The 2011 dodge durango started having issues with failed starts. It would take multiple instances to get vehicle to start. Sometimes the the fuel pump would continue to pump even though engine was stopped. This causes a very smoky burning smell coming from exhaust and engine. Took car to dealership and they report the issue is a faulty tipm module. The part is on back order but vehicle is unsafe due to potential issues with stalling while running. Repairs estimated at $1200.
2011 Dodge Durango fuel system complaints
Page 5 of 6: complaints 101 to 130 of 135, newest first, as owners wrote them.
Vehicle was purchased on 9/1/14 and began exhibiting problems in first five days. 9/3/14, the car did not start on the first push of button, but started on the second attempt. On 9/5/14, the car was running and in park, I attempted to put the car in gear (drive) and it began shaking side to side. The car did not move when I pushed the accelerator. I put it back in park and hit the stop button and the engine turned off. It started on the next attempt. On 9/20/14, had a similar problem starting, but this time it took multiple attempts and the engine sputtered a bit and eventually shut off. I tried it again and it worked. My daughter attempted to start the car the same day and had the same issue. 9/21/14 experience the same issues with the car not starting. On 9/22/14, I drove it to work and it started fine. Upon leaving work the car failed to start on three attempts, but eventually started. When I stopped 15 minutes later the car would not start again. I placed one foot on the brake and I hit the accelerator as I started the car and it worked. I drove home and attempted to start it again to take it to the dealership, but it would not start. After several attempts it fired up, but began shaking really hard side to side. I put it in drive and the shaking was worse. I put it back in park and the car began sputtering and lurched forward as the engine shut down. I was able to start it a few minutes later and drive to the dealership. It has been at the dealership since 9/22/14 and they have not been able to fix it. I spoke with a chrysler representative who indicated that a recall for the fuel pump relay would go into effect on 10/24/14. The dealership has asked me to take the car until the recall is in effect, despite the fact that both they and chrysler are acknowledging the safety defect. I refuse to put my family at risk in a clearly unsafe car!
Tl* the contact owns a 2011 dodge durango. After the contact pressed the push to start button, the vehicle stalled. The failure occurred numerous times. The dealer stated that the fuel pump relay was defective and needed to be replaced. The vehicle was not repaired. The manufacturer stated that the VIN was included in the federal safety agency campaign number: 14v530000 (fuel system). The approximate failure mileage was 36,100.
Tl* the contact owns a 2011 dodge durango. The contact stated that the engine failed to start. While driving at an unknown speed, the vehicle stalled. An authorized mechanic performed a diagnostic test, which located a failure code at the fuel pump. The fuel pump was replaced, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 74,868.
Initially it would not start up like not getting fuel. Driving down the highway 65 miles it quit running just lost all power. Now the fuel pump continues to run even without keys in vehicle.
My wife had problems starting the durango on tuesday morning 9/16. My wife repeatly tried to restart the vehicle. When it would finally crank, it would sputter and die. If you tried to give it gas the accelerator would go all the way to the floor without the engine revving. After several more attempts it finally started and she was able to make it to work without any problems. As she left work the same problem occured turn the key nothing, turn the key nothing, take the key out, turn the key, it cranks and then shuts off. After going through the same routine over and over we finally got it to crank. We decided to have the car battery tested and it passed. We got a new battery for the remote but that didn't solve the problem. We finally took our durango to the local dealership the next day 9/17 knowing they were going to charge $100 diagnostic fee. We explained the problem and even took the service man to the vehicle and it would not start. So he actually observed the issue. 2hrs later they call saying a problem could'nt be found. The test didn't produce a code. Ok, so we spent $100 dollars on a diagnostic test with no diagnosis. As we picked up the vehicle I asked the service man if they had seen this problem before and of course his answer was no. He suggested it was probably a communication problem. Well duh, something wasn't communicating. He tells us to make sure all doors, including the rear hatch are closed before starting. Not what I was expecting for $100. Well, he may have been telling the truth but I am not a mechanic and since then I have researched the problem and found many complaints regarding the faulty tipm. I ageee with others who have filed a complaint. Chrysler is aware of this problem and are refusing to take ownership. What will it take, death or a serious injury? I want my family safe. No amount of money can replace loved ones!
