and cost in excess of $450 to repair last june I believe , right after getting serviced and a front end alignment ,I drove to work , attempted to shut off vehicle, and it refused the engine sped up , the lights flashed , the gauges went wild, and it finally died. Day after day they cept telling me they didnt know what the problem was ,after a week of being worked on the dealership informed me the starter had "gone" and it would be 24 to 48 hours before they could get one about the same time the front end started to make a strange grinding noise while backing up while turning....they still havent figured out this one.....but im wondering if it is a balljoint issue also after several of the regularly schedueled services I complained that there was fluid left on my driveway. I was told that it was run off from the frame of some of the old oil,....now after it is out of warranty,they finally found the leak....the power steering rack is leaking oh and I almost forgot, when I first got this vehicle, the left rear brake light didnt always work...after 4 or 5 attempts to get it repaired , I had a mechanic friend of mine look it over ...in less than 5 minutes he told me the contacts in the housing were defective ....I got the dealership to check into it and they replaced it and it has been fine ever since this vehicle has always had its manufacturers recommended services at the interval required , it was very expensive to buy , and to maintain, it only has 40,000 mi. On it , and looks great, but appearntly it is a money pitt and death trap all rolled into one!!

Filed Apr 16, 2004 · Suspension, Wheels · 31,000 miles · TX · crash

As I was going down a counry road, for some unknown reason I lost control of my durango, went off the road and ran into a dirt/rock embankment. When pulling my durango back up on the road, found my tire was flat and the rim had split in half. In half like if you were holding it up on it's edge (not lying it down) and cut it in half. When I took it to the dealer ship and they had a representitive come out they said there was nothing they could do!!! I've talked to many people and mechanics and they said they have never seen anything like that. It's as almost as it was welded wrong. The crysler corp. Would not help me in any way. I had to turn it into my insurance company. I still believe that there was something wrong with my durango. Whether it be a faulty rim or possibly the ball joints. I've now been reading more and more about these durango and am still not satisfied with the crysler corp. S decision.

Filed Apr 12, 2004 · Suspension · NY

Vehicle makes horrible noises when making turns, or going over uneven road surfaces. Feels and sounds. As if front end is going to fall off vehicle skips lanes slightly when hitting any kind of bump. Vehicle has gone to dealer multiple times for same problems, which ends up with the sealer greasing up the suspension and finding nothing wrong. I feel uncomfortable driving the car knowing there is a slight chance that the wheel may fall off.

Filed Apr 8, 2004 · Suspension · AL

The consumer heard a noise coming from the front of the vehicle. The consumer was informed that the lower ball joints needed to be replaced per inspection of the dealership. *ak *sc

Filed Apr 8, 2004 · Suspension · 46,973 miles · NC

While the consumer was driving down the highway, the ball joints broke, making it hard to steer vehicle. The consumer pulled to the shoulder, called a tow truck and had the vehicle towed to the dealer for repairs. The warranty expired and the consumer had to pay $1100.00 for repairs. *ak the front wheel(s) had come unattached while attempting to make a turn. *sc

Filed Apr 8, 2004 · Brakes, Locks · 20,000 miles · TX

While driving at 40 MPH, the consumer heard a clanking sound coming from the front end. The vehicle has been to the dealer three times for this problem. The consumer felt that the ball joints wore out. The dealer examined the vehicle, but could not diagnose what was causing the noise. *ak the engine light had come on, the vacuum hose leaked, and there was a knocking noise in the rear compartment. It was later found that the rear door latch rattled due to internal damage. *sc

Filed Apr 7, 2004 · Suspension · 48,880 miles · UT

I have a 2001 dodge durango. On sunday april 4,2004 I hit a small pothole on the road and almost lost control of my vehicle and hit another car. It felt like the front end was going to fall off. I took the car to a dodge dealer here in provo utah. The upper and lower ball joints had to be replaced. The service department told me they were worn and were in bad shape.I have 48000 miles on my vehicle. This could have caused a serious crash. I won't say accident for both chryler and the government know of the problem and refuse to address the problem. Get off your ass before someone gets killed!

Filed Apr 1, 2004 · Brakes, Engine · WA

Consumer experienced the engine light illuminating, shaking when braking at high speeds, steering noises and shifter popping in place. *ph also, consumer experienced noise in the rear end and transmission not shifting properly. Dealer said the check engine light illuminated for no reason at all and was reset. Consumer went to a different dealer and put a new computer because it's a small sensor in the emission control. Engine light came on again and consumer brought vehicle to a dealer and said that it was safe to drive. Consumer went to a different dealer because she wasn't comfortable with the opinion from the previous dealer. Consumer was told by the dealer that it was the torque converter and it will take a week and a half to repair vehicle. In addition, consumer is experiencing problems with air conditioner.

Filed Mar 30, 2004 · Suspension · 35,000 miles · CO

Upper ball joint failed at 35000 miles.

Filed Mar 30, 2004 · Suspension · 94,000 miles · NC

While driving driver hit a pot hole and the front right tire popped off due to a broken upper right ball joint.

Filed Mar 29, 2004 · Suspension · 57,753 miles · WI

I would like to file a claim regarding my 2001 dodge durango 4x4. I have experienced problems with the upper and lower ball joints on my durango. Both the upper and lower ball joints were so worn out the truck would not go down the highway straight. The ball joints were both located on the passenger side. I have since had them replaced. The truck had only 59,000 miles on it. I feel this is premature wear and is a faulty design. I have seen the investigation on tv and feel this should be a recalled item. It has affected alot of vehicles from 1998-2003, why has no one forced a recall yet? This is clearly a safety issue, if the front wheels fly off, or you cant keep the vehicle going in a straight line, it is a safety issue and dodge should be forced to correct it immediatly.

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