2004 dodge durango customer states that the car caught on fire in driveway after they arrived home at 12:00 in the afternoon customer believes the instrument panel was the problem**cc consumer states that vehicle is a total loss and would like to be reimbursed the payoff amount due on the vehicle. Consumer states went online and saw a recall for this vehicle.
2004 Dodge Durango electrical complaints
Page 7 of 9: complaints 161 to 190 of 243, newest first, as owners wrote them.
When I got into my truck to take my husband to work the radio did not have any sound, but the power was on. As soon as this happened I knew it was going to be a repeat of what happened last month, and it was! Soon after the airbag light came on and many other lights on the panel. The gauges started jumping up and down. After I heard of the recall we took the truck to the dealer, they told us this was fixed, obviously it was not. I agree with complaint# 10060005, I feel water is possibly getting into places it should not be, the dealer had already resealed the top of my truck because my driver's side door was leaking and water was dripping from my headliner!, not long ago after it rained water was coming in near the windshield on the passenger side, we called the dealer again, and they told us they fixed the problem the first time! (I have pictures of the water dripping in my truck!) I also have video of the control panel as I was driving, with the gauges jumping and lights coming on and off! I would love for dodge to see the video, and explain how this is happening. This truck is unsafe. I am driving my mother's toyota right now!!
Tl*the contact owns a 2004 dodge durango. While parked the vehicle suddenly caught on fire. The fire department contained the blaze to the hood and dashboard areas of the vehicle. The fire was extinguished, but the vehicle was destroyed. Approximately three hours prior to the fire, all of the interior lights illuminated. The failure was diagnosed as electrical, and the manufacturer stated that the vehicle was out of warranty. Both a police and fire reports were taken, and the contact possessed pictures of the vehicle. The current and failure mileage were 11,000.
2004 5.7l hemi , 46000 miles, first stalled when driving 35 MPH on march 12, pulled over and was able to restart. Since then engine light comes on intermittently, car has now stalled multiple times at different speeds and driving conditions. Also sudden RPM drop off at low idle. One thing is consistent, stalls leave no power steering or brakes, this is scary and dangerous !!! No accidents...yet going to call tomorrow to see if can get into dealership and have tsb applied.
At approximately 2 pm on march 24, 2007, my 2004 dodge durango caught fire in the driveway at home. We arrived at home at approximately 12:00 in the afternoon on saturday after driving the vehicle approximately one hour (rural driving). I went inside for approximately two hours and when I went outside to leave, I noticed smoke coming from a whole in the windshield. The instrument panel was on fire. I called for my husband to come outside and he immediately call the local fire department. The fire department arrived within a few minutes and extinguished the fire. The vehicle was a total loss (purse, two car seats, clothes, umbrellas, cds, etc.) I have not received an official recall notice from daimler chrysler corporation. After searching online after this incident, I found a letter from the us department of transportation regarding electrical system: instrument panel recall. The letter stated that recall notices will be sent in april 2007. After five days, our insurance company (state farm) will not cover the payoff amount due on the vehicle. Daimler chrysler corporation has not accepted any responsibility for this instrument panel fire. Therefore, we are left without a vehicle, $2,700 loan balance and loss of personal belonging.
Tl*the contact owns a 2004 dodge durango. The inner compartment of the vehicle began to burn and the vehicle was completely destroyed. The contact stated that the vehicle was remedied in july of 2006 due to recall # 04v578000. The previous owners had the vehicle remedied by the manufacturer due to recall # 03v528000. The manufacturer refused to disclose the cause of the fire. The current and failure mileage were 50,000.
I was driving down the highway for about 3 minutes and I noticed the interior lighting was on. At this time my instrument panel started smoking. Once this happened the gauges started acting crazy and the windshield wipers came on. The switch was not on and there were no lights in the dash. By the time I got to the side of the road the dash had black smoke coming from it. Within 5 minutes the vehicle was completely engulfed with flames. By the time the fire and rescue got there the traffic on the highway had slowed considerably and the smoke was so bad you couldn't even see the highway. The vehicle was a total loss. There are a number of things that could have happened. Thankfully no one was injured and my children were not in the vehicle.