Tl* the contact owns a 2011 dodge durango. The contact stated that the vehicle would intermittently stall during start up. The contact took the vehicle to the dealer on three separate occasions. The dealer was finally able to diagnose the failure and stated that the fuel pump relay needed to be replaced. The manufacturer stated that the VIN was excluded from the federal safety agency campaign number: 14v530000 (electrical system). The vehicle was repaired. The failure mileage was 44,000.
I have problems to start the vehicle sometimes the fuel pump does not turn on, I replaced the primary fuel pump and it was working good for 2 weeks after that, the problem came back and other issue when I'm driving, the car accelerate by itself the RPM's goes all the way up, I went to the dealer but they say that if there is no light on (check engine) they can't do anything.
Vehicle having problems turn on it's to new to be having fuel pump issues very disappointed in this vehicle and reading all of the electrical issues this model has is ridiculous and something needs to be done about this car before it either catches on fire or someone loses a life!
This is the known issue with tipm failure, the car just stalled and lost all power and would not start back up. The engine would turn just fine when starting but would not start. Had it towed to my regular mechanic and he let me know today that it is the tipm which is currently unavailable with long wait times.
Vehicle began on occasion, to not start, to shut down after starting and for the fuel pump to continue to run after the car was shut down causing the battery to be run down. It has been determined to be a failed tipm unit at the cost of $963.04 for a vehicle that is 3 years old. The dealer ship is aware of the issues however chrysler hotline said they are unaware of any problems and will not cover the part.
Vehicle stalled a few times and had a issue with restarting.took it to dodge that following wednesday to get diagnosed they found a couple issues the main one being the relay to the fuel pump located in the tipm was inop and causing the no start issue that made the vehicle eventually totally shut off. Replaced the vehicle battery the next week and the same issue exists. Every time when the vehicle was jumpstarted it remained to operate until the night when it was dead no response. Seems as though the vehicle times out and defaults to the totally dead mode until jumpstarted the next day.
The problem first manifested itself in an occasional difficulty starting the vehicle, typically after it sat overnight. Upon pressing the start button the starter would engage but the engine would not start. Pressing the start button again to stop the cranking and then re-pressing the button would get the engine to start. Weeks would sometimes go by without the problem recurring. Around the middle of july 2014 the problem started to get much worse, the car sometimes not starting multiple times during the day even after short stops. Around the end of july my wife had the problem happen to her, got the vehicle started, but as she backed out of a parking spot the vehicle stalled in the traffic lane. After that incident I took the vehicle to a dodge dealership where they "cleared several fault codes" and sent me on my way. Three days later the vehicle once again wouldn't start, but the "reset and repress" tactic would work and the vehicle would run. Around august 7 2014 the problem got much worse. The vehicle took multiple attempts and 1-2 minutes to get running on several mornings, now though the vehicle would stall once started and before moving. Once running, in gear, and moving the car would run fine. Car failed to start then each morning aug 15-17, taking 1-2 minutes each morning and multiple stalls. On afternoon of august 17, 5 minutes after making a dealer apt for next morning, I was driving at about 10 miles per hour and the engine died completely, power steering and brakes went out as well. Only after 3 minutes did finally using the remote start function on the key fob get the vehicle to start and run, this on a very busy roadway blocking a lane of traffic. Next day vehicle would not start at the dealer either, they diagnosed a bad tipm module and offered me a new module for $1200 or a "relay kit" for $587. New module cured problem for now.
