Tl* the contact owns a 2011 dodge durango. While driving 25 MPH, the contact heard an abnormal noise and smelled a burning odor in the vehicle. Afterwards, black smoke appeared and the vehicle experienced a complete loss of power. The contact observed flames; however, after the loss of power, the flames extinguished on their own. The vehicle was towed to the dealer where it was diagnosed that the failure occurred due to the alternator. The vehicle was not repaired. The manufacturer was notified of the failure and referred them to the federal safety agency. There were no injuries and a police report was not filed. The failure mileage was approximately 65,000.
2011 Dodge Durango electrical complaints
Page 7 of 18: complaints 161 to 190 of 514, newest first, as owners wrote them.
Passenger side continues to blow hot air no mater what the setting is on. No cold air will come out when it is switched to air conditioning and heat temp cannot be regulated.
My GPS/radio goes in and out and now my headlights are having to be constantly replaced. My tail lights I have to hit the back of the truck for them to come back on. My vehicle has been stationary, in motion and while driving on a highway
While driving, all warning lights suddenly came on dashboard. Vehicle then stopped in the middle of the highway. Something overheated, because I could smell something burning under the hood. I could not get the vehicle to start again or even put it in neutral. I had to call a tow truck. There is a p60 recall for this type vehicle that describes exactly what is going on with mine. The recall as of now is for alternator with 160 amps and I have 180 amps. This too needs to be added to the recall because of safety issues.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic), 14v530000 (electrical system), and 15v879000 (electrical system, interior lighting). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have had a recall since the beginning of last year, each time I contact a dealer they are stating that parts are not available my car is experiencing electrical issues.
I was driving in the city on a very busy street when the car made a weird siren noise; then my seatbelt lights went off, my park assist started flashing, my traction control other lights were flashing, the radio flashed off and on, then went out. Then my wipers went on, and then I lost power steering, brakes were not working, and the car slowly died. My hazards didn't even work, so I almost caused an accident. My car died in the middle of a very busy street and I had no hazards to warn anyone! A very scary situation to have especially with your 12-year-old daughter in the car.
The alternator shorted out, I was in a parking lot at a grocery store and it just died like turning off the key. I tried restarting the vehicle and it would do nothing. Had it towed to a local repair shop and what they found was a shorted alternator. The shop checked for tsb's and recalls and found a recall for like conditions on vehicles equipped with a 160 amp alternator. My vehicle is equipped with a 180 amp alternator according to the dealer and isn't covered. My question in this matter is. Did the 180 amp alternator use the same rectifier assembly as the 160 amp alternator?
Sudden and complete electrical malfunction with engine failure during operation. For the past year we have experienced intermittant electrical problems with the climate control, auto headlights and the entire dashboard flashing and failing with loss of power.
My wife was driving the vehicle when the battery light came on. A few minutes later all the lights on the dash came on, the wipers came on, and the car shut off. Luckily she was able to get to the side of the road, but the car was locked, and nothing worked. I tried to jump start the car but it would not work. I replaced the battery and drove it home 3 minutes away, and the battery light came back on. I could smell a burning wire smell, and the battery and alternator were very hot. I read online about numerous problems with the 160 amp alternator, and that many had been recalled. I called the dodge dealership and they said my vehicle does not have any open recalls. This seems to be a major safety problem. I replaced the alternator myself and the next day the battery light came on again. At this point I am not sure what is wrong, but have read online that many people had this issue and it blew either the fuse panel, or a PCM. This is the 3rd electrical issue I have had with this vehicle between 0 and 57,000 miles.
Tipm problem. All sorts of electrical problems especially the car alarm going off in the middle of the night. I've read complaints regarding this online and nothing seems to force chrysler to remedy this. The repair for this is at least $1,000. Which is an outrage since chrysler knows this is a defective part. My car has less than 33,ooo miles. Please do something!this has gone on ever since a sun visor recall repair.
Very unclear how my durango was not included in the mass recall of alternators that immediately stop working and start to burn. Mine did just this, stopping my vehicle in the middle of traffic and almost causing an accident. I also smelled burning and there was smoke coming from the engine. It was towed to a nearby auto shop whereupon the alternator was replaced but the vehicle still did not operate. It was then towed to ganley chrysler dodge and that alternator removed and another put in. The vehicle also incurred costly repairs to the computer (PCM) system failing due to the alternator. I do not feel this is a normal wear and tear issue at 85k miles. I have called chrysler and they refuse to assist, claiming I should not have had it repaired before calling them. The dealership never gave me an indication that I should proceed this way.
