Have replaced upper ball joints in our durango 4 times since purchasing it june 2001.
2001 Dodge Durango suspension complaints
Page 7 of 10: complaints 161 to 190 of 265, newest first, as owners wrote them.
Problems with lower ball joints, shocks, lower control arms, etc. *ph the front-end began to fail. The lower ball joints had degraded. The vehicle had to go back in for repairs due to the noise in the front-end, the repair shop assumed that the shocks were bad and replaced them which did not correct the noise. The lower control arms had to be replaced. The vehicle continued to experience problems. The consumer was informed that the upper control arms had to be replaced as well as the right side hub bearing. The window's plastic casing inside of the window completely broke in two pieces. The plastic was brittle. The consumer requested reimbursement for all the expenses incurred. The consumer also experienced unspecified problems with his 2000 dodge durango.
Consumer complained about upper and lower ball joints failure. This problem was diagnosed when the consumer took the vehicle to the dealer for an inspection. *ak the brake bulb light was replaced and the front shocks were replaced.
Letter regarding daimler chrysler "investigation" with ball joints on the dodge durango SUV and dakota pickup trucks. *ph the consumer experienced a problem with the ball joints on his vehicle.
Consumer took vehicle to dealer for an oil change, and it was noticed that the ball joints on the right front wheel were in need of replacement.*ak
While driving consumer heard a loud squeaking noise coming from the right rear ball joint. The dealerships mechanic was notified, but did not resolve the problem. *ak
Left upper ball joint needs to be replaced.
When braking vehicle pulled to the right. Vehicle was taken to an independent repair shop where the mechanic could not resolve the problem. Also, vehicle was taken to the dealer, who found no problem. Vehicle was aligned, balanced, and the tires were changed.
Ball joints wore out at 45000 miles.
While driving 30 MPH the consumer heard a loud bang and the vehicle collapsed on the driver side. The vehicle was towed to the dealer who informed the consumer that the upper ball joint wore out (pe 03-032 front susp upper ball joint). *nm ea03-023
While the vehicle was being serviced, the dealership noticed ball joints wore out and needed replacement. *ak the ball joints were worn excessively and defective per dealer. *sc
Complaint received via e-mail. My wife was driving when she heard a bizarre noise coming from the front wheel of the truck. She immediately started driving towards the dealership, but the wheel for unknown reason broke at the hub and separated from the truck, causing her to skid while making a left turn in the intersection. Fortunately, my wife and children were not injured.
While driving on this day I slip on some snow and my 2001 durango lost control unexpectedly and slammed into a tree truck was towed to auto body shop and I was told that the ball joints on both sides of the vehicle where shot at 30000 miles and needed to be replaced immediately you guys please give me some feedback on this situation because chrysler daimler would not give me any information besides that the the ball joints on these vehicles are under investigation thank you very much michael nelson.
While driving the consumer heard a loud noise coming from the front end. The dealer determined that the ball joints wore out prematurely. The dealer replaced the upper arm and the ball joints.
My vehicle is pulling to the right ,I took it to curtis hughes doge,manteca, california.thought it would be a simple alignment.when I called for my vehicle they told me it needed the suspention ball joints replaced. They were on back order it would take about a week to get them in. I called back within the week the parts were in. I took my dodge durango in, later that afternoon, I phoned to see if the vehicle was ready to be picked up I was told there is a problem with the trucks steering. It was originally said to cost $885.00 for the ball joint repair job. The price has now shot up to $1800.00 for repairs. The truck only has 48000 miles on it. I am now told that these repairs are not under warranty. This is safety issue for me. My vehicle is usedto transport children daily,and it is unfair that I should have to pay these fee and very coincidental that the truck suddenly is having major problems immediately after the 36000 mile warranty has passed. Around christmas 2003 there was a report on the news about recalling dodge durangos. This one needs to be recalled and fixed correctly and not at my expense. .
Premature failure of ball joints on 2001 dodge durango costing approximately $700 in repairs.