I have a 2011 dodge durange that has a failing tipm (totally integrated power module) and dodge is aware of this problem however, will continue to sell the cars without fixing so we get so spend over 1,000.00 to fix it!
The issue started with intermittent issues when starting the vehicle (the vehicle would crank, but never turn over) in addition to other problems such as random puttering while driving and the horn going off for no apparent reason. On the date that the vehicle had to be towed to a dodge dealer, I was unable to get the vehicle to start at all. The dealership's service department discovered that the issues were due to a defective tipm. Upon researching this part, I discovered that this is an extremely widespread issue for this vehicle and that there was actually a national shortage of the part for several months due to the overwhelming number of failures resulting from this defective part. Despite multiple class action lawsuits and the high number of reported incidents, chrysler has taken no action up to this point to recall the part.
After several instances of the car not starting for no apparent reason (I have push button ignition), I suspected an electrical problem. Today, upon arriving home and shutting my vehicle off and exiting I found that my vehicles fuel pump did not shut off. It continued to run for 3 hours, until I pulled the fuse that controls the fuel pump. This is not an uncommon problem with chryslers tipm in 2011 durango models, as well as other chrysler models using the same module. The danger that a defective tipm presents is quite significant, especially to those who use their SUV to transport their small children. It is incredibly unsafe to not address the faulty nature of a system that controls the electrical stimulus of a vehicle, and could potentially deploy airbags in a non life threatening scenario or stall the engine, or present another defect at an inopportune time that would result in injury. The auditing of these defective systems should be a priority and I most definitely do not feel safe transporting my family in this vehicle, given the high volume of complaints against the electrical and tipm system. Chrysler has a responsibility to investigate these issues and rectify the problems that their negligence has presented to trusting consumers. I thought the automotive industry realized that safety over profits was of monumental importance, not only for their profit margin but for their reputation. I'm pretty sure no one has forgotten the ford pinto, it is a prime example in all business management literature of how not to operate in an ethical manner. Chrysler is openly neglecting the responsibility they have to provide a reliable product to their consumer, as proved by my inquires to their organization. Tipm is defective, it needs to be replaced on a mass scale, and chrysler ignores the potential and actual damages.
From the purchase of the durango I have had issues with the key fab not being recognized, not starting, and the rear camera not working. Three weeks ago I put the car in reverse and it started turning over (trying to start again, while on). Since its a push button start I tried to turn it off and tried for about 5 minutes before it finally would go back into park and turn off. I have been in contact with two dealers for the duration of the issue and both have either ignored the problem or charged me to fix something. The most recent was having a "no start situation" where the fuel relay needed to be replaced. Supposedly this was going to fix all my problems. The day after getting the car back, it failed. No start while sitting in front of a customers house. And of course, the three warranty's I have do not cover the issue and since they never "diagnosed" the problem when I brought it in days after purchase I am to pay all out of pocket fees.
Vehicle would not start, would start then it would shut off within a few seconds of being on, this would be repeated several times before the vehicle would stay on and we could drive it. Sometimes it would be fine for the rest of the day, other times it would be a continued problem throughout the same day. This has been ongoing since the first incident back in november of 013, and we did take it to the dealership where we purchased it new and they said it was only the computers needing to be calibrated or reset. We notified the dealer the problem still existed, but they did not find a solution. We informed the dealer of problems with the tipm module and that we felt this was the problem, the dealer denied this was the problem. It is now march, 2014 and in recent days we have experienced the vehicle's fuel line relay staying engaged after we have turned off and removed the key from the vehicle. This new problem will stay ongoing until we remove the m20 fuse. We have contacted the dealership and will bring it in. We physically went to the dealer and spoke with a sales rep. Who was giving us the impression he had no idea what the problem was and said that no one there could come out to hear the sound of the fuel line remaining engage, we would have to come back when a service personal can hear it and advise on it. We are extremely concerned that the fuel line relay remains active and engaged while the vehicle is standing, this could be potentially life threatening if it were to be rear ended or hit by a moving vehicle. We are concerned that our children, anyone in the vehicle could be seriously injured or killed if this were to happen. With hundreds of complaints from consumers with chrysler/dodge vehicles experiencing the very same problem and with a national back order on the very part that needs fixing, we find it unconscionable that there hasn't been a recall!!