2011 dodge durango citadel (63,365 miles) just like many others I'm have the same problems with my vehicle . My wife had just picked my children up from school and just as she starts to pull off the dash lights started going haywire and shut down. I immediately showed up to evaluate the situation, open the hood of the car to a smell of burning wires. I then called to have the car towed to my home. I got on the line (internet) and search around only to find out that many others been having these problems with this same year/model car . This vehicle is putting families lives in danger and there's not enough being done about these problems.
Dodge/chrysler/jeep said that they will not include my car in the p60 recall because my car's alternator was not supposed to be apart of the recall. This is the recall in which some of the dodge durangos have a faulty alternator that eventually fails, unexpectedly and may cause damage to other parts of your ABS, ECM, PCM, battery or other parts of your electrical system. On dec. 26th, 2016, I was driving when I began to smell an electrical-like, smell. We found out that my alternator failed and the next day, it began smoking and shooting sparks while at the mechanic's shop. I call dodge, asking about the recall (after the mechanic that we hired discovered that many other durango owners experienced the same issues) and dodge said that my car didn't have the correct ampherage of alternator to be included (the recall includes 2011 dodge durangos with a 3.6 l engine and 160 amp alternators only). However, the alternator that the mechanic removed and replaced was the correct # of amps for the recall (160 amps), even though the factory spec sheet for my truck (which was read to me by a staff member at dodge corporate's recall line) says that it should have a different # of amps (my truck is supposed to have a 220 amp alternator on it, but when the alternator failed, the mechanic removed a 160 amp alternator off of it). Now I have about $1500 worth of repairs for this truck and no one is taking responsibility. My truck either has a 160 amp alternator that the prior owner of my truck put on it which subsequently created the p60 recall problem or dodge screwed up and put the wrong alternator on (a 160, instead of a 220) or the wrong info about my alternator is included on the factory spec sheet.
Check engine light came on when customer went to start vehicle made a tipping noise when wipers turned on themselves. Drained first battery (indicator warning lights concern). Tipm shorted internal to asd relay power PCM shorted on grounded side to tipm.
Wife was driving and battery light turns on after few miles she stops on my daughter work ( ghirardelli warehouse in lathrop california ) she called me saying that vehicle was smoking, she and my youngest daughter got out of the vehicle, the alternator was burning, when it was checked also the battery was damage and the fuse box, I asked manteca ca chrysler dealer and they said that the can't do anything than repair the vehicle in my own cost because there is not a recall for this vehicle but I know that this happen already in others dodge durangos that's why im writing this complain. My vehicle dodge durango crew all awd 2011.
Tl* the contact owns a 2011 dodge durango. Shortly after the vehicle was repaired per the federal safety agency campaign number: 14v530000 (electrical system), the vehicle stalled more than once. The contact was uncertain if the remedy from the recall caused a failure. The manufacturer was notified. The approximate failure mileage was 112,000.
Tl* the contact owns a 2011 dodge durango. While driving approximately 30 MPH, the headlights flickered rapidly and the instrument panel illuminated. In addition, the power seized. The vehicle restarted after several attempts. The vehicle was not diagnosed or repaired. The contact stated that the VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.
While driving on the highway at 50mph all interior lights started flashing and the heating system turned on unexpectedly. Approximately 1 minute later the car shut off completely. I lost power steering and brakes. I was able to coast the vehicle to a turn lane where the battery completely died so I was not able to turn on my hazard lights. Several vehicles almost collided with my vehicle while I waited for a tow truck. I was towed to the dealer where it was found that my 180 amp alternator (not covered under the other alternator recall) failed which damaged the serpentine belt, idler, and tensioner pulleys, battery, and PCM. All these components needed to be replaced which added up to $2400.
This is the 3rd time since august 2016- so 3 to 4 months timeframe- my dodge durango has died on me while driving. This means a complete loss of steering, lights, power, the vehicle is completely dead. This is a safety issue. I can barely make it to the side of the road without crashing. An investigation needs to be opened up regarding this. They have recalls against the alternator but are not honoring them.