Tl*- the contact stated that the 2004 dodge durango with 38,000 failure mileage caught on fire while parked in the driveway. The contact thought that there was a short in the electrical system. There was recall 07v092000 that was established on march 2,2006. The vehicle will be towed today. *ak the consumer provided a report from the fire department. Updated 05/21/07
Tl* - the contact owns a 2004 dodge durango. The vehicle was parked and the door was opened, but the interior lights did not turn off once the door was closed. The ignition had been turned off and turned back on, but the interior lights did not turn off. The battery was disconnected. The next day the vehicle was started and the interior lights stayed on. The vehicle was taken to the dealer, who stated that there had been a fire because the circuitry was melted. The failure mileage was 36,000. Recall 07v092000 was for the electrical system. The dealer advised the c ontact that the this vehicle is not involved in the recall due to the VIN. The dealer will not release the vehicle to the contact because it was unsafe to drive it. The dealer would not repair the vehicle at his cost because they did not have authorization. The current and failure mileage were 36,000.
Tl*- the contact owns a 2004 dodge durango with a current mileage of 46,000 miles. The contact's vehicle hd the same problems as mentioned in recall 07v092000 concerning the instrument panel. The contact took the vehicle to the dealer, and was told that this vehicle was not included in the recall due to the VIN, and that he would have to pay for the repairs.
Tl* - the contact owns a 2004 dodge durango. The interior lighting in the instrument panel will not turn off. The failure caused the battery to lose its charge on several occasions. The radio and the door chime turned on intermittently. The dealer stated that the vehicle needed a new cluster module. The manufacturer stated that recall#07v092000 related to the instrument panel did not pertain to this vehicle due to the VIN. The current and failure mileage were 43,000. *ak the consumer states there is another recall pertaining to his vehicle recall #03v528000 and also has invoices for service provided to vehicle. Update 4/23/07
On several instances beginning approximately november of 2006 the interior lights would either stay on, or not come on at all. Sometimes, upon entering the car, we would have to wait twenty minutes or more to get the lights to go out. A few instances, the lights would never go out and ran the battery down. Eventually, no lights at all would come on and at one point you could smell something burning, but never see it. When approaching the jeff wyler dodge, and having our car serviced today (on 3-14-07), they had us pay for a diagnostics and stated that the instrumental cluster (sp?) needed to be replaced and the cost was close to $500.00. Due to the price of the part, we decided not to have them replace it right away. Tonight, while reading the news, I came upon an article on wlwt.com and found that if you are having an interior light problem (lights not dimming the way they are supposed to), to take your car to the dealer. I am very upset that somehow the recall is in the news, however a dodge dealership mentions nothing to us about it? I will be contacting the dealer again in the morning to discuss.
I have had a 2004 5.7 limited dodge durango 2004 version and have consistent electrical problems. The first time the truck did not start when I was out of state. I needed to get towed to a dodge dealer and it took almost 3 weeks to fix. They stated that the electric system shorted out and replaced some system within the car. After getting the car back I had consistent problems with the air conditioning system,interior lights, radio system etc. They would work sometimes and not work most of the time. I took the truck to the dealer (bridge chrysler in new york) several times and they said there was no problem. After calling the main complaint line several times they asked me to bring it to another dealer in brooklyn.(bay ridge) the service manager dan worked with the service department for another 2 weeks to finally identify that the original time the truck died and was fixed they replaced the wrong part. The service department in brooklyn fixed the truck and I do not have major problems most of the time now but I was without the truck for over 6 weeks over the duration of the lease so far. There continues to be electrical problems with my truck but I do not have the time to leave the truck for another 3 weeks.
On march 1st, 2007 we noticed that all the interior lights in our 2004 durango would not turn off. Contacted the dealership and they couldn't take the vehicle until the 2nd. Disconnected the battery, and re-connected it to take it to the dealership on the 2nd. The dealership had the vehicle until the 6th. My wife went to the dealership on march 6, 2007 to find out if they knew what was wrong, because they wouldn't answer their phones. When she got there she learned that there had been a fire in the service department over night. It was expected that our vehicle had caused the fire. I was completely surprised when I heard the news, but know that I have seen all the reports about similar incidents it doesn't surprise me at all. I am just glad this happened at the dealership, and not at my home. Or even worse with my wife and kids in the vehicle. Dodge needs to wake up and realize that there is a serious problem and notify people before someone gets seriously hurt or killed.
2004 dodge durango that quits while on the highway and after parked.
