Tl* the contact owns a 2011 dodge durango. The contact stated that while driving approximately 30 MPH, the vehicle stalled and would not restart. The failure recurred on a daily basis. The vehicle was taken to a dealer. The technician diagnosed that the fuel pump relay needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was 74,000.
2011 Dodge Durango fuel system complaints
Page 4 of 6: complaints 71 to 100 of 135, newest first, as owners wrote them.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving approximately 35 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer. The technician diagnosed that tipm fuel pump relay needed to be repaired. The contact received a notification for recall the federal safety agency campaign number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 58,000.
Tl* the contact owns a 2011 dodge durango. While traveling approximately 45 MPH and attempting to exit a major highway, the vehicle stalled. The vehicle was towed to an authorized dealer. The service manager indicated that the technician was hard wiring the power to the fuel pump module through the relay as an interim repair. The vehicle was included in the federal safety agency campaign number: 14v530000 (fuel propulsion system). The contact was waiting for the part to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
Tl* the contact owns 2011 dodge durango. The contact stated that the fuel pump remained running after the vehicle was turned off. The battery became drained as a result. The contact notified the manufacturer and the dealer but the part needed to have the vehicle repaired was unavailable. The contact experienced the failure several times. The approximate failure mileage was 38,000.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving 30 MPH, the engine stalled without warning. As a result, the brakes failed and the steering wheel seized. In addition, the contact stated that he received notification of the federal safety agency campaign number: 14v530000 (fuel/propulsion system). However, the parts needed to do the repair were not available. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage of the vehicle was 17,000.
Tl* the contact owns a 2011 dodge durango. The contact received a notification for the federal safety agency campaign number: 14v530000 (fuel system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair to be performed. The manufacturer was not aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle failed to start and after it restarted the vehicle stalled without warning. The vehicle was not diagnosed or repaired. The contact received a notification for recall the federal safety agency campaign number: 14v530000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 44,430. Updated 12/22/14*lj the consumer stated the fuel pump would continue to run after the vehicle was shut up. The fuel pump fuse had to be removed and placed back for it to stop. Updated 05/26/2015
Tl* the contact owns a 2011 dodge durango. The contact received a notification for the federal safety agency campaign number: 14v530000 (fuel system). However, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle had not experience a failure.
Driving with my family to church on rucker avenue in everett washington at a speed of approximately 35 miles per hour. The engine stalled and car lost power. Was able to safely pull to the side of the road. Same thing happened a week later while driving on colby avenue in everett. The car had been having difficulty starting, it would crank over but not start. On october 1'st I took the car to dwayne lanes in everett, they told they had fixed the problem. The car still did not start and the problem remains. Took the car back to dwayne lanes and informed them that the car was stalling while driving. They commented that the part was on back order and subject to a recall (p54/the federal safety agency 14v‑530). Dwayne lanes advised that they did not know when the part would be in and suggested that I take the vehicle back and utilize it until the part came in. I informed dwayne lanes that I would not be driving a car that loses power at random times on public roads. I informed dwayne lanes that this would put my safety at risk as well as everyone else on the road. Dwayne lanes informed me that there is nothing they can do. The car has 32,000 miles on it, and is still under warranty. Have contacted chrysler, tempe dodge, and dwayne lanes, as well as insurance. No person will provide a loaner vehicle, or an estimate of when the car will become drivable again.
Tl* the contact owns a 2011 dodge durango. The contact received a notification for the federal safety agency campaign id number: 14v530000 (fuel/propulsion system). However, the parts needed for the repairs were unavailable. The manufacturer was not notified of the failure. The contact had not experienced a failure.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump relay needed to be replaced. The vehicle was included in recall the federal safety agency campaign number: 14v530000 (fuel system). However, the part to do the repair was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 53,934.
Tl* the contact owns a 2011 dodge durango. The contact received the federal safety agency campaign number: 14v530000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unavailable. The contact did not experience a failure.
