While driving, I experienced a sudden loss of electrical power. I had the car towed to a dodge dealership where after more than a week I was told that my alternator failed and could not hold a charge, which caused my battery and other components to fail. I discovered that there was a 2011 dodge durango recall (# p60 / the federal safety agency 14v‑634) dealing with a sudden loss of power to the alternator. Although, this recall seems to match my vehicle description and problem, I was told by the chrysler company and the dealership that my VIN number does not match the recall list and there must be no relation. It seems to me that my car's problems matched the recall exactly and based on that recall I should be reimbursed the $2,000 spent on repairs.
2011 Dodge Durango electrical complaints
Page 8 of 18: complaints 191 to 220 of 514, newest first, as owners wrote them.
Safety issue on my 2011 dodge durango. While driving home after work late one night, the durango started acting up like it was possessed. The lights would go on and off, the wipers went on and wouldn't shut off, seats went back and forth while driving!, radio, heat, AC. I was in traffic and finally managed to move over to a secure location out of harms way no sooner did I pull off the side of the road then the dodge completely died. I had to coast down a hill. Tried to turn it over and nothing. No lights no radio no nothing. It was dead. Had to have it towed to the dealership. The dealer claimed it was the battery, installed a new one and sent me on my way. Fast forward to less than 2 weeks later- same problem. Driving to drop off my 5 year old and it starts acting up again completely possessed. How is this safe? I made it to work with it going crazy. At lunch, I went to start it and check it out. Dead. Brand new battery dead. 400 bucks down the drain- when that wasn't the problem. Not to mention the 200 bucks to tow. I brought it to a little shop around the corner and they couldn't find the problem and towed it back to the dealer. And there it sits. No one can figure out what is wrong with it over there. It is really pathetic. So now add'l tow charges-$200, no vehicle to get back and forth to work and child's stroke therapists, and had to break down and pay for a rental. What a joke thanks dodge. They are well aware of the tipm issues and refuse to recall any of their vehicles. This is a huge huge safety issue. Everything just dies.. The engine the brakes don't work nothing.
There is a known recall for the 2011 dodge durango with the 160 amp alternator. We have a 180 amp alternator and experienced the exact same problems as the recalled 160 amp. Our vehicle caught fire after a short drive. Chrysler refuses to include the 180 amp alternator into the existing recall. A short internet search will reveal countless other victims.
Upon starting my 2011 dodge durango I noticed a whining noise coming from my engine. Drove around the parking lot for another for a minute to see if the noise would stop, I parked the car turned it off and started it again the noise was still there. I drove the car towards my home, the noise stopped about 5 minutes later the battery light came on. I took the car to the nearest auto store for them to test the battery. Upon opening the hood of my car smoke came pouring out with an awful burning smell. I was advised that I was not to drive my car that it was cause more damage due to the alternator being very hot to the touch and smoking. My vehicle was fixed, the problem was the alternator, my vehicle has 72,000 miles. This is the 4th major issue with my vehicle.
While driving on the nj turnpike aprox 75mph 10/25/2016 the battery light came on. Suv begin to lose power and tachometer was revving high. Made it to my local tire shop upon pulling there was smoke coming from under the hood. The alternator blew up and a small fire started. Upon replacing the alternator the SUV still will not start.
I was at the mall pulled into parking lot smelled a burning smell so I turned off engine and opened hood smoke started coming out no fire though tried to start vehicle again car completely dead. So had car towed of course was in parking structure and structure was so small no tow truck could fit inside so had to call a mobile mechanic to come out and he bypassed something to get car started drove car to outside parking lot so car could be towed. Mechanic said alternator and battery fried. So replaced them. Come to find out that PCM was also fried so need new brain for car! Looked on website dodge/cryseler have recall on alternator....you guessed it not on my vehicle though!! There is a recall on 2011 dodge durango alternators but not on mine yet my alternator goes out for no apparent reason!! Ridiculous
Pulled into a shopping mall had a weird burning smell shut off car lifted hood a lot of smoke coming out of engine compartment car completely dead had it towed to shop they inform me that alternator, battery dead. After fixing they find out ECM is fried! Now come to find out there's a recall on the alternator! I was just at dealer fixing the fuel thing that was recalled cause car died then too had to have it towed! Why didn't dealer fix alternator thing too when I was there now I have to pay $1500 to fix??