On march 2, 2007 I got in my 2004 dodge durango limited (hemi) to take my kids to school, I noticed my radio had no sound, the power came on, but no sound at all was heard. After I drove about 1/2 of a mile the speedometer and tachometer gauges started acting erratic, jumping up and down, the radio came back on for a few seconds, then cut out again. The overhead temp control was jumping from 54 degrees to negative 40!. My airbag light came on and stayed on as well as the etc light. After dropping my kids at school, I have not drove this truck, with less than 41000 miles. After reading that fires have started in many other 2004 durango's, I would like to know why my truck has not been issued a recall, what are they waiting for? I can not put my kids in this truck. In october 2006 my truck was leaking from above my drivers side door (34713 miles), we took it to the dealer and they had to re-seal seams above my door as well as other possible areas water could be getting in, one week later my truck started stalling at stop signs, my husband took it do the dealer again (35050 miles) the dealer schaefer and strohminger dodge whitemarsh of course tells us that it is lack of maintenance (not true) and we need the throttle body cleaned ($169.00 and a tune up $182.00) yet just the week before when my truck was there they did the multi-point inspection report and checked that everything was fine. After doing research I found out the issue with the leak above my door was sent out as a customer satisfaction notification no. D10, dated march 2004, why didn't I get this notification? Better yet, why didn't the dealer fix this before I bought it in sept. 04? What good is the warranty from them when everything is denied? I will never buy a dodge/chrysler vehicle again. I have had many vehicles and never had an issue with a dealer not honoring a warranty and fixing problems, this is ridiculous and unsafe.
Interior lights will not go out. Heated seats will not work, air panel lights do not work. Once vehicle has been shut off, I am able to turn off map lights after about 5 minutes. The light in the tailgate cannot be shut off at all. I have an appointment with minot chrysler on 19 feb, and was told they had same issue about 2 weeks ago, with another durango. I was told by them to disconnect the battery, and after reading about all of the vehicle fires, vehicle will not be driven again until resolved. They believe they know the cause, which will cost me about 600.00. Unfortunate I have leased the vehicle, and am over the 3 year, 36000 mile warranty. Vehicle now has about 42000 miles. Also note, my lease is done on the 28th of march.
My 2004 slt dodge durango was serviced for a routine oil change @42000 miles and the dealership did a routine point check evaluation. On feb. 10, 2007 @ 10:45 am while stopping at a traffic light, the vehicle began to lose speed before coming to a complete stop, the engine stopped responding & the panel lights started blinking on & off, then a burning smell started & smoke started to come out of the drivers panel and I exited the vehicle before physical harm could be done to me. I called 911 and they had the fire department to respond. My vehicle was completely engulfed with flames before they arrived. The entire interior of the vehicle was burned beyond recognition. It was extremely unnerving to be a part of this,I had not had any problems out of my vehicle before this horrible incident. It is just unthinkable to realize that I have been driving my two kids in my durango every day for the past 2 years and thanks to the lord above that they were at home on this morning, while I went to pick up the girl scout cookie orders for my daughter, which were in the back of the durango when it went up in smoke. This incident will financial impact my family greatly. The car is now a total loss.
Tl*- the contact stated that while stopping at a stop light in the 2004 dodge durango with 38000 failure mileage, and attempting to accelerate, the vehicle completely lost power. The vehicle had to be restarted. Also, the contact stated that while driving at 20 MPH down a hill and attempting to make a turn he realized that the vehicle lost power. The vehicle had to be restarted. The vehicle has not been repaired.
Tl*- the contact stated that the 2004 dodge durango lost power on 01/05/07. The contact stated that while coming to a stop the engine stalled. The brakes didn't engage when the vehicle lost power. This happened during an evening in which the road conditions were dry and clear. Last summer when the failure occurred, he contact the dealership, and was told that since the engine light didn't appear there was nothing they could do to the vehicle. The contact stated that he filed a complaint with the manufacturer ,and they came to inspect the vehicle and found nothing wrong with the vehicle. The contact case # for dodge manufacturers is # 15848035 and this case was done on 01/08/07. The contact found a defect investigation with the federal safety agency action# ea05018. Updated 03/02/07.
04 dodge durango hot electrical smell under the dash. Heating and cooling control lights don't work and interior lights when don't work correctly, hatch door light stays on all the time, I had to pull the bulb out, drains battery. Cd player don't work properly. Recall campain id number 03v528000. When I contacted chysler the said that my VIN number was not on the recall list.
(1) I got into my 2004 dodge durango slt and began driving. I noticed that the interior lights were on. I attempted to turn them off but they would not go out with the overhead switch. I read the manual that stated lights would go out after 8 minutes if there was no key in the ignition (2) when I arrived home I got out of the car and went inside my home. A few hours later I went back out to the car.when I opened the door a vapor cloud billowed out and a very strong odor of burned electrical components was in the driving compartment. When I started the car I noticed a number of non-working components including. 1 - all guages (needles non responsive to actual running conditions) 2 - odometer and gear selector (digital readouts not working) 3 - interior lights 4 - backlighting for termperature controls and various other controls (3) this woccured just over a month after purchasing the vehicle used. I have yet been able to afford to fix the problem, and the dodge cetified dealers refuse to give me any kind of quote on the approximate cost to fix this problem. I will update this when I finally get this fixed.
