On may 27th I drove my car home from work and noticed that my interior lights wouldn't cut off. When I got home around 5:30 I went inside my home. My niece come in the door around 6:15 and told me that my 2004 dodge durango was on fire. My husband tried to put the fire out with a garden hose. I called 911 and the fire department come out and filled out a report. I have contacted chrysler about this problem because I was told by my insurance company that there was a recall that could have caused this.
2004 Dodge Durango electrical complaints
Page 6 of 9: complaints 131 to 160 of 243, newest first, as owners wrote them.
Tl*the contact owns a 2004 dodge durango. The contact stated that when he puts his seat belt on, a spark comes from the retractor area and the radio shuts off intermittently. The vehicle was taken to a dealer and they changed the battery twice, yet the failure still persists. The current mileage was 59,439 and failure mileage was 40,000. Updated 07/29/08. *lj the consumer stated the radio burned out. Updated 07/29/08
On saturday 2/16, the dome lights were not dimming and going out and there was a slight smell of hot wires. By sunday the smell was very intense. We left he car parked and planned on getting it to the dealer on monday. Monday morning I went out and started the truck to let it warm up before I took it to the dealer. I went back inside for a couple minutes. While I was inside, a neighbor rang the door bell and told me that the car was on fire. I called the fire department they came and extinguished the fire. We had the fire inspector come out so we could have a report on file. Both the fire investigator and the insurance claims agent felt that the fire was caused by the wiring under the dash. The car was a total loss with a gaping hole straight through the dash, behind the instrument cluster and the interior completely gone.
Tl*the contact owns a 2004 dodge durango. While driving approximately 30 MPH with the air conditioning activated, smoke appeared from the dashboard. There were no warning lights illuminated on the instrument panel prior to the failure. The interior dome light illuminated and would not dim. The contact pulled off the road and she and her children exited the vehicle right before it caught fire. The fire department and state patrol were called to the scene and filed an incident report. The vehicle was completely destroyed. The fire chief stated that the failure was related to the electrical system: instrument panel. There were no injuries. The VIN was unknown. The current and failure mileages were unknown.
Tl*the contact owns a 2004 dodge durango. While driving at an unknown speed, the interior roof light illuminated on its own and would not shut off. The contact exited the vehicle and, approximately 30 minutes later, the vehicle caught fire on the driver's side of the instrument panel. He received a recall notice for the federal safety agency campaign id number 07v092000 (electrical system: instrument panel) six months after the fire occurred. There were no injuries. A police report was filed. The failure mileage was 61,000.
2004 dodge durango with a recall repair. Consumer states that after the recall work was done the mechanic informed her the driver door was difficult to open. She told him not to fix it, and that there was nothing wrong with it. *kb when the consumer retrieved her keys, she soon discovered she could not open the door with the keys or by using the keyless entry. The consumer stated there were no lights on the control panel. The consumer stated the dealer damaged her truck while they were fixing the recall for the instrument panel. The dealer did admit they had to take the instrument panel apart to replace a part.
I have been getting a continuous all the gauges on the dash will start fluxuating like the computer is resetting it self while driving down the road. Also the air bag system shows a malfunction during the same time the gauges flux. I have taken it to the dealer and they say they can't do anything unless it happens while it's hooked up to the computer to read it while it happens. The recall for the instrument panel has been completed and the problem seemed to go away for a couple of weeks but now it doing the same thing again. Sort of getting concerned if there is an electrical problem will the vehicle catch on fire.
Driving , when car started missing, check engine light came on, took to chrysler dealer, had to replace ignition coil, service manager says water entered into it and caused failure, car has 28,900 miles on it, I think it is a defect that should of been repaired at no cost, I have old part.