I have a 2001 dodge durango with a nudge over 50,000 miles. When I recently moved to va from fl I had to start getting vehicle inspections to get plates. I took my truck to a chevy dealer for the safety inspection and they said it was unsafe as the upper right ball joint was in horrible shape. I had heard some very loud popping when I turned the wheel and sometimes after turning, but never gave it much thought. I took the truck to a dodge dealer for the same inspection because I thought the chevy dealer may have just wanted to make some money on me. The dodge dealer replaced a few bulbs and said it was road ready, "safe." the other day my steering felt somewhat bound when I was driving so I pulled over to look and I was astonished to see that the chevy dealer was right. So is dodge willing to let someone die after a state mandated safety inspection to save a few dollars?
The vehicle was taken to the dealer for inspection of front end noise. The mechanic determined the front upper ball joints on the passenger side needed to be replaced. Please provide vehicle identification number upon receipt of this complaint. *jb
While driving at low speeds a loud grinding and thumping noises could be heard. The dealer determined that the upper ball joints were worn out and replaced the right upper control arm assembly. *ak the consumer stated with out having read the newspaper they would not have been aware of the problem. *cb
Pe 03-032, front suspension/upper ball joint failure: the upper ball joints wore out at 38,000 miles. *ak both right and left side were replaced. *sc
Front upper ball joints replaced on 2001 dodge durango (46,000 miles), and axel wheel bearings also replaced.
While driving steering wheel became loose. Dealership informed the consumer that the problem was due to defective front upper ball joints. Mechanic could not resolve the problem.
Had to have upper ball joint replaced on my 2001 durango with 40,000 miles on it! His is way to early for such a vital part with the all the extreme risk involved with its failure. I heard their was problems with this part and my vehicle was starting to pull. I took it to a dealer and he would not even look at it to tell me if it was safe without charging me $80.00. Bell tire repaired the vehicle after finding the fault during there front end inspection.
Front ball joint failure under normal driving conditions in the 2001 dodge durango vehicles. Reported cases of failure causing accidents. Manufacture problem, can't be corrected. Ball joints can be replaced but it will fail agian. Also dash lights fail without warning. Several times brake lights and blinkers not working. Pull fuse out- not blown. Put back in and they work again for awhile. Also, middle seat, seat belt not retracting properly for passengers. Risk of bodily injury or death to passengers with all above cases.
While driving 15 MPH consumer heard a popping noise coming from underneath the vehicle. Consumer took vehicle to the dealer for analysis, and mechanic noticed that the bushings of lower control arm needed to be replaced.
I own a 2001 dodge durango and the upper and lower ball joints have gone bad on this vechicle under 40,000 miles. It is causing vehicle to sway right.
While parked, the vehicle's front end collapsed. The dealer stated the ball joints fell off the vehicle. Please provide additional information. *jb ea03-023
I was having difficulty making turns. I felt like my front left tire was going to come off when I would make turns. I immediately took my vehicle to my dealership. I was told that my left ball joint was bad and adviced not to drive my vehicle until I had the problem fixed. I was also told the part I needed was on a national backorder and they were unsure when it would be available. I was told that the problem I have with my vehicle is under investigation.
Had to have upper ball joint and control arm bushing replaced.
2001 durango r/t. Second failure of transmission (11/26/03) @ 35000 miles. Handled by different dealerships and no one knows exactly why or how transmission is failing. Rpm tachometer races between 100 - 800 RPM during driving conditions including load, light load, flat terrain, and occasionally down hill when driving of speeds greater than 45 MPH in drive and overdrive. Excessively hard clung when shifting between 1st and 2nd and between 2nd and 1st. 1st failure (2/6/02) was before PCM and transmission flash recalls @ 20000 miles. Service manager insisted that this was a normal thing and his jeep did the same thing. After much convincing that I would prefer the opinion of a tech instead did they take the vehicle for repair. Vehicle was kept for an additional week than what was promised for delivery. Vehicle was kept in garage for the 2 weeks and when picked up all personal items, electronics, tire jack, etc was missing (~ $2700 worth) and accusing me of leaving my doors unlocked (did not quite understand his point and aurguement since it sat in the dealerships garage for the 2 week duration). Since ... Transmission does not always go into park and occasionally drive, verbally told not a big deal by dealership service manager due to the transmission being flashed. Noticed vehicle surging with RPM increase after driving a while. Oh, by the way, yea, the ball joints needed replaced at ~18000 miles too (10/2002)!
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