Yesterday I started my 2011 dodge durango up on my lunch break. The vehicle then omitted a high pitch sound. It almost sounded like sirens, and the sound got louder as I began to drive. About 30 seconds after the noise, my battery light came on. After arriving at my work 5 minutes later, I called my husband and he said it sounded like an alternator issue. The vehicle was parked a little over 3 hours when he arrived to my work. He popped the hood, and smoke had filled up in there. He couldn't tell where the smoke was coming from because it was everywhere. He eventually got into the vehicle underneath the passenger seat to unplug the battery. At that point we called a tow truck to take it to the dealership. When I tried to get the key fob into the ignition, it would not go in without force, as something had melted inside there as well. I checked the federal safety agency database for any problems, where I did find a recall for the exact same issue for my year, make and model. However, after entering my VIN#, the recall said it did not apply to my vehicle. I think this should be investigated further, as this could have turned out to be a deadly scenario.
2011 Dodge Durango electrical complaints
Page 6 of 18: complaints 131 to 160 of 514, newest first, as owners wrote them.
On august 19th I was driving with my kids when all of a sudden all the warning lights along with my seatbelt warning lights started to go on and off. My radio and my control panel started to turn on and off on its own. Also the AC stopped working, it sounded like it was running but no air flow would come out. Then I began to have no acceleration. We researched that there will be a recall on the alternators for my 2011 durango but because nothing has been released dodge told us we are on our own. This could have caused an accident and I had no warning about what could happen. This is a big safety concern especially when this is our family car and my kids are with me in the vehicle.
While driving, a load whining noise started coming from the engine compartment. Shortly after, the A/C started blowing hot air. We stopped the vehicle and turned off the engine. When I opened the hood, smoke was coming from the alternator and it was very hot. When I got the vehicle home the battery was drained of electrical power. The alternator was removed and the battery post had a short circuit to ground.
I have a 2011 dodge durango with 53000 miles on it. The alternator has went out and needs to be replaced. There is a the federal safety agency campaign number 17v435000 that describes my vehicle perfectly, yet my VIN number is not included. Luckily I got my vehicle in to the dealer before the vehicle shut off during driving on a highway or road. This could have happened. There are a lot of people that have had similar complaints that they have the same make, model, engine, alternator that is in the recall, yet theirs is not included. I really hope dodge/chrysler expands this recall because it isn't just limited to the vins that they have notified. The system is definitely more wipespread and can be proven easily by all the complaints similar to mine. I have contact dodge and they have not been helpful so far. This will end up costing me almost $900 on a part that should be recalled. They need to be held responsible for this.
Tl* the contact owns a 2011 dodge durango. While driving 55 MPH, the vehicle stalled and all the warning indicators on the instrument panel illuminated. The vehicle was towed to westbury jeep, chrysler, dodge, ram (100 jericho turnpike jericho, long island,11753 (888) 571-6211) where it was diagnosed that the alternator malfunctioned and overheated. The vehicle was not repaired. The contact researched online and found an upcoming recall to be issued on august 24, 2017, but was not sure if the VIN was included. The manufacturer was notified of the failure and was awaiting a callback to verify if the VIN was included in the upcoming recall. The failure mileage was approximately 90,300.
Driving home from a family trip 220 miles away my 2011 durango dash lights and gages went haywire flickering on and off, windows would not roll down, AC went out but heat was blowing, loud high pitch sound came from the engine, radio went out, wipers going on full speed and could not turn them off. Finally we lost power steering, parked and the car shook bad as we turned it off. Went to turn on and nothing it wouldn't start. Aaa came out said alternator was toast, replaced that then it said battery was dead,( couldnt even get the vehicle in neutral to tow), so replaced that. Was able to drive for about 3 miles and it started all over again but this time a bad smell (burning smell) came from under the passengers seat, battery was making a sound and was extremely hot! I had my 3 little kids in the car with me and this thing could have blown so we had it towed! It has 79000 miles on it, never had an issue, and just had the recall done about 2 weeks prior that supposedly prevents this! The dealership has it now. Ive just dumped $700+ and it didnt even fix it! This could have caused a serious accident for my family and others or worse caught on fire with us in it! This was my first dodge and will be my last especially if dodge does nothing to fix this!