My 2004 dodge durango has 55,000 miles on it. Both keyless entry fobs quit working. The only way to unlock my truck is manually, via turning the key in the door. Every time you do that, the alarm goes off. I researched this online, to find out that a lot of people have the same problem, even cars still under factory warranty. (those under warranty, said dodge wouldn't fix them). This is completely unacceptable. There's no reason dodge can't have a recall and fix this key issue. I just got off the phone with dodge "customer relations" and got nowhere. No help, no information on how to fix it, and certainly no recall.
Tl*the contact owns a 2004 dodge durango. While driving 35 MPH, the interior light illuminated. The contact pulled the vehicle over after driving for one mile. He noticed smoke coming from the light switch and instrument panel. He exited the vehicle before it burst into flames. The vehicle was towed and a police report was filed. The manufacturer stated that the fire was not caused by a manufacturer defect, but appeared to be from aftermarket wires. The manufacturer also stated that the VIN was not included in the federal safety agency campaign id number 07v092000 (electrical system: instrument panel). The contact has a video of the incident. The current and failure mileages were 59,900.
Stalling while turning right.
Veh problem on 1/1/08 -- 2004 dodge durango http://www.datatown.com/chrysler/ 1/3/08: called chrysler dealer ' 1‑800‑992‑1997 spoke to amy (ref 17081406 (id#aj267) she requested the vehicle id no ' the last eight ' I gave her ' she ask what our address was and telephone number ' I gave it to her. She asked if I contacted the shop where I get it serviced at ' I said, no I was contacting you first. I told her I wanted to see if this was covered under the 7 year/70,000 mile warranty ' she said, I did not have that ' I said yes I did that's what made us buy the vehicle. She said to contact the place where we bought it from ' in roxborogh - she said, what problem are you having. I told her that the problem started when I got the recall fixed for instrument cluster. We had wiring harness to the 8 cyclinder. Then the oil light came on. But I did not need any oil ' I get my oil done regularly. Three days later the dodge started revving very high like someone is pushing on the pedal. The car jerks and the engine light is on now. She put me on hold to check the warranty information. Spoke to leslie, supervisor. She told me there is nothing they could do for me ' what you do out side of chrysler is your problem. I told her there is all sorts of notes on line from people having problems with engines and transmissions. She said, there was no recalls on this.
Tl*the contact owns a 2004 dodge durango. The contact stated that there was a fire under the hood caused by a battery cable. The failure was identical to the federal safety agency campaign id number 04v578000 (electrical system:battery:cables) and safety recall number d40 issued by daimler chrysler. The vehicle was repaired through an insurance claim. Daimler chrysler sent an independent claims adjuster, who took a report of the incident. On december 17, 2007, the manufacturer sent the contact a response via mail that denied claim for any sort of repair reimbursement for the recall. The total estimated cost in damages was $1,870 plus towing. A police report was filed. The failure mileage was 49,800 and current mileage was 49,900. Updated 01/29/08
2004 dodge durango slt. Water leaking into junction block. Possible wire harness damage maybe more damage. Not sure where water is leaking in. This cost to much to find out and fix. Vehicle is still in the shop.
Tl*the contact owns a 2004 dodge durango. The air bag light remains illuminated on the instrument panel. Since the vehicle was purchased, it has been to the dealer at least ten times concerning this failure. The federal safety agency campaign id number 07v092000 (electrical system: instrument panel) was referenced. The current mileage was 52,600 and failure mileage was 1.
Tl*the contact owns a 2004 dodge durango. After stopping the vehicle, the cabin lights illuminated and would not dim. There were no warning indicators present. The contact smelled smoke inside the passenger compartment and drove the vehicle to her residence. The weather was not a factor. In june of 2007, the recall repair was performed for the federal safety agency campaign id number 07v092000 (electrical system: instrument panel). After the repair was made, the check engine light remained illuminated, the windshield wipers did not work, the door open chime would not sound, and the key would not lock and unlock the doors. The current mileage was 82,397 and failure mileage was 77,000.