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle failed to accelerate. The contact mentioned that after depressing the accelerator pedal several times, the vehicle regained acceleration and stalled. The vehicle was taken to an independent mechanic. The technician replaced the alternator, battery, and fuel pump. However, the failure was not corrected. The contact recently received a notification for the federal safety agency campaign number: 14v530000 (fuel system). The dealer advised that the part was not available for repair. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
My durango started having problems starting. The starter would continue but the vehicle wouldn't start. This started around october 1st, 2014. After a couple of weeks the problem started getting worse and then after starting it would shut off. After several attempts at this the vehicle would run. The problem has been getting worse every day. On 11-3-14 I received a recall notice for the tipm. I called my dodge dealer and was advised that there is nothing that they could do for me at this time as the parts don't exist. I then called the chrysler group recall assistance center. They told me to take it to another dealer or to an independent dealer and have it fixed at my own expense. I could send them the receipts to be reimbursed. I again called my dodge dealer who said that they could replace the tipm, which would cost over $1,000 out of my pocket. That was the only recourse they had for the time being. I don't think that it is fair at all that chrysler wants me to pay over $1,000 out of my own pocket to fix their problem and wait to be reimbursed, which will take over 60 days or even at all.
Tl* the contact owns a 2011 dodge durango. The contact stated that while driving 65 MPH, the engine stalled without warning. The vehicle was towed to the contacts home. The contact received a notification for recall the federal safety agency campaign number: 14v530000 (fuel system). The dealer was made aware of the failure and notified the contact that the parts were unavailable. The manufacturer was made aware of the failure. The failure mileage was 37,950.
Want to file a complaint regarding dodge recall notice p54/the federal safety agency 14v‑530. Tipm fuel pump relay. Dodge has advised us of severity of this recall issue and the fact that our vehicle could lose power without any advance warning. They then go on to say that they currently do not have any parts to fix the problem. When I called my dealer the service advisor indicated it could be up to a year before parts are available. Totally unacceptable! We basically have a $40k vehicle that is unsafe to drive. This is the third recall where we have been advised of a potentially lethal problem only to have our dealer say they cannot get parts to fix. Where is the accountability from dodge?
My car started having trouble turning on and staying on. Eventually, after several attempts it would turn on. I took it to the dealer planet dodge (worse service ever) to be told that the vehicle is under the recall for the fuel relay pump (tipm). The part is being manufactured by chrysler which they are planning to fix it by adding a part but not replacing the tipm. In the recall it says the part required is not available yet. Upset I contacted chrysler to be told to either drive the vehicle like that which can shut off and cause a crash without warning or pay $1,000 to replace the tipm. Now, what upsets me is that they do not care at all whether you drive the car or not and/or if you crash and to be reimbursed chrysler has to changed the tipm (which they won't) and since they won't we will not be reimbursed. It is frustrating how they so nicely tell you to drive the car even though they know it can shut off without warning. Don't fall for the "refund" talk, they will not refund it!!!!
Tl* the contact owns a 2011 dodge durango. While driving approximately 65 MPH, the vehicle stalled without warning. The vehicle was able to restart. The dealer diagnosed that the pump relay needed to be replaced. The vehicle was included in the federal safety agency campaign number: 14v530000 (fuel system); however, the part to do the repair was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 39,000.
My 2011 dodge durango started having starting problems in sept. Of 2014 and the problem became worst over the next several weeks. On oct. 22, 2014 the vehicle didn't start and had to be tow in for service. I the was told about the tipm problem and that no parts are available and no date for delivery. Every day I have talked to chrysler and the dealership with no future of resolving issue.
Over the past 2 weeks our durango has had issues with starting. When using the push start button the engine will crank over multiple times and never start. Sometimes vehicle will start and other times it can take over 20 attempts to start. In one incident it took 34 time to start and even cause black smoke to come up from under the hood. From research with chrysler corporate and the local dealer, they are aware of the problem. We took the vehicle into the local dealership for an assessment and we were told that the problem had to do with the tipm/fuel relay system. We were told they could not fix it because they didn't have parts to remedy the issue and that they hadn't received a recall notice from chrysler corporate. From my research it appears the recall number is p54. Yesterday, on 10/28/2014 while driving on a major road at 50mph the vehicle with two children in the back seat completely stalled and died. Luckily I was able to pull over to the shoulder and we are blessed we weren't in a major accident or killed. I contacted chrysler corporate and local dealer immediately and again was told they could do nothing about it. Not a loaner vehicle, not replacement of part at full cost.. Absolutely nothing. This is completely unacceptable and when you put my children's lives at stake it becomes personal. The vehicle is now parked in the garage because we fear for our lives. Please help.
Vehicle engine would start with use of ignition button, then vehicle engine would shut off with out warning. At this time vehicle will not re-start with use of ignition button. Vehicle would just engage starter motor and not fire engine with use of ignition button. Starter would run on until button is pushed to engage the off position, with a no start condition. After several cycles of the ignition button vehicle engine will finally start and stay running. Problem is recurring often.this is absolutely unacceptable for any vehicle and the safety of its occupants. This can lead to loss off control of vehicle, possible collision and loss of life, at high speeds on the crowded interstates, or moderate speeds on small town streets.