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving at 30 MPH, the contact heard an abnormal noise when the ABS warning light illuminated. In addition, all of the warning lights illuminated, the A/C failed then the radio and then the vehicle loss all power. The contact was able to pull the vehicle to the side of the road. The vehicle was not able to restart. An eyewitness (family member) was contacted and able to assist and notice the battery was extremely hot and the power cable to the alternator. The eyewitness disconnected the alternator, replaced the battery, and drove to the contact's home. The dealer (ram country chrysler, plymouth, dodge, jeep, located at 36111 us -90, del rio,tx, 78840) was contacted at 888‑636‑1505 where they advised that the vehicle was not included under the federal safety agency campaign number: 17v435000 (electrical), however that the vehicle could be schedule to be brought in to be diagnosed. The vehicle was not diagnosed due to the diagnostic fees. The manufacturer was made aware of the failure and confirmed the vehicle was not included in the recall, however that she would escalate the failure but no additional assistance was provided. The failure mileage was approximately 130,000.
When driving my car the alternator failed and started smoking without warning. The car lost all power luckily I was able to cost to safely and get off the road. My problem is I seen a recall for this very issue but my VIN was not in the recall. This is completely unacceptable as my failure was exactly what the recall is for. Not only did my alternator short out and almost catch fire it fried my PCM. Now it sits in the shop and is costing me almost $1500 to fix. How is it ok for them to only recall some cars and mine has the exact same safety recall but my VIN is not covered
I have different problems, the airbag warning sometime comes on, the car doesn't start sometimes and stall too. The back door open when nobody is in the car. Backup camera doesn't turn on sometimes. The leather cracked in all seats. Last sunday july, 23 2017 @ 2:00pm got on fire. Total loss of my vehicle.
While sitting at a stop light my wife noticed smoke coming out from under the hood, when she pulled over she found the alternator smoking. She immediately shut the car off , but parts of the alternator are burnt. The battery was extremely hot as well telling me it was overcharging.
Vehicle was parked at work. I got off work came to vehicle entered and started engine after about 1 minute, a buzzing sound came from under the dash, then I began to smell smoke like burning wires or something electrical under the dash. Then I saw smoke coming from the engine compartment (under the vehicles front hood). By this time about 1 minute had passed with the engine idling in park. I opened the hood and looked in to see that the alternator was smoking and red hot inside. I tried to turn off the engine, but no response from the ignition button, then crazy electrical things happened with lights dash wipers and etc., then the engine died, and there was not any power or battery everything was dead. I am glad I was not out on the freeway when this happened, or had the family with me. Vehicle was towed to auburn transmission and auto repair. Ph. (253)737-5913 it is my belief that the alternator went to a dead short and killed the battery so fast, it was amazing to see. I thought there would be some kind of fuseable link to prevent such a thing from occurring. That is a most dangerous design, fire prone.
We were driving our 2011 dodge durango to the dealer because the battery light had come on. While waiting in the left turn lane, everything went haywire. Windshield wipers started, lights coming on and off, etc. There was a faint burning odor and the car completely shut down. Couldn't remove key and emergency flashers wouldn't even work! Had it towed to the dealer where they confirmed it was the alternator. Also blew battery, engine component and other things. So far, it is not showing up under any recall but hoping .., I have called fac and gave them the information.
On july 3 I was driving our vehicle on a country road when the battery light came on shortly after pulling out of the driveway. We had been on vacation and figured the car had sat for 10 days without being driven and just needed a charge. The light indicator came and went before the car started doing weird things: hazard lights, windshield wipers, seatbelt light, etc. The car quickly lost power and everything locked up leaving us stranded on the side of a gravel road. We couldn't even release the keys from the ignition. There was a burning smell and the car had to be towed. The alternator went out, in turn burning up the ems system. This part is on national back order. We have been without a car for over two weeks now. The recall for the alternator was for a smaller amp. Ours is a 220amp. They are telling us production of the part may take up to 10-12 more days.
While driving on the interstate, my battery indicator light came on. I immediately exited the highway. Upon doing so, I could smell something burning. I pulled into an auto zone in sallisaw, ok. I asked an employee to test my battery and alternator. When the hood of my 2011 dodge durango citadel was lifted, it appears my 220 amp alternator was burning. Smoke was coming from it and it had the smell of something burning. My car shut off. I had to be towed to a dodge dealership where it was discovered that my alternator did burn and it also fried my battery and the PCM module. All 3 repairs and labor cost me $1,600, not including the towing of my vehicle. After much research, it appears that I'm not he only customer who has experienced this. Unfortunately, the recall is only on the 160 amp. This is safety issue that needs to be checked. The service guys stated that there was a malfunction and that my car could've easily caught fire trapping us in.