Tl* the contact owns a 2011 dodge durango. While driving at approximately 60 MPH, the battery warning indicator illuminated and a burning odor entered the vehicle. An excessive amount of smoke emitted from underneath the hood. The vehicle was maneuvered to the side of the road. After a while, the contact drove the vehicle to the dealer where it was diagnosed that the alternator caught fire and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,000.
This morning I started my car as usual to take my kids to school. I got about 1/2 mile from my house and could smell an electrical burning type smell. I pulled over but could see nothing. The car was still running. I proceeded about a mile to the school with the smell still throughout the car. Just before I pulled back to my house going about 35 miles per hour my engine light came on, followed by my battery light. The radio went all haywire as well. I was able to pull up to the front of my house. I shut the car off and had my husband come take a look. He opened the hood and smoke came out. It smelled very hot like there were wires on fire. I tried to start the car again and nothing. I can't even get my key out of the ignition. He touched the alternator and burned himself. I had to call roadside assistance to have it towed to the repair shop. It sat for 2 hours waiting and when the tow driver came he could still smell the burning and when he tried to touch the alternator he still couldn't said it was very hot. He tried to jump the car and sparks came shooting off the battery terminals also. I have noticed many complaints with this same issue and no recall???? Only the 180 amp alternators??? Last year my car had to sit for 4 months because of the tipm recall and no parts available. Now this! I am also contacting dodge/chrysler to report this issue as it should be a recall on all alternators.
Vehicle quit with no warning in the middle of the interstate. No flashers!! Could not get car out of gear to neutral in order to move vehicle. No shoulder as it was on an overpass. Had to abandon vehicle in traveled portion of interstate 29. Had some near miss where other drivers had to slam on their brakes leaving tire marks on pavement in order not to hit our car. Husband had to direct morning traffic around car till police could get there. Worried that someone would hit it and get hurt/killed. Husband had no safety gear and was placed in a very unsafe position trying to keep others from hitting our vehicle sitting the traveled portion of an interstate highway.
Tl* the contact owns a 2011 dodge durango. While driving approximately 25 MPH, the entire electrical system failed without warning. The vehicle was towed to a dealer where it was diagnosed that the alternator, battery, and the electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 55,000.
Tl* the contact owns a 2011 dodge durango. Three months after the vehicle was repaired per the federal safety agency campaign number: 14v530000 (electrical system), the vehicle stalled without warning. The vehicle was able to restart. The failure recurred four times. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Tl* the contact owns a 2011 dodge durango. While driving at highway speeds, there was a presence of smoke that emitted into the interior of the vehicle. The vehicle randomly stalled and the contact had to cautiously coast the vehicle down an exit ramp and onto a local roadway. Upon further inspection under the hood, it was noticed that the alternator assembly and the battery were burnt. The vehicle was pushed to a dealer where the battery and alternator assembly were replaced. There was an unknown manufacturer recall, but the VIN was excluded because it only addressed the 160 amp and not the 180 amp. The manufacturer was notified. The approximate failure mileage was 60,000.
Lost total battery power to vehicle while driving at high speed. It started with a buring metal smell coming from the alternator. Drove vehicle 5 miles on a state highway at 55mph when the battery light came on. Drove another 10 miles on the same road and speed, and radio shut off, windshield wipers were turning on and off, power windows going up and down on thier own, dashboard warning lights turned on and off until finally losing power steering and then vehicle completely died. Luckily I was slowing down and had a parking lot to coast into after total power failure. Towed vehicle to dealership and determined the alternator went bad, which caused a short to the battery causing the battery to become completely dead and damaged, while blowing the fuse panel. Seems like this is becoming a common problem with durangos this age with similar mileage.
Tl* the contact owns a 2011 dodge durango. While driving 25 MPH, the vehicle stalled and all the warning indicators illuminated. The vehicle was towed to a local dealer, but was not diagnosed. The failure mileage was 72,000.