Tried to start vehicle and it would not start and the smell of burn wiring this happen several times. I seen the check engine appear and disappear I thought maybe oxygen sensor, or loose wire. So during the holidays november the vehicle cease to start and the vehicle radio and air bag light continue to operate off and on. I contacted a dealer who stated that they would work on the vehicle after the holiday january 9 2014 but change it to the 21 of january so I contacted chrysler dodge corp and they gave me a case number and I stated that others had the same problem and was there a recall. They sent me to the stealership to get it check out. They stated that it would take them a while to check it out one day and they said they fixed the problem (tip module) and that I should pay for it and if not they will charge me 45 dollars a day if I did not pick it up. I stated that I am waiting for the dodge corp to help with the bill. They then stated they are not going to help and if I don't pay they will enforce their extra monies for having it there. I thought they wanted customers not chase them away. Go fiat.
Vehicle having issues cranking, takes awhile to get it started, stalls out while driving.
The past 2 months, my vehicle has been given me problems starting engine- I turn key to start and it just cranks! In october, I brought to dodge dealership and they told me it needed a "software update"- that didn't do anything. It randomly starts when it wants! Then the past week it got really bad- not starting at all! Black friday left to shop early in morning- wouldn't start, so took husband's truck- got back at noon- tried again car started- so me and my little girl went into town- stop at traffic red light- then light turned green- pressed gas to go and nothing happened!!!! My car randomly just turned off at light! As cars honked for me to go I hurried and put car in park and prayed for it to crank- it did- and drove straight to dealership- again they said it was an software update! Well its sunday and my vehicle is at my mom's because it won't start at all! I'm reading a lot of complaints of ticm- that is backordered- I will call dealer tomorrow - I really love my durango and hope it can be fixed.
I am having problems with the 2011 car starting up. I tried to start it at least 5 times before starting. Then eventually, it would not start at all. I went to the dealership and they could not find problem after completing a diagnostic. Letter they told me I would have to pay 100 dollars per hour in order for them to look at the fuel pump. If that was not the problem, I would still have to pay for it. I took it to another mechanic. They told me it was the fuel box of the integrated power control module. I have not had my car long, and I ready to sell it. No more dodges for me.
The vehicle failed to start. While driving at various speeds, the vehicle sporadically stalls without warning. Suv was taken to a dealer where it was diagnosed that the totally integrated power module needed to be replaced. The manufacturer was notified of the failure. The vehicle is at dealership without an eta on repair. Part is on back order. Vehicle has 36800 miles.
I took my vehicle to the dodge dealer and was told that my car could not crank because of a bad tipm module. Well that was a month ago, as I was told the part was on back order and would be here october 20th. Well that date came and passed and now I am told the part will not be available until november 19th. As I am a customer who is supported dodge I am beginning to have second thoughts and will keep this in mind when I purchase another vehicle. I cannot believe that there is not a national recall because of the numerous customers that are awaiting this particular part. We need help from someone as my car will sit for at least 2 months.
Tl* the contact owns a 2011 dodge durango. The contact stated the vehicle would stall sporadically due to lack of fuel reaching the engine when first started. The contact took the vehicle to the dealer for a diagnostic test. The dealer stated that the tipm that powered the fuel pump to the engine was defective. The vehicle was not repaired because the part needed to complete the repairs was on backorder. The contact did not call the manufacturer. The failure mileage was 47,460.