Tl* the contact owns a 2011 dodge durango. While the vehicle was stationary, the alternator caught fire and the contact smelled a burning odor through the air conditioner vents. A police report was filed. The fire department extinguished the fire. There were no injuries. The vehicle was towed to auto-excel in akron, ohio where it was determined that the federal safety agency campaign number: 14v634000 (electrical system) was the cause of the fire. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The failure mileage was approximately 90,000.
All gauges radio and lights shut off and engine acted like it was off while accelerating to speed
Tl* the contact owns a 2011 dodge durango. While driving on the highway, the vehicle experienced a loss of power. The battery and check engine warning indicators illuminated. The vehicle was towed to an independent mechanic (dave grimms) where it was diagnosed that the alternator was defective and needed to be replaced. The manufacturer was notified and the contact referenced the federal safety agency campaign number: 14v634000(electrical system); however, the VIN was not included due to the amp being a 180 not a 160. The failure mileage was approximately 94,000.
On june 14, 2017 I was driving my 2011 dodge durango home from work and the battery light came on while I was on a busy highway. I exited the highway and pulled into a mall parking lot and suddenly the interior temperature of the car became extremely hot, so hot, I could not stay inside of the vehicle. I started to see and smell smoke, so I turned the vehicle off and opened the hood; as I it opened there was a large amount of smoke and I closed it to snuff out any fires. I had the vehicle towed to my mechanic and was told my alternator had gone bad. The explanation I was giving was: the silicone diodes in the alternator rectifier bridge may experience thermal fatigue due to cyclic loading from the electric hydraulic power steering (ehps) system, eventually resulting in no output, reduced output, or a fully shorted to ground condition. These failure modes vary in their time to failure and warning to the driver. Depending on the failure mode and timing, system voltage may drop to critically low levels, disabling systems such as the anti-lock brake system/electronic stability control, engine control module/central body controller, or a total vehicle electrical system shut down (in the event of a short to ground failure mode). I experienced a total system shut down. The alternator not only failed but shorted out my battery, fuses and computer module. I called dodge corporate and only received an apology.... Dodge has a recall p60 recall which applies to 160amp alternator. This recall was not applicable to my vehicle because it has a 180 or 220 amp alternator but if it is failing like the 160amp alternator then dodge should be responsible for the defective part.
Burning smell coming from front vent area.no warning lights came on, no check engine light, nothing. Car is not heating up..then all of a sudden a poof of white smoke comes out from front dash somewhere? Do not know exactly where as I was driving on freeway at the time. It stopped within a few seconds. Got home and button to open garage not working.also bluetooth stopped working. Don't know whats going on but seems to be electrical and unsafe.smells like wires burning
May 2017 my daughter was driving her 2011 dodge durango with 68k with two kids in the car, the battery light came on and then went completely dead shortly after. We got it to an electrical shop to find the battery was dead and the 180 amp alternator had stopped operating. After some researching I found a recall (p60) and it only applied to 160 amp alternator. I called chrysler (case #31556595) to see if they could help and was denied. We had to pay for the repair which cost me $400.44. I feel this is a safety issue that should be included in the recall.
Several times a week with no specific time of day, heat outside, drive time etc., my 2011 dodge durango will act like it will start and it will continue to turn over and over until it finally stops. Eventually after a few tries, it will start. We changed the battery thinking maybe it was that, but nothing...I have read a few "complaints" that have had the same thing and they are saying it is a tipm problem. My vehicle isn't under the recall list, but it is within the year they are recalling it.
My vehicle was in motion on a city street when it completely shut down without warning. The engine stalled and there was no power to the vehicle whatsoever. I was unable to steer, brake, put the car in neutral, roll down windows, unlock doors, or have my hazard lights on. I was blocking traffic and had no way to signal to other drivers that my vehicle was stalled in the middle of the road. After having it towed to the dealer, I was told the alternator shorted out, which in turn fried the battery and powertrain module. The dealer agreed to pay to replace the powertrain module at no cost to me but the remaining repairs cost me $1300. Upon doing some research I discovered that as of october 2014 more than 435,000 vehicles were effected by an alternator recall, including cars the same make, model, and year as my own. I found other complaints online of owners of the same type of car who experienced a similar breakdown while driving and they were told that the repairs would not be covered. I called chrysler's customer service line and they investigated the issue but refused to pay for the work. Having a car stop driving without warning while in traffic is extremely dangerous. Knowing there are other vehicles out there experiencing the same issue indicates to me that the alternator recall should be extended to include additional cars. I would like to be reimbursed for my expenses and to be sure that other drivers do not experience this dangerous situation that could easily result in a very serious car crash.