While driving on the freeway with my wife and three young children in my 2011 dodge durango crew I observed a smell of smoke from the hood compartment. Seconds later the instrument panel went haywire and every light began flashing. Heat began blowing from vents, wipers turned on by themselves. The car suddenly died and I lost control of steering as well as braking. I was barely able to make it to the side of the freeway. We removed the kids from the car so they would be safer. When the kids were out of the roadway I popped the hood and observed smoke coming from the alternator. I had to have my durango towed to my mechanic. My mechanic rebuilt the alternator but once it was rebuilt the car wouldn't start. Mechanic performed testing and determined that the PCM was fried and needed to be replaced. My mechanic notified me that the PCM and alternator for the 2011 durango was under recall. When I called chrysler they informed me that my durango was not included in the recall. Apparently their are three sizes of alternators in the 2011 durango 160amp, 180 amp, and 220amp. Only the 160 amp is covered under the recall. After researching online I have came across hundreds of other durango owners with the same problem. All 2011 dodge durango's should be recalled because this is the same exact issue as the durango's covered under the recall. This could have ended much worse as my children could have been hurt or worse yet killed. Dodge needs to take responsibility for their defective parts. The vehicle only has 54,000 miles. Way too early to be paying for this kind of repairs.
Even after the recall for the fuel pump relay it was replaced , the entire tipm went out while I was driving on the highway
Vehicle in motion traveling at 65 MPH. Vehicle lost all engine and electrical power. No lights or indicators on dashboard. No power steering. Limited braking power. Coasted the vehicle out of traffic to the shoulder of the road. Shifted vehicle into park and waited 5 minutes. After 5 minutes electrical power returned and was able to start vehicle and drive it home. Found complaints online of similar problems.
On friday, august 26th 2016, I was driving to richmond, va from newport news, va when my battery warning light came on. I pulled over, turned the vehicle off, sat for a few minutes and restarted the vehicle. The light did not come back on. I decided to make a stop in williamsburg to the outlet stores and the battery warning light came on again. While turning into the stores' parking lot, all warning lights and electrical system started flashing. Right before parking the vehicle completely shut down/off. The vehicle smelled like something was burning, but no obvious fire. The outlets security came over and hooked up a jump box to the battery. He stated the battery appears low. He tried to jump the battery with the jump box, but it would not start. He tried with his security vehicle and my vehicle and the connections started smoking. After approximately 3 hours, waited on a friend to arrive, called triple a and the representative connected his jump box to my vehicle battery. The vehicle started but as soon as the jump box removed, the vehicle would die back down. The triple a representative and myself determined that the alternator is bad and drained the battery. Had the vehicle towed to pomoco dodge dealership in newport news, va. Researched information and there is a recall named p60 for 2011 dodge durango's with a 3.6l engine and a 160 amp alternator. My vehicle is a 2011 dodge durango with a 3.6l engine and a 220 amp alternator. Contacted chrysler dodge and they stated that my VIN doesn't quaility, but they will log my information. After conducting more research, this issue has many complaints on all 2011 dodge durango's no matter the alternator amp (160, 180, 220). The recall should be expanded to cover all the 2011 dodge durangos as it is very common, very dangerous, and definitely a safety hazard. Could have happened while on the interstated w/ my daughters
While driving the durango, the dash lights started flashing, the battery light came on and heat started coming out of the floor vents. Pulled the vehicle to the side of the road and turned off. While attempting to start, the entire electrical system was non-responsive. When attaching jumper cables to provide electricity to put the vehicle in neutral so it could be towed, the cables got very hot very quickly and the towing company said that indicated there could be a "dead short" in the electrical system. Further research indicates that this was a reported problem and there is a recall for the 2011 dodge durangos, but when I entered my VIN number into the database, it did not indicate that my vehicle was part of the recall. To me, this is clearly a mistake or oversight as my vehicle obviously died while in the process of driving it. It would be greatly appreciated that further review of the affected vehicles be completed and reimbursement be made for repairs completed at my expense.