I have a 2011 dodge durango that has been in the dealership's shop since sept 20th. The fuel pumps failed because of a known issue with the totally integrated power module. This item has been on backorder and if that's not enough...dealerships nationwide are restricted to ordering one module per week. I believe this item should be on recall because apparently others are waiting for this part...some over a period of months. I need my vehicle. I've been in touch with customer service/corporate who has been giving me the run around and even promising me a rental car...but not making good on their promise. I'm to the point where I'm calling them daily and getting the same response. I've been assigned a case manager...but the case manager never called me. Dodge doesn't have the courtesy of calling me back to let me know what's going on. What kind of business is that? Tomorrow I will have been without my vehicle for two weeks without any other means of transportation. I wasn't given an estimate on when the part would be in or a rental car. This really sucks! I have young kids and pray that there isn't an emergency where I need to jump in my vehicle and go because I won't be able to.
I attempted to start my vehicle and it would not start if I stepped on the gas very hard and several time it would then start. I was then sitting at a red light and the car stalled in the middle of an intersection. I made an appointment with a local dodge dealership at motorwold. My appointment wasn't for several days and I continued to have problems starting my vehicle in which I would attempt to start the ignition and it wouldn't turn on and I would have to step on the gas very hard until it started. I then had my appointment with the dodge dealer at motorworld. I was told 2 days later that my vehicle had been diagnosed with a total tipm(total integrated power module) failure and that my car was unsafe to drive. I would told that the tipm was on an intergalactic back order and that there were no parts in USA and that over 1000 people throughout the us were awaiting this part. I was told that motorwold would not be able to get the tipm until approximately some time in november 2013. I was told that my warranty company fidelity whom I had an extended warranty through would only cover 1 day of rental. I was told that I needed to contact chrysler regarding a rental vehicle. I spend hours calling and on hold with chrysler with phone calls. I also have lodged a complaint with the department of consumer protection. At this time I am paying for vehicle that I can not drive. I am currently in a rental vehicle and it is unknown when my vehicle will be fixed. I fear that the tipm will be replaced with another faulty part. I fear someone will be seriously injured or killed due to this faulty vehicle. I am currently paying for a care that I can not drive bc it is unsafe. Dodge/chrysler needs to do something for their customers who were sold a faulty unsafe vehicle.
I was having troubles with the auto start. Read about a service bulletin (number: 08-024-11 rev. A) that fixes the issue with a flash reprogram however the dealership and chrysler said that my VIN number were not affected by the issue. Then five days ago there was a fan type noise from the rear bottom of the vehicle. The fan noise stayed on all night and drained my battery. I jump started the car and it held a charge and ran fine but the fan noise never stopped. I'm being told that the fan noise is the ABS staying on because the tipm is bad. I'm sure that parts of the car staying on by themselves especially those related to the ABS module must be of some safety concern. The car not starting could be due to the fuel pump not being started by the tipm this also is concerning. The part is on a 800+ back order. So this is affecting over 800 customers. I've met one person here in my city who says he is having the same issues with the car not starting and 9 other people at his dealership are waiting on this part. Multiple posters are stating that they've been waiting over a month for a part and chrysler is not taking responsibility. Faulty computers that keep certain components on and others off is very scary and the fact that they have 800+ back order is concerning. Not to mention that a lot of the owners are being told to drive their cars in this condition while they wait for the replacement parts. "just keep trying to start it manually until it starts". Please look into this issue and make chrysler take responsibility for this faulty product.
Vehicle difficult to start up and will shut off at any time while driving...luckily I coasted to side of road without losing control.
My express dodge durango (purchased in february 2011 with 4 miles on it) began experiencing problem starting about 4 weeks ago august 2013. It started taking multiple attempts to actually get the engine to catch. Then last saturday, I went to turn the car on and it would not start at all. I had to have the vehicle towed to a dodge dealership in auburn, wa. I just received a report that problem is due to a broken fuel pump. However,after reading all the complaints on the vehicle this probably sounds very similar to the other owners of this vehicle. The fuel pump is on back order for 2 weeks!
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