Tl*the contact owns a 2004 dodge durango. The contact stated that the cd player does not work and there is a continuous clicking sound when the key is removed from the ignition. The vehicle was taken to the dealer twice. The vehicle is included in recall number g07 and the repair work was performed; however, the failure still persists. The current mileage was 39,000 and failure mileage was 37,000.
2004 dodge durango recall on the instrument panel. After recall was repaired the vehicle would not start and the cd player would not work and was making a noise. Dealer told her that they would not be responsible for the cd player replacement. *kb the consumer took the vehicle to another dealership where it was determined that the instrument cluster reprogram was not properly done. The dealer put in a new instrument cluster panel and the cd player worked.
I purchased a 2004 durango in nov of 2006. I had no real problems with vehicle until recently. Took vehicle in to dealership for recall of instrument panel. Dealership took care of this and 2 weeks later temperature gauge started reading hotter then usual. Contacted dealership who then stated unrelated. Recently went on vacation and 300 miles from home vehicle temp gauge read hot. Pulled off interstate to nearest service station. No dealership near here. Mechanic found no codes to indicate problem. Replaced water pump, thermostat, hoses, check radiator, new fluids, bill total 377 dollars. 3 miles later car still trying to over heat. Towed to va for 1,000 dollars now at dealership. Car also seems to sometimes not be in gear when placed in drive and you try to accelerate engine just revs. At dealership now we shall see what they say.
Tl*the contact owns a 2004 dodge durango. The contact heard a clicking noise when he turned the key in the ignition. The dealer previously performed electrical repairs on the vehicle, but the failure still occurred. The current mileage was 38,000 and failure mileage was 4,000.
Tl*the contact owns a 2004 dodge durango. While driving 5 MPH, the lights on the instrument panel illuminated. The dealer stated that they repaired the failure, but did not inform the contact of what caused the failure. The contact received recall notice # 07v092000 (electrical system: instrument panel). The dealer made the repair listed in the recall. The contact stated that the ABS light on the instrument panel illuminated the same day as the recall repair work was completed. As of july 5, 2007, the dealer has been unable to diagnose the cause of failure. The current mileage is 30,000 and failure mileage was 200.
The check engine light in the vehicle keeps coming on for no reason. I have taken vehicle to dealer several times to be fixed , but it always comes back on. I have received a notice that there is a recall on the instrument cluster that may result in fire, but I don't want to take it in again , would be the fifth time, just to have the light keep coming on.
My vehicle underwent inspection for safety recall #g07. It was determined by the dealership that the electronic cluster in my 2004 dodge durango had to be replaced, due to fire hazard. When they pulled the old cluster, an electrical surge damaged the electrical components in the driver's side door of my vehicle. The dealership replaced the cluster, and told me that the driver's side door had been damaged when they pulled the old cluster. They instructed me to pick up my vehicle and told me that it was drivable. They ordered a part to repair the door and told me they would repair it. When I picked up my vehicle, I was not able to open the door from the outside or the inside. This was on june 14th. I have not been able to enter or exit my car via the driver's side door for over 1 week. This is a safety issue, and the vehicle should not have been returned to me as "drivable". I contacted the dealership, and asked for a rental until the issue with the door is resolved. They informed me that chrysler had to approve the rental, and I would have to pay the rental fees myself. The dealership created a safety hazard in my vehicle, and returned it to me as drivable, and they are going to make me pay for a rental car. The drivers side door on my vehicle has been locked for 9 days - I have been climbing through the passenger side of the vehicle, for 9 days.
05/25/07 daimler chrysler safety recall g07- test and reprograms instrument cluster. Customer wants reimbursement for payments made for repairs**cc the consumer has provided a copy of the invoice repair and the recall notice for the vehicle. The dealer informed the consumer that only a circuit for the dome light was included in the recall.
Tl*the contact owns a 2004 dodge durango. The vehicle was taken to the dealer due to the federal safety agency recall # 07v092000 (electrical system: instrument panel). The dealer stated that the instrument panel wires were burned. The dealer performed the recall repair and stated that the keyless entry no longer worked and they would not repair the failure. The contact stated that the keyless entry worked properly before the vehicle was serviced for the recall. The VIN and engine size were unknown. The current and failure mileages were 73,000.