Tl* the contact owns a 2011 dodge durango. While driving approximately 25 MPH, the contact observed smoke and an abnormal odor coming from the hood without warning. The contact pulled over the vehicle, opened the hood, and observed smoke and flames from the alternator. The contact extinguished the fire with a water hose. A fire report was not filed and there were no injuries. The alternator was taken to an auto store where it was diagnosed that the alternator was faulty. The vehicle was not diagnosed nor repaired. The VIN was not included in the federal safety agency campaign number: 14v634000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
68000 miles, while driving battery light indicator came on, a burning smell was present, coming from the engine. A mile or two down the road, smoke started to come from under the hood. I pulled over, turned vehicle off. Looked under hood, all looked normal, smoking stopped. Turned vehicle back on, battery light was not lit, proceeded to drive another half a mile fine. When I got back in later on that day, no indicator lights initially, then while driving about a mile or so, battery light appeared, then check engine light, then A/C started blasting hot air, dash board starting going haywire with light indicators and message appearing, wind shield wipers started going on its own and acceleration was difficult. Pulled over and restarted the vehicle. Turned it back on, lights were still present. Made it another 2 miles and the vehicle stalled while driving in the street and would not restart. Had it towed to the local dodge dealership for repair. They determined it was the alternator burned out, and as a result a new battery was needed as well. $1350.00 later!!! Thank goodness towing was covered under my insurance policy, because dodge claims this repair is not under warranty! It should be!! Very unsafe and too young of a vehicle for this kind of repair! There is current recall for this type of repair for 160 amp alternator, it should be for 180 amp alternator as well!!! P60 is chrysler's recall number for this.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 dodge durango. The contact received notification of the federal safety agency campaign number: 15v879000 (electrical system , interior lighting) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Nothing has happened. .....yet. 1st recall on the sun visor vanity lamp was fixed over one year ago. Got another recall for same thing in feb 2016. Called dealership, they said they didn't have the parts for repair yet, they'd call when they get them in. Got another notice for same recall on 8/01/16. Called dealership....same answer. They're telling me it's all up to chrysler to send them the parts.
At under 60000 miles, alternator malfunctioned and quit, thus leaving the vehicle inoperable. Vehicle was in motion when failing.
Tl* the contact owns a 2011 dodge durango. While inspecting the vehicle, the contact noticed engine oil leaking from the timing chain into the alternator. The vehicle was taken to a dealer where it was diagnosed that the left cylinder and timing chain gasket needed to be replaced. The vehicle was repaired. A few months later, while driving 25 MPH, the battery warning light illuminated. After shifting the vehicle into park, the contact noticed smoke coming from the alternator. The vehicle was taken to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact was aware of the federal safety agency campaign number: 14v634000 (electrical system), but the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 77,000.
I was driving with my kids getting our day started. I turn on with remote start was making loud screeching sound. Loaded up kids and started to take off. We could all smell a bad burning smell. I check all temps on car and nothing read high temperature. I drove on my way to daycare when my car stalled and shut down. And it had previously did this b4 like 4 months or so and a recall of fuel pump was done and had been running fine till this day. I tried starting it a few times nothing. Finally turn on and battery light came on. I drove it to drop of my 3 kids at camp when it kept feeling like it wanted to turn of. Still smelling burning. Finally I'm headed to work and it stalled in middle of intersection. Thank god I didn't have my kids with me and no accidents happened. I had car towed to local mechanic because dealership is and hour away. He said alternator gave out. Put new alternator in still nothing. 600 dollars down drain. Now I have to pay towing to get to dealership which will mean just more money down the drain which I don't have the extra money and use this car for wk so hopefully I don't lose my job. I don't understand how I have same exact problems as another 2011 durango under recall but mine ain't one of them. Do you have to wait till someone is seriously hurt or killed to have a recall. If none of this is resolved properly I will be hiring a lawyer. I have only had vehicle for 2yrs.
Tl* the contact owns a 2011 dodge durango. While driving 15 MPH, the air conditioning blew hot air and the instrument panel lighting went haywire. The vehicle started to lose power and acceleration. The contact pulled over, and turned off and restarted the vehicle. To ensure that the vehicle was fine, the contact depressed the accelerator pedal to allow the engine to rev. Afterwards, the contact was able to drive the vehicle without failure and there were no warning lights illuminated. However, after driving a few miles longer, the power steering and power brakes failed. Shortly after, the vehicle lost all power. The vehicle was towed to the contact's home where it had not been able to start. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
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