Vehicle will not start after multiple attempts from inside drivers compartment using push button on dash. However, vehicle will start using remote key fob.
Vehicle does not always start the first time but stalls at random intervals. When the issue first started occurring, 2-3 times of pushing the ignition the vehicle would fire up. Now it takes 20-30 pushes before vehicle starts. Lately, I'm the last one to leave the parking lot. I recently called the dealership and inquired about the chrysler p54 recall. "in the affected vehicles, the fuel-pump relay inside the totally integrated power module may fail, causing the vehicle to stall without warning." I was told that my vehicle VIN does not qualify for the recall. I have a 2011 dodge durango with the 3.6 l engine. My vehicle is stalling and the problem is getting worse.
Luckily I was driving in a non-congested area in a 35 MPH zone when my 2011 dodge citadel lost power and shut off. I was able to pull of the road and it restarted after cranking for a while. Starting seems to be a problem on some mornings. The vehicle will crank and crank then after repeated attempts it will fire. This vehicle has a 5.7l v8 if that matters. I'm worried I might lose power on the highway. Judging from an internet search this may be a problem for many owners of this vehicle: http://www.carcomplaints.com/dodge/durango/2011/electrical/tipm_going_bad_vehicle_wont_start_or_hard_to_start.shtml sounds like a tipm problem.
Vehicle will start sometimes after multiple attempts and then shut back off. Dealership agreed faulty tipm is the cause and chrysler is aware of the issue. My VIN is not included in a recall for the issue, so I had to pay $1200 out of pocket to repair.
I bought a 2011 dodge durango in october of 2013. There have since been several recalls, all took some time to resolve because there were part shortages on both occasions. The most recent problem that has yet to be officially termed a recall because chrysler claims they are still "researching" the issue involves a faulty ignition wiring harness. This defect prevents the proper communication between the ignition and fuel systems, which results in a vehicle that has problems starting or won't start altogether. My vehicle falls under the latter category as it is currently stuck in my driveway. I called my local dealer and they are well aware of the problem, but there is a nationwide backorder for parts to correct the issue and chrysler corporation is dragging their feet in declaring it a recall, presumably trying to avoid bad publicity. In the meantime, I'm stuck with an useless vehicle, and chrysler corp refused to provide a rental vehicle when I called them on 13 oct 2014 because they didn't know when the parts would be available. They also refused to provide anything in writing stating that they keep their own records. The only thing they claimed to be able to do is provide a an email when the parts became available, for which they could provide no estimate. Their conclusion appears to be that it is perfectly acceptable to sell a vehicle that can be rendered inoperable through their own negligence or poor manufacturing practices within 3 years.as an active duty service member an unreliable vehicle is not an acceptable option.
Durango will not start. Just purchased it a couple months ago and I have been stranded several times because it will not turn over. Have to take to a dodge dealer and have it looked at, which the closest dealer is hours from me. Apparently a recall has been issued but has not been released so I can not go get it fixed. Very upset with dodge!!
Tl* the contact owns a 2011 dodge durango. While attempting to turn on the vehicle, it hesitated intermittently. The dealer stated that the fuel pump relay was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
Vehicle would not start after sitting for an hour. The car also did not run very well while driving. Dealer is saying it is a faulty tipm which controls the electrical features of the vehicle.
As of today october 6th, 2014 I am unable to drive my 2011 dodge durango. Since the beginning of august it has not wanted to start. It will crank like it wants to but nothing. The fuel pump will continue to run even after the car has shut off, draining my battery completely. Last week I was driving down the road at 40 MPH and the car completely shut off. I lost all power, steering and breaking ability. Once I coasted to the side of the road the car would not start! It took me a good 10 minutes to get it running. Then it would idle very low and not want to move. This is my primary family vehicle and I will not put my family in this car. I would hate to be on the highway and lose all power with them in the car. Thankfully it was just me the other day. What angers me even more is that I am paying for a vehicle that is completely unsafe to drive and will leave you stranded. I have been told that the "recall" is not in effect and the dealer who services my car has not even heard of the recall. They did call me back and say they can't do anything till oct 24th, and even then the parts could be on back order for months. Very unhappy with the way this is being handled!
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