Vehicle has had campaign 14v530000 (and all other recalls and powertrain tsb's) performed. While driving on highways and rural roads, engine shuts off abruptly, causing loss of steering assist and only a couple brake actuations before brake assist is lost (occurred before tipm campaign, still shuts off after campaign). Typically occurs during coasting or mild braking when preparing to enter a turn (does not matter if right or left turn). No "check engine," alternator, or other warning lights appear on the dash (as they would if the engine stalled) -- it is as if ignition switch were immediately turned off. Occasionally when engine shuts off, the instrument cluster gives a forward collision warning disabled warning (but the fcw does not beep, alert, signal, etc. Before the engine shuts off, and there was no obstacle to set off or block the fcw). Since engine seems to shut off, there are no codes active or stored after the engine shuts off. Repeated trips to dealership, and they can not diagnose, or cause the issue to occur.
Takata recall thursday I was on my way to work and why I was driving my durango the battery light came on and everything kept blinking and mess up. Why I was on the highway the truck automatic shut down. I thought it was my battery so 4 people gave a jump. The cables wires start burning melting off. It happen four times. I almost lost my life on the highway. Now they trying to make me come out of pocket for something the factories mess up on. I don't thinks this is fare. The dodge durango is dangers. I love the truck but I wouldn't purchase it if I knew it was going to give me problems or kill
Tl* the contact owns a 2011 dodge durango. While the vehicle was parked, the front passenger side of the vehicle caught fire. The fire department extinguished the fire. A police and fire report were filed. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was included in the federal safety agency campaign number: 15v879000 (electrical system, interior lighting). The failure mileage was 101,000.
My car stalled while driving a couple times. Took it to the shop and found out it was the alternator. I had to have it replaced.
Tl* the contact owns a 2011 dodge durango. While driving approximately 50 MPH, the battery warning indicator illuminated while pulling into a parking structure. The contact noticed smoke under the hood and parked the vehicle. The vehicle was unable to be restarted. The contact discovered that the smoke was coming from the alternator. The failure recurred twice. The dealer diagnosed that the thermostat housing and the cooling sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.
On no 1, 2016 when I was going at work, I was driving on west park hwy (houston, tx), and suddenly my car stopped working in the middle of the road, all the system has stopped working, and the front car started smoking (burn, & fire). And I survived by the grace of god. I call the towing services so as to move the car from the hwy to my house. And I can't really tell you what exactly happened. But the constancy is, my car is not drivable until now. And my insurance company sent some expert so as to assess the risk, and they told me what happened is the defect of the constructor (chrysler group llc), because there are more than 300 hundred cases of complaints similar with my explanations. And from this day to now, I am traumatized by this incident. It is the reason that I am writing to you so as to solve this hazard or main issue. And actually my car is parked at home (15770 bellaire blvd, #2107, houston, tx77083). My insurance claim number is: state farm: 53-0079-5s5. N.b.: I also attached the towing receipt issued by the towing services.
Tl* the contact owns a 2011 dodge durango. While driving, the contact observed an abnormal odor coming from the vehicle and the check engine and battery indicators illuminated. It was diagnosed that the alternator and battery failed. The vehicle was repaired. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was 75,682. Updated 01/26/2017*ct updated 07/06/18
Alternator caught fire, stalled engine, and destroyed the computer chip, but manufacturer said it was not there fault.
We were driving down the highway and our battery light turned on I immediately exited and since the dealer I purchased it at was just about a mile away I drove it there as soon as we hit the corner about a block from the dealer my dash started flashing my seat belt warning lights started flashing radio display went out park assist went out windshield wipers came on AC started blowing hot air the dealer said it was my alternator and battery paid 1500 to get it fixed drove it home and 2 hours later went to run some errands and had the same exact problems happened except this time it completely shut down power steering good thing I wasn't on a busy street or it could of been pretty bad had to get my car towed home since dealer was closed now monday morning service department sent a tow truck for my vehicle let's see how much this costs me now
My 2011 dodge durango, 3.6l/v6 with 180amp alternator - alternator rapidly failed while driving ("in motion"), causing complete shut down of the vehicle and disabling both the battery and the control module requiring them both to be replaced. This complete shut down caused the ABS and steering to lock up and all my electrical including my flashers to not work. This is a major safety concern and is identical to the p60 recall of this same vehicle built with the 160amp alternator which is virtually the same as my vehicle. I was never informed of the p60 recall and believe that my vehicle and all others like it should not be excluded from this recall! Fortunately I was not driving in a location with high speeds or heavy traffic at that moment but had it failed only minutes later someone could have been seriously injured or killed because of this design flaw. Clearly this is a major safety issue and just because the alternators are slightly different amp then that of the current recall those vehicles should not be excluded from the recall. I have seen numerous similar complaints from other owners with the 180amp alternator. Please contact me if there are any questions regarding this information, including any further details regarding my receipts for repairs.
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