On 06/23/17 while driving my 2011 dodge durango my battery light came on with in the next mile I turned to pull off of the road to ensure everything was ok my dash lights went haywire and excessive heat started coming out of my vents and a burning smell started the vehicle shut off and would not do anything or restart. My vehicle was towed to the auto repair shop and it has been determined that the battery is dead, the alternator is dead and the PCM is fried..... While do some research I came across a recall the p60 recall for the alternator fir the dodge durango years 2011-2014 which would be the same vehicle I have other than the alternator is 160 amps and my durango has a 220 amp alternator. I believe that this needs to be investigated to include the 220 amp alternator under the same recall as the p60, because the vehicles are the same and it appears that the issue I had is the same as the 160 amp alternator.......
Tl* the contact owns a 2011 dodge durango. While driving out of a parking space in the rain, water was noticed entering through the overhead map light unit. The vehicle was serviced per the federal safety agency campaign number: 15v879000 (electrical system, interior lighting) at driver's village (5885 east circle drive cicero, ny 13039 (855) 254-5196). The contact also mentioned that the vehicle was equipped with a sun roof. The vehicle was not diagnosed or repaired for the leakage failure. The manufacturer was not made aware of the failure. The failure mileage was 111,326.
Takata recall. While the car was in march, the alarm of battery appears and in some seconds there started appearing system alarms of assistance of parking, airbag, brake, etc. What forced me to stop me to avoid an accident. The alternator failed suddenly, without giving any previous indication of the fault. On having checked your page the fault that happened is the same of the recall p60. Nevertheless the happened on having checked safety campaigns of my vehicle for number of VIN does not appear any slope.
On thursday, june 8, 2017 I had just exited a major freeway and was coming up to a red light when all of the sudden my A/C started blowing hot air. As I made my left turn to head home all of the lights on my dash came on (saying service park assist, driver seatbelt unbuckled, ABS, and many others) as I crossed 3 lanes of traffic to get off the road and in to a parking lot I lost all power to my vehicle. I parked in the parking lot and turned off the vehicle, opened my hood and it was full of smoke and you could smell the electrical burn from a fire. My vehicle was impossible to get loaded on to a tow truck because in the process of getting it into neutral to load, the wipers began going off, along with all of the dash lights and the smoke began again and started to fill the passenger compartment. By the time we got it home to drop it off there was no power to the vehicle at all.
Started out while I was driving down the highway, and that's when my tire pressure warning light came on saying my rear drivers side tire had zero pressure. Pulled over, checked it, and it was still full. So then I called a mechanic and he said it sounded like a bad tire sensor. A few days later my passenger window started to short circuit when trying to roll it up or down while driving. Then yesterday my battery light came on again while driving. All of this would come and go intermediately while driving. Now today, after parking and turning it off, I came out to a completely dead car that burns up battery jumper cables when trying to jump it off another vehicle.
I have had to replace the alternator in my car twice and I'm now at a repair shop preparing to replace it a third time. There is a recall issued that I've been told my car doesn't qualify for - rc-p60-14. I've read the description on the recall bulletin and discussed with service personnel at the dealer as well as the shop I'm at now. They believe my issue is the same yet chrysler refuses to acknowledge that my vehicle qualifies. Chrysler recall assistance has told me that they have received similar complaints and to keep my receipts. I would appreciate any help with this matter.
Faulty vehicle 180 amp alternator caused a very dangerous situation for me and my passenger and other vehicles driving behind me that required a sheriff to keep other vehicles from wrecking while trying control the vehicle while driving. The dashboard and all eletrical functions started going haywire all at the same time when driving on a very winding curvy busy back road, lost steering controll, all message center lights flashing and wipers going all at the same time hot air blowing through AC vents, then vehicle abruptly stops while smoking acting as it seemed to be over heated or something burning. Had to manually get doors unlocked to get out of vehicle quickly before another vehicle would hit us. Vehicle key stayed stuck in the ignition and vehicle could not be started or placed in reverse or neutral to push the vehicle to safety to make sure other drivers would not crash where the vehicle abruptly stopped, this happend while vehicle was running with no warning signs prior to happening. How can dodge only recall 2011 160 amp alternators and not the 2011 180 amp alternators that are clearly putting the customers and others lives in danger for the same issues. This needs to be recalled and repaired. This faulty alternator issue is causing damage to all 2011 dodge durango and costing drivers to almost be in serious accidents and lots of money for repairs. When purchasing vehicles we are trusting that they are safe
Tamara recall vehicle won't start wiper keep going on and they are off it has a bad tipm the brake system makes a lot of noise.
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