Tl*the contact owns a 2004 dodge durango. The contact received recall notice# 07v092000, electrical system: instrument panel. The dealer stated that the parts would not be available until the end of may or the beginning of june. There is one dodge dealer located near his residence. The current and failure mileage were 71000. The engine size is not available. There are no failures at this time.
Tl*the contact owns a 2004 dodge durango. After performing a recall repair, the technician stated that the vehicle was safe for the contact to drive. While traveling to pennsylvania at 45 MPH, the vehicle caught fire and the contact and her family were locked inside the vehicle as the flames continued to spread. The vehicle is included in recall # 07v092000 (electrical system: instrument panel) and is also known as safety recall go7 regarding the instrument panel. Daimler chrysler stated that she needs to get a rental car and to bring the vehicle to the dealer. The manufacturer was unable to help. The contact spoke with the corporation fourteen times and continually claimed that they could not help. Furthermore, she would have to pay for the rental car that was suggested. A police report was filed. The current and failure mileages were 37,000.
Tl* the contact owns a 2004 dodge durango. The contact stated that the instrument panel lights illuminated on the dashboard since november 2004. The vehicle stalled while driving. Was pulled over, and then restarted. The vehicle was taken to the dealer ten times concerning the dashboard lights. The vehicle was towed twice because it failed to start. The contact received recall notice # 07v092000 concerning electrical system: instrument panel. The current mileage is 53,706, and failure mileage was 9,982.
Tl* the contact owns a 2004 dodge durango. The contact stated that the accelerator pedal went all the way to the floorboard when depressed. In addition, the radiator constantly overheated and the speedometer was registering hot. The dealer replaced the radiator, and stated that it was clogged and no longer under warranty. Another dealer stated that there was a hole punctured in the radiator. When the contact returned to the original dealer, they stated that they also noticed the hole. The instrument panel indicator light illuminated, and the passenger's side windshield wiper constantly became unscrewed. This was the contact's second dodge durango, and was having the same failures. She stated that she never received any recall notices for any of the ones that existed. The dealer did not record the VIN to research if the vehicle had any defects. The vehicle was brought to dealer for service for all of the failures except the instrument panel light and windshield light. The current mileage is 68,000 , and failure mileage was 30,000.
On the morning of april 14, 2007, I was driving home when the instrumental panel on my dodge durango 2004 began to smoke. It was a matter of seconds before the smoke turned black and thick. I immediately pulled to the side of the road and called 911. It was a matter of seconds before flames came blasting out of the electrical panel of my vehicle. The fire spread very quickly through the plastic on the dashboard breaking the windshield. Thankfully, a gentleman that happened to live near by, brought out a fire extinguisher managing to put out the flames as the police got there, followed by the fire department. The police then disconnected the battery and the fire department proceeded to hose down the entire car as a precaution since the car still was extremely hot to the touch. I immediately reported the incident to the insurance company. After some research, I found a recent recall for the same year and model of my vehicle. However, until today, april 22, 2007 I still haven't got a letter of notification from daimler chrysler. Even worse, they haven't even had the courtesy to return my numerous phone calls. I initially filed the complain with them on april 16, 2007. Its been over a week and I still haven't heard a word. According to the insurance adjuster, my car is a total loss, which it means that I not only need to come up with a down payment for another vehicle, which I can't afford at the moment, but that I also lost faith in the chrysler corporation. I refuse to risk my children's life in another chrysler vehicle. For now I want daimler chrysler to face their responsibility. Meanwhile, I have been careless and I have no way to get to school (I am a full time college student) or to get my children to their normal activities. The chrysler corporation says that they can't authorize a rental until whenever their adjuster contacts me. I have called them at least five times with no response.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2004 Dodge Durango?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history