At approximately 10:30pm on december 26, 2006 our 2004 dodge durango caught of fire. We originally noticed the interior lights would not go off either manually or automatically. After driving the vehicle for about 45 minutes smoke poured out of the dash board and within minutes fire erupted and ignited the interior of the vehicle. Flames broke through the windshied and caused additional damage to the roof of the vehicle. Firefighters arrived on the scene within 10 minutes and extinguished the fire. All of our personal property was damaged and my daughter (7) and son (5) will still not fall asleep at night in fear the house will catch on fire since we have an attached garage.
Instrument panel fire in 2004 dodge durango. Dome lights came on and stayed on. Took to dealer who diagnosed instrument panel computer malfunction. Did not replace, left dealer. Within 10 minutes, instrument panel started on fire and vehicle burned to ground.
We bought our durango in april 2006. It is a 2004 and just reached 40,000 miles. Today when we drove it the dome lights came on like always when we got in the car, but then they never turned off. We thought maybe our switch or something was bad. We got home and parked it, then about 20 minutes later, we went to get into it and ....it was filled with smoke. The whole front of our car is burned...the dash, the windshield, the seats, the ceiling is all burned and hanging down with the wires all melted and burned. We are so lucky this didn't happen to us when we were in it, or that it didn't reach the gas tank and explode. We think probably the lack of oxygen inside of the car killed the fire before the whole car was burnt to the ground. Anyway, I have no idea what to do. I am calling our insurance in the morning, but I can't help but think after researching the internet tonight and reading so many of these exact same reports that this is a dodge issue. I would be grateful to hear back from you . Thanks.
An instrument cluster circuit board capacitor caused the dome lights to remain on and the battery to die. There is a recall for this but my VIN is not included in recall number c43.
On 12/31/2006, as we were leaving in our 2004 dodge durango, the automatic door lock mechanism engaged, and then the interior lights came on by themselves and would not dim. We initially could not get them off, but we finally were able to turn off most of the interior lights except for liftgate light. Since that time, none of the interior lights come on when opening the door. Also, on the awd and 4wd switch panel, the neutral light stays on all the time. The alarm also goes off when using the key. We took the vehicle to the dealer on 1/2/2007, and then had to bring it back the next day for an actual appointment. They informed us that the instrument cluster panel, which is what is causing the issue, is on back order, and we have to wait 3 weeks to take it in so they can order parts. We will have to have a rental car as it will take possibly 4 days, and apparently we cannot accrue miles on the durango during that time. In the meantime, with the other complaints that have been filed with similar problems like this and the possibility of fires, we are leaving the car out in the driveway just in case.
Tl* - the contact has a 2004 dodge durango with an odometer reading of 43000 miles on it when the instrument panel caught on fire. The contact stated that on 1-4-06 while driving at 15 MPH the lights on the instrument panel started to blink off and on and he detected smoke. The contact was able to get out of the vehicle before the instrument panel caught on fire. The fire department extinguished the fire. The fire report will be available.
2004 hemi durango, driving down freeway and vehicle shuts off. Placed vehicle in neutral and recovered. Coasted to a stop in breakdown lane. Placed vehicle in park and re started vehicle. It took 2 attempts to re start it was almost like the engine had loaded up. It then re started fine after the 2nd attempt. This has happened on several occasions during driving but only once at fwy speed.
2004 dodge durango. Initially interior dome lights would not automatically dim and turn off upon entering the car. Lights would turn off by manually pushing button twice- once to dim/ needed to wait a period of time/ then again to turn off. This began 5 days ago. After back hatch was opened and closed, back hatch light stayed on continuously, this began 3 days ago. Bottom of instrument panel/ heater area failed to illuminate on occasion. This began about 3 days ago. Drove yesterday, driving fine other than these electrical issues. About 1 hour after driving car, horrible smell occured in interior- smelled like a cross between something burning/ melting and paint fumes. Upon starting the car the windshield wipers started on high speed and the tow light was flashing- could not turn off wipers. More of instrument panel lights were out, electrical system seemed crazy. Immediately turned off car, afraid of a fire. I've found other similar reports of 2004 dodge durangos and have had auto towed to dealer. Initally they need to replace the circuit board as it is fried and then look at the TCM. This car is only 2